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“Very good Hotel”

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Pan Pacific Orchard
Ranked #35 of 316 Hotels in Singapore
Reviewed 3 April 2014

I stayed at the Pan Pacific on a business trip and I found it an overall very pleasant experience. The staff is very efficient and the overall quality is very good. I would definitely stay there again.

Stayed: March 2014, travelled on business
Thank Laura6565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 9 April 2014

Thank you for sharing your experience at Pan Pacific Orchard. It makes us smile to hear that you enjoyed your stay with us further made more memorable by the professional passion of our service associates.

We appreciate your support and we look forward to being of service to you again in the near future.

Warmest regards,

Dean Rossilli
General Manager

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1,712 - 1,718 of 2,428 reviews

Reviewed 3 April 2014

I stay here every time I am in Singapore. The staff is fantastic, very helpful and friendly. The rooms are clean and there is plenty of space in the bathroom. The location is great for shopping. In addition, there are a variety of restaurants in the area. I wouldn't stay anywhere else.

  • Stayed: March 2014, travelled on business
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Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 9 April 2014

Thank you for choosing Pan Pacific Orchard as your preferred hotel every time you are in Singapore! We are thrilled to welcome you back each time and it is delightful to learn that we have impressed you with our Pacific hospitality continuously.

It is always helpful to us to learn that our spacious guest rooms and bathrooms that have functional yet stylish fittings have served our guests well.

Located just a 5-minute stroll to famous shopping, dining and entertainment belt, Orchard Road, is much appreciated by our guests and we are glad that it is the same for you.

Thank you for your warm compliments and we look forward to welcoming you back on your next trip to Singapore yet again!

Warmest Regards,

Dean Rossilli
General Manager

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Reviewed 1 April 2014

It was a pleasant stay in spite of the fact that t was my first trip to Singapore. The hotel offered good hospitality.. I would definitely look forward to stay at Pan Pacific Orchid.
Mineral water swimming pool view from the room was icing on the cake!!

  • Stayed: March 2014, travelled on business
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Thank Urvashi2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 9 April 2014

Thank you for choosing to stay with you on your first trip to Singapore!

We are glad you enjoyed our signature Pacific hospitality and you had opportunity to enjoy our outdoor mineral water swimming pool.

We too look forward to welcoming you back again soon on your next visit to our sunny island!

Warmest regards,

Dean Rossilli
General Manager

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Reviewed 26 March 2014

Okay, So I won this trip on the American game show, "The Price Is Right". I almost turned it down, but am so glad that I didn't. The trip included my stay at this hotel and I am amazed at the treatment my son and I have received from the staff. Virie, Valerie, Angelie, and countless others have treated us like royalty!!! This hotel staff really understands the meaning of a 5 Star hotel!!! If you travel to Singapore, this is definitely the place to stay. The food is amazing, the staff is incredible, the accommodations are luxurious, and the amenities are fitting for a Queen!!

Room Tip: The suites are amazing! Definitely the way to go!!!
  • Stayed: March 2014, travelled with family
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Thank CMGavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 8 April 2014

Dear Cynthia, congratulations once again on winning the 7D6N trip to Pan Pacific Orchard, Singapore on The Price is Right game show! It was our privilege to have you stay with us with your lovely son all the way from sunny California and we are so thrilled that you enjoyed your stay with us.

We are delighted that you enjoyed the service and attention of our associates and that you found our suite an absolute delight. Please feel free to share some photos right here on Tripadvisor of your stay too.

I will surely share your compliments with our associates especially Viri, Valerie and Angelie and we do look forward to having you stay with us on your next visit to Singapore!

Warmest regards,

Dean Rossilli
General Manager

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Reviewed 25 March 2014

Last Sunday I celebrated our 10 years anniversary with my wife at the restaurant. I must say this is not the first time we had our meals there. What keeps me coming back is because of the food quality selection and the friendliness of the staff and even the chef! The unexpected attentive and heart-felt service made me memorable.

Kudos to Jane and Angelie! Well done! you've made your hotel proud!

  • Stayed: March 2014, travelled as a couple
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Thank Brian_Chang_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 8 April 2014

We are delighted to hear that 10 at Claymore was your choice of restaurant for your 10 years anniversary dinner! We are truly honoured and thankful for your continuous support over the years.

I am extremely proud of our award-winning culinary brigade who never fails to impress our guests with their excellent culinary prowess and attentive service.

I will share your compliments with the team, and especially with Jane and Angelie on their great service during your dining experience as well as our Executive Chef, Andy Oh.
We look forward to having you join us for our new promotion, highlighting 6 types of oysters, freshly shucked to order in the next 2 months!

Once again, very happy 10 years anniversary wishes to both you and your wife and we look forward to being of service to you again soon!

Warmest Regards,

Dean Rossilli
General Manager

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Reviewed 25 March 2014

This was my second stay at Pan Pacific for a business trip to Singapore.
The staff is wonderful and hotel has an awesome breakfast.
Hotel is in a great location close to everything within walking distance.

  • Stayed: March 2014, travelled on business
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Thank hdelcambre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 8 April 2014

Thank you for choosing Pan Pacific Orchard, Singapore once again as your preferred accommodation.

We are pleased that you enjoyed the locality of our hotel along Orchard Road, the retail and entertainment hub of Singapore, and we are glad that we made your stay with us a comfortable one.

Our culinary brigade will also be pleased to hear you enjoyed your breakfast at 10 at Claymore!
We are truly thankful for your support and we look forward to being of service to you again.

Warmest Regards,

Dean Rossilli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

For the past few years I have had to come to Singapore to work. Every time I visit I stay with the Pan Pacific Orchard and each and every time I am treated like part of the Pan Pacific family.
They remember my name and are wonderful to me and any guests that I bring along.
This latest visit I bought my best friend along. It was her first time in Singapore and while I worked she shopped or just hung around the hotel. She felt that the Pan Pasific was comfortable and felt that the staff were amazing. I had always told her about the fantastic time that I experience each time I visit and she was happy to see that this was the case yet again.
I'd like to give a special mention to the two "Roys". Roy at the front was fantastic and always friendly, and Roy in the club lonuge always made us feel welcome.
I am looking forward to my next trip.

Room Tip: Teh corner rooms are amazing so if yu can get one of those ask for them. If not, get a room overloo...
  • Stayed: March 2014, travelled on business
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Thank Barbeeh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Pan Pacific Orchard, responded to this reviewResponded 8 April 2014

We are extremely delighted to hear that you enjoyed your stay with us once again and thank you for choosing Pan Pacific Orchard, Singapore as your preferred accommodation time and again!
It’s lovely to hear that we made you and your best friend feel welcome and at home with us. Here, we emphasize greatly on personalised service of which a core pillar would be to recognize each regular guest by name.

I will surely share your commendation with our service associates, especially our two ‘Roys’ whom we are so proud of, and I’m sure that they will be glad to hear that they made your stays with us a memorable one on more than one occasion.

We look forward to welcoming you back home to Pan Pacific Orchard, Singapore once again on your next visit to Singapore!

Warmest Regards,

Dean Rossilli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#18 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range: £141 - £304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Official Description (provided by the hotel):
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Travel Republic (UK), Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Agoda, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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