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“NIce Hotel, good tourist location”

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Pan Pacific Orchard
Ranked #37 of 317 Hotels in Singapore
Reviewed 6 December 2012

OK, so don't worry about being right next to Orchard Towers, use the front door and ignore it. The hotel is modern, well fitted out and the staff are friendly and helpful. Room decor is nice, batchroom is spacious and bed/linens are good. Breakfast is reasonable with a good choice. Next door is a supermarket and you are within easy walk to shopping, MRT and taxis.

  • Stayed: September 2012, travelled on business
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2  Thank ozmadmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,098 - 2,104 of 2,527 reviews

Reviewed 27 November 2012

Stayed for 6 nights in Pan Pacific Orchard. Excellent location, close to Orchard Road Shopping & MRT (underground railway). We were upgraded when we arrived. Great spacious room with huge comfortable bed & pillows. Nespresso machine was very welcoming and also a good selection of teas . Bathroom very well equipped. Staff were very welcoming and friendly. Can highly recommend this hotel. Would def stay again.

  • Stayed: November 2012, travelled as a couple
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Thank ColetteKMonaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2012

We had a lovely time at this newly renovated Pan Pacific hotel, the rooms are very new especially the room carpets are very clean and smelled new, i particularly loved the big comfy king sized bed, very clean and new sheets, soft lovely pillows...everything inside the room looks and feels new but the one that takes the cake is the nespresso machine that was provided in the room with three assorted flavor shots which comes with it. I really appreciate it that they took it upon to provide their guests with the nespresso machine and if they provide additional shots that would really be over the moon for me. I also liked that they provided free wifi in-room throughout my stay, really came in handy for contacting home thru the internet.

Room Tip: Ask for rooms near the elevator, it is quite a relief to have rooms close to the elevator after a pa...
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  • Stayed: November 2012, travelled as a couple
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Thank Sannydy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2012

Loved the decorating of our room, very classy and the bathroom was gorgeous. Welcome basket of fruit and free internet although a bit of a drama to get set up. Unfortunately it rained the whole time we were there and we found everthing in Singapore very expensive. Hotel location good as we could walk to the main shopping areas and the staff very helpful. Would not go to Singapore again.

  • Stayed: January 2012, travelled as a couple
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Thank tstride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012

We stayed at the Pan Pacific Orchard for three nights on our Honeymoon as a stopover on the way to Phuket. We were not disappointed!

From the start we were met by friendly and professional staff in what I believe is a newly remodelled foyer area. Our hotel room was set with a welcome basket of fruit and quality champagne (as a honeymoon suprise).

The rooms are very well appointed with everything you could want and are exceptionally clean. The restaurant is probably the best appointed in a hotel that I have ever seen with an outstanding breakfast buffet. The dinner buffet is almost as good.

The hotel itself is located only 2-3min walk from Orchard Road and about 5 min from ION Shopping Centre (pretty much the only centre you need to visit, right above a subway stop).

Staff were friendly and efficient and rang our room on one occasion to make sure we were enjoying our stay.

I would not hesitate to stay here again, in fact I could not think of anywhere else I would rather stay!

  • Stayed: November 2012, travelled as a couple
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1  Thank JohnnyA1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

But the breakfast is great with good strong coffee.

Internet is free, but you have to go through a system that says you agree to pay $50, but ma'm "be assured you will not be charged." Then when it doesn't work the next day, a gracious young man calmly informed me I didn't do anything right--even though I had done it all has he said.

They straighten up the bed when you request the room to be cleaned. But don't change the sheets, leave dirty towels on the bathroom floor, surfaces scummy. And the cute pillows are just thrown in the corner..

Location is interesting. The hotel is next to one of the legal prostitution hangouts on Orchard Road (Orchard Towers) which provides interesting entertainment in the evening, but perhaps not the feeling of safety Singapore touts.

Ok, I'm just grumpy because of the mold.

  • Stayed: November 2012, travelled on business
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Thank NancyLee_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012 via mobile

We had a suite to accommodate our 1yo son in another room. However it was all a bit too difficult. The cot provided had hard plastic which frightened him every time he moved, so he ended up in our bed anyway.we couldn't organise a babysitter to watch him once he was asleep because the door was in his "room". The pool is nice, and has a shallow area for kids, however that is the only area for choldren to play anywhere nearby. We walked for 45min trying to find a playground. So it's worth getting in a cab and going to the botanical gardens. I would recommend this hotel for business trips but not family holidays.

  • Stayed: July 2012
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Thank scos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#20 Spa Hotel in Singapore
#37 Luxury Hotel in Singapore
Price Range: £127 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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