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“Nice hotel”

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Pan Pacific Orchard
Ranked #28 of 312 Hotels in Singapore
France
1 review
“Nice hotel”
Reviewed 29 April 2013

Had the greatest stay at the pan pacific orchard with my family. Booked the studio club room, extremely spacious and modern. William from the club lounge is very tentative and also knows what we want.very nice and quiet neighborhood and jst minutes away from orchard which is very convenient for my shopping . Will definitely recommend this hotel to my friends.

  • Stayed March 2013, travelled with friends
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Helpful?
Thank namyfrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 2 May 2013
Thank you for taking the time to write your feedback! We are pleased to hear that you enjoyed your stay in our Studio Room and also the access to the Club Lounge. I will be sure to pass on your compliments to William. I’m sure he will be glad to know that he has made your stay with us comfortable.

We are thankful that you will be sharing your great experience with your friends as well. We look forward to your return with your family soon!

Warmest Regards,
Dean Rossilli
General Manager
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2,414 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (475)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
1 review
Reviewed 29 April 2013

Spent 2 nights here. The hotel is very fantastic. Great service. A good place for bussiness trip and also convinient location for shopping.

Breakfast has a lot of choice and excellen.
Big room and i love the big bathroom also
Great view.
Bussinesss facilities is really good.



  • Stayed September 2012
    • Value
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    • Service
Helpful?
Thank Fattydancingbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 2 May 2013
Thank you for choosing Pan Pacific Orchard as your choice for stay during business trip. We are glad that you enjoyed our locality just 5mins walk from the iconic Orchard. We are pleased that you enjoyed the rooms and breakfast with us. We hope to be able to welcome you back in the near future!

Warmest Regards,
Dean Rossilli
General Manager
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Vaitape, French Polynesia
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 April 2013

The stay was excellent at the Pan Pacific. Very good location with easy access to Orchard Road and a beautiful neighborhood. The recently renovated hotel is very modern and the staff do everything they can to make you feel at home. The rooms are clean and the bed very comfortable! I would definitely stay there again next time I visit Singapore!

  • Stayed April 2013, travelled solo
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Helpful?
Thank Fabs1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 2 May 2013
Thank you for the wonderful feedback! It’s a pleasure to know that you enjoyed your recent stay with us and that our staff made you feel at home.

We are pleased to hear that you also enjoyed our location along Orchard Road and appreciate our recent renovation. We truly look forward to welcoming you back soon!

Warmest Regards,
Dean Rossilli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 25 April 2013

Excellent service from the Banquet and Catering team. The seminar room was set up to expectation and even though we had last minute changes and amendments, the team was able to set it straight promptly.
Special thanks to Azli and Mani from the Banquet dept and Blesie from the Catering dept.
Thank you for all the arrangements and good service. Keep up the good job, will definitely be back again.

  • Stayed April 2013, travelled on business
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Helpful?
Thank Janlin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 28 April 2013
We are delighted to hear that your event went smoothly and everything was done to your preference. I will definitely be sharing your compliments with the Banquet and Catering Team. I’m sure they will be more than happy to know that you appreciate their service and that they have made your event a successful one!

Thank for you choosing Pan Pacific Orchard as your preferred event venue. We look forward to welcoming you again!

Warmest Regards,
Dean Rossilli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2013

This hotel is definitely under rated! I stayed for 3 nights and it was best hotel out of the three I stayed at in Singapore. It was also the most reasonably priced out of the three. Service was excellent and I would recommend a daily swim in the mineral water pool. The water really does make your skin so smooooooth!!
The room was modern, clean and functional. It also had a Nespresso coffee machine, which is now quite popular in lots of hotels of this calibre. Wi Fi was free and fast. One little snag, the pillows were a bit too soft for me.
I think this hotel is very popular with business people due to its proximity to foreign embassies. I was on holiday so during the day, the hotel was very quiet and I had the pool, spa, sauna, steam room and gym all to myself! These were all located on the same floor, so was very convenient. Great for relaxing.
The location is very close to Orchard Rd, just go through the back door of the hotel for a short cut.
In summary I would stay again here and recommend it to others.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank LYLHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 28 April 2013
Thank you for your encouraging comments about Pan Pacific Orchard, Singapore! We are glad that you enjoyed the swim in our Mineral Water Swimming Pool and the other wellness facilities on level 4. We’re also pleased to hear that our refurbished rooms and recent instalment of the complimentary Wi-Fi and Nespresso coffee machine were well appreciated.

It’s great to hear that you will return to stay with us and also recommending us to your friends and family! Thank you for taking the time to share your feedback and we look forward to your next visit!

Warmest Regards,
Dean Rossilli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
155 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 23 April 2013

The Pan Pacific Orchard was recently refurbished. The rooms are nice and large, well equipped and clean.

The location is good, although it is a 5 minute walk to get to Orchard Road and 10 minutes to Orchard MRT (you don't want to walk fast in Singapore).

My wife and I stayed at the Park Plaza the previous week and I prefer the Pan Pacific Orchard because the rooms are a lot larger, brighter and quieter. If you are going to stay in your room for any length of time then the Pan Pacific is a lot more comfortable - although the Park Plaza has the better location.

Room Tip: All rooms face the same way, across Claymore Road so there isn't much to choose between them.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank BertBantham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 28 April 2013
Thank you for taking the time to share your feedback! We are pleased to know that you enjoyed our refurbished rooms and the tranquility of its location.

Thank for you staying with us and we look forward to your next visit!

Warmest Regards,
Dean Rossilli
General Manager
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Ho Chi Minh City, Vietnam
1 review
Reviewed 22 April 2013

One of the best hotel I have been to. Although there were negative reviews on front desk layout or size of rooms, my girlfriend and I find ourselves enjoying excellent service at this hotel. Room division manager Justin Style also made sure that we had the best time staying at Pan Pacific Orchard. The VIP treatment we got is definitely better than what we have expected. Thank you Pan Pacific. And thanks again Justin Style.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank HMNguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this review, 28 April 2013
Thank you for choosing to stay at Pan Pacific Orchard, Singapore! We are glad that you have enjoyed the excellent service we have provided and I will be sure to inform Justin Style on your appreciation of him and our team.

Thank for you staying with us and we look forward to your next visit!

Warmest Regards,
Dean Rossilli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pan Pacific Orchard

Property: Pan Pacific Orchard
Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#13 Spa Hotel in Singapore
#18 Romantic Hotel in Singapore
#28 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
Reservation Options:
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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