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“Excellent Service”
5 of 5 bubbles Review of Furama RiverFront

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Furama RiverFront
Ranked #111 of 306 Hotels in Singapore
NE scotland
Level Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Excellent Service”
5 of 5 bubbles Reviewed 23 August 2014

Stayed here for one night on business.
Check in was a breeze, very polite and professional.
Was given one of the rooms with the glass bathrooms, very nice an quirky.
Breakfast was excellent as it has been every other time I have stayed there.
Certainly recommend tis hotel for a business trip or a base for exploring Singapore.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank buckieloon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 26 August 2014
Dear buckieloon,

Thank you very much for your positive comments on our service, room and food. We are glad to know you enjoyed your stay with us. Your feedback is much appreciated as we pride ourselves in making sure our guests have an enjoyable experience with us.

We look forward to welcoming you back to Furama RiverFront again soon!

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,170 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (543)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Adelaide, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

Our family of 5 (2 adults and 3 children aged 10, 8 & 5) stayed here in early August 2014 for 4 nights. It wan't easy to find a hotel for a family of 5 in Singapore but the Furama Riverfront offered inter-connecting rooms which suited us. Our travel agent advised us that they weren't guaranteed, but upon check-in we were advised that we had them, phew. Our room had a King size bed and the kids room had 3 singles, just perfect.

We found the Furama Riverfront to be a perfect base for us to explore Singapore. The tour company we used were able to pick us up and drop us off at the hotel and taxis were always available. Because our children are young we were all able to fit into a standard taxi for the few taxi trips that we did, and the taxi's were much cheaper than Australia!

Across the other side of the river is just lovely, you can walk all the way down either side to downtown Singapore and pass a heap of restaurants, shopping centres etc. It's a popular promenade for families, couples, joggers etc. My husband went jogging along there twice during our stay, he loved it!

The front desk staff and concierge staff were most helpful, and we found all staff at the hotel to be friendly.

Buffet breakfast was included for us each morning and was fantastic, no complaints there!

We also tried out the swimming pool while we were there, kids had a great time, it wasn't overly busy and the pool was lovely and clean.

The hotel appeared to be a popular and busy place, particularly for large groups and I'm not surprised. I would definately recommend the Furama Riverfront for families too.

Thanks for making our stay in Singapore a pleasant one :-)

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank Melanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 15 September 2014
Dear Melanie B,

Thank you so much for sharing with us your thoughts and we are thrilled to hear that you enjoyed our services and facilities as we constantly look for ways to improve our guest experience.

For your information, we have a shuttle bus service that can be reserved at the concierge which brings you to town and Clarke Quay. We are just across the road from Robertson Quay and Tiong Bahru, where you may partake in the retail and dining options. You may also take a leisurely walk to Great World City Shopping Mall or a short taxi/ bus ride to Chinatown and Orchard Road if you have time to enjoy the offerings in the proximity.

Once again, we would like to thank you for your wonderful comments and look forward to welcoming you back to Furama RiverFront.

Yours sincerely,
The Management
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Hamilton, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Did everything it should, and was comfortable, quiet and close enough to the city to walk. A good option. The Waterfall Lounge bar was comfortable and reasonably priced, the breakfast in The Square was good and broad range of options.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Rowan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 26 August 2014
Dear Rowan H,

Thank you so much for your wonderful comments on our hotel. We are delighted and proud that you enjoyed the food and environment in our hotel. Your kind words have motivated us further to serve you and other guests better.

It would be our pleasure if we could have the chance to serve you again on your next visit to Singapore.

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Stayed for 4 nights while attending a conference. Nice room on 12th floor overlooking river area. Great location within 15 - 20 mins leisurely walk to metro station. Chinatown nearby with wonderful food options. Conference facilities excellent. Swimming pool was an added extra as was the ability to have massages without having to leave the hotel. Staff very friendly and professional. Will definitely stay here on my next trip to Singapore.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Chris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 26 August 2014
Dear Chris O,

Thank you so much for your compliments on our services and facilities. Your satisfaction is always our top priority and we strive to make your stay with us memorable.

For your information, we provide shuttle bus service that can be reserved at the concierge which brings you to town and Clarke Quay. We are just across the road from Robertson Quay and Tiong Bahru, where you may partake in the retail and dining options. You may also take a leisurely walk to Great World City Shopping Mall or a short taxi/ bus ride to Chinatown and Orchard Road if you have time to enjoy the offerings in the proximity.

We look forward to welcoming you back to Furama RiverFront when you visit Singapore again!

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tangerang, Indonesia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 21 August 2014

Stayed 5D4N on may 2014. Near Henderson business and warehouse area. Spacious room. Helpful staff. Well varied breakfast. Easy to order taxis. A bit far from nearest train station, Orchard, Marina Bay or Sentosa.

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Reynold_HS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 26 August 2014
Dear Reynold_HS,

Thank you for your positive comments on our helpful staff, spacious room and food. We are glad to know you enjoyed your stay with us.

We appreciate your feedback as we pride ourselves in making sure our guests have a memorable experience with us.

We look forward to welcoming you back to Furama RiverFront when you visit Singapore again!

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

Stayed for 3 nights from 18 - 20 August 2014. From the moment we walked in, we felt we had entered a hidden paradise. The staff went well beyond the normal level of friendliness and efficiency that I have come to expect in Singapore . We stayed in a wonderful room on the 19th floor with magnificent views over that part of the city. The Executive Room was fantastic. The food and drink was plentiful and the staff were the most helpful I have ever met. All in all our say was great value for money and I look forward to staying here next time we pass through Singapore.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 21 August 2014
Dear Paul E,

Thank you so much for your lovely review on our hotel. We are delighted and proud that you enjoyed our room, service, food as well as the warm hospitality from our staff. Your kind words have motivated us further to serve you and other guests better.

We truly appreciate your wonderful comments and look forward to welcoming you back to Furama RiverFront.

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

We had booked a superior room but we're asked if we wanted to upgrade to an exec room. What a bargain! And definitely worth the extra. Includes breakfast, early check in and late check out, free drinks & canapés in the evening, free wifi. The ladies in the exec lounge were lovely, remembering your name, your previous drink/food orders, always happy to make sure you had everything you need. The room was great too. Direct access to the pool from our room, clean, well laid out. Great location too, just over the river from Robertson quay and walking distance to Chinatown, Tanjong Pagar and Clarke Quay. My only one very tiny criticism would be no spare roll of toilet paper in the room! Would definitely recommend and will use this hotel for future trips to Singapore.

Room Tip: Go for the exec upgrade!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Lsquared2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FuramaRiverFront, The Management at Furama RiverFront, responded to this review, 26 August 2014
Dear Lsquared2014,

Thank you for taking the time to share your experience with us. We are delighted to learn about your positive comments on our Executive Club room, hotel facilities and the warm hospitality from our staff in Executive Lounge.

We are glad that you enjoyed the Club benefits which included complimentary breakfast and evening cocktails at the Executive Club Lounge. Your kind words have motivated us further to serve you and other guests better.

We look forward to welcoming you back to Furama RiverFront when you visit Singapore again!

Yours sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Furama RiverFront

Property: Furama RiverFront
Address: 405 Havelock Road, Singapore 169633, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#90 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:4 star — Furama RiverFront 4*
Number of rooms: 615
Official Description (provided by the hotel):
Enjoy an elegant retreat from the urban rush at the Furama RiverFront. The exquisite hotel features well-appointed rooms with a full range of modern amenities overlooking either the Singapore skyline, lush greenery or the swimming pool. Guests can relax comfortably in a tranquil environment with the city's entertainment hub at your doorstep. ... more   less 
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Also Known As:
Furama Riverfront Hotel Singapore
Furama Riverfront Singapore
Furama Hotel Singapore

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