My 2nd stay at this hotel. Just checked in a 13 floor deluxe rm and I just had to write this review immediately to express disappointment
1) arrive at 1pm and hope to check in earlier. Room was not ready, maybe its national day holiday, peak time. so i think its not their fault my request was turned down .
But i was attended by a trainee who is unsure that my rm booking package came with free internet. He took a long time to verify that it delayed my check in when I finally got the rm ready. My booking letter clearly states that I will enjoy free Internet.
When waiting to be attended, I found staff are also not as friendly towards asians and prefer to serve caucasions who came later at the frontdesk.
2) rm look dated. But its big and fairly clean. Bed was not comfortable and on wheels that cause it to move.
But when I log in, internet had a cap ... i think it was 1000mb ! I might have miss it in the fine prints when I booked at the hotel website but the hotel should state it clearly in the website. Their upgrade promo dont look seem to be a value promo deal anymore.
Messed up my working session cum staycation. Needed dedicated internet but luckily I could still tap on my 3g data.
Warning!: Do check about the free internet before you book. Whether its free abd us thereva cap. Get it recorded black and white.
- Official Description (provided by the hotel):
- Enjoy an elegant retreat from the urban rush at the Furama RiverFront. The exquisite hotel features well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. Guests can relax comfortably in a tranquil environment with the city's entertainment hub at your doorstep. ... more less
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- Also Known As:
- Furama Riverfront Hotel Singapore
- Furama Riverfront Singapore
- Furama Hotel Singapore