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“Marina Magic”

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Marina Mandarin Singapore
Ranked #49 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 18 April 2014

A centrally located hotel, excellent service from all staff and excellent amenities both in the room and in all other areas of the hotel. The Chinese nightingales provided a very cheery welcome. Reception made checking in a pleasant experience.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Nicos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear Nicos P

Thank you for your positive review.
I am glad we have managed to amaze you with our "Marina Magic". The Exotic Song birds greet all our guests in the Atrium daily with their melodies.

I look forward to welcoming you back at Marina Mandarin Singapore.

Best regards
Kurt Wehinger
General Manager

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3,341 - 3,347 of 5,914 reviews

Reviewed 18 April 2014

Staff was helpful and friendly. Food are presentable and quite delicious. Room service was served in timely manner. Room cleanliness is good but can be improve. The hotel was well located. Marina Square is just across.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank XYing123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear XYing123

Thank you for your positive review.
I am glad that you are happy with the spacious and comfortable rooms and also of the service standards of the staff.

I look forward to welcoming you again at Marina Mandarin Singapore.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Many flies were in the bathroom. I wanted you to mange them before checkin.

When I check-in, the staff don't smile to customer.
I understand you are busy, but needed,

If possible, please let us know when the room is available.

thanks!

  • Stayed: April 2014, travelled solo
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Review collected in partnership with this hotel
3  Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear R S

Thank you for your review and feedback.
I apologize on the room condition upon your check-in and will definitely look into the housekeeping matters to resolve this, so that it does not happen again.

We also strive to provide all our Guests service with a smile. I will definitely highlight this to all my staff to do so.

If there are any other issues or anything we can help with, please contact patricia.yong@meritushotels.com and we will be most willing to help you.

Best regards
Kurt Wehinger
General Manager

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Reviewed 18 April 2014

Excellent service. quick and efficient check in. Attentive staff during breakfast. Quite an attractive buffet spread for breakfast. Easy shopping at Marina Square. Try to go to the bay area for a view of the city skyline during sunset

  • Stayed: April 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank Wong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear lootl

Thank you for your positive review and feedback.
I am glad you have enjoyed the warm and excellent service at Marina Mandarin Singapore. You can definitely head to Esplanade or Marina Bay Sands Helix Bridge and watch the Sun set of light show at night.

I look forward to welcoming you back in the future.

Best regards
Kurt Wehinger
General Manager

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Reviewed 17 April 2014

Marina Mandarin is a lovely hotel in a perfect location in Marina Bay. The hotel is immaculately presented. The only issues I had was with the mould in the bathroom and the noise of construction from the extension of the shopping centre below the hotel.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Bree P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear Bree P

Thank you for your positive review and feedback.

I am happy to hear that you have enjoyed your stay with us at Marina Mandarin Singapore, especially with the beautiful decor and accessible location.

With regards to the construction, we are working with the contractors to minimize the noise from the adjacent shopping mall, and also trying our best to relocate our Guests to higher floors to ensure a positive experience for all.

I look forward to your next visit to Marina Mandarin Singapore.

Best regards
Kurt Wehinger
General Manager

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Reviewed 17 April 2014

A spectacular building in a great location. The rooms are spacious and comfortable with great views over the harbour. The breakfast selection was superb and the staff in all areas were always friendly and helpful.


  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 22 April 2014

Dear Sylvia M

Thank you for your positive review and feedback.
I am happy to hear that you have enjoyed the spacious and comfortable rooms, as well as the breakfast buffet spread during your stay with Marina Mandarin Singapore.

You can also take a walk in the Marina Bay Area to enjoy the sights and sounds at night, just 5 minutes walk away from Marina Mandarin.

I look forward to welcoming you in the near future.

Best regards
Kurt Wehinger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

A lovely hotel to stay in. Very professional and staff very friendly and curtious.
The hotel in itself is outstanding in it's design which becomes apparent when you get inside. The lighting is amazing.

  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurt W, General Manager at Marina Mandarin Singapore, responded to this reviewResponded 23 April 2014

Dear Peter B

Thank you for your positive review and feedback.
I am glad we have hosted you comfortably with our warm and professional service.
It is also a delight to see guests appreciating our hotel decor and architecture, we indeed have one of the largest Atrium in South-east Asia, 21 storeys tall.

I look forward on your next visit to Marina Mandarin Singapore.

Best regards
Kurt Wehinger
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marina Mandarin Singapore

Address: 6 Raffles Boulevard,Marina Square, Singapore 039594, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Romantic Hotel in Singapore
#25 Spa Hotel in Singapore
#44 Family Hotel in Singapore
#46 Business Hotel in Singapore
#49 Luxury Hotel in Singapore
Price Range: £146 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marina Mandarin Singapore 5*
Number of rooms: 575
Official Description (provided by the hotel):
An acclaimed award winning five star luxury hotel in the heart of the city, Marina Mandarin Singapore offers breathtaking views of of the Marina Bay and financial district, as well as convenient access to the Marina Square Shopping Mall, and is minutes away from Sands Expo & Convention Center and Suntec Convention & Exhibition Centre. Directly opposite The Esplanade, Singapore's performing arts centre, the hotel is also within walking distance to attractions such as Gardens by the Bay and the Singapore Flyer, and is perfectly situated right on the trackside of the annual Singapore Grand Prix Formula One race ... more   less 
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Also Known As:
Marina Mandarin Singapore Hotel Singapore
Mandarin Hotel Singapore
Mandarin Singapore
Singapore Mandarin
Marina Mandarin Hotel Singapore

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