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Novotel Singapore Clarke Quay
Ranked #77 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 16 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Lie L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KevinBossino, General Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded 22 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2,517 - 2,523 of 6,333 reviews

Reviewed 16 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Robert W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 June 2014

Novotel Clarke Quay is the best location for the river area. The hotel itself is fine, whilst nothing special, but the location, ease of catching taxi's, convenience store downstairs, MRT, and access makes this a great place to stay.

  • Stayed: April 2014, travelled with friends
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2  Thank Foodie_of_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

The hotel is located in the centre of the city within walking distance of the business district, Chinatown & little India. The rooms are extremely comfortable & immaculately maintained with a spectacular outlook from all. The buffet breakfast was excellent with a very wide choice. All of the staff without exception were dedicated to the comfort & convenience of their guests. Have returned to stay there many times & will in future.

Room Tip: Higher floors give a magnificent Singapore panorama & non smoking must be a better option. Do no...
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

We recently stayed at the Novotel in Singapore and experience the best personalised service from the staff. Highly recommend to anyone travelling to Singapore. Very friendly, helpful. They go above and beyond to provide the best service possible. A big thank-you for making our holiday a memorable one.

  • Stayed: June 2014
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Thank Karalan6951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Near to the centre of the city. The room is so smell smoking even we already book for no smoking room. The staff offers single bed. The bathroom is not enough clean. Lighting is not enough bright, oldish

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Eko Bhakti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KevinBossino, Manager at Novotel Singapore Clarke Quay, responded to this reviewResponded 17 June 2014

Dear Eko Bhakti K,

Thank you for the effort and time you have taken to share your comments with us through our online hotel survey as well as here on TripAdvisor.

While I am glad that you found the location of the hotel very convenient, I am truly sorry to hear that you encountered some issues in your room during your stay.

By now, you would have already received a personal response from my team with an update on the investigation we have conducted. It is our sincere hope that you can read the e-mail we have sent you in a positive view, which will encourage you to stay with us again in the future.

Thank you once again for your feedback and we look forward to welcoming you and your family again soon.

With best regards,
Kevin Bossino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Stayed at this really nice hotel in May. Booked it while it was offering discount tariffs. On arrival I was given an upgrade for being a Accor member which was much appreciated. Room lovely & clean & reasonably appointed. Excellent location only 5 minutes over the river to the Clarke Quay MRT (subway). Staff were excellent as was the buffet breakfast. Had a swim & shower prior to flying home even though I had checked out, (thanks Ms Kumi). I'd have no hesitation in choosing this hotel in any of my future stays in Singapore.
Ian, Adelaide, humphir@internode.on.net

  • Stayed: May 2014, travelled solo
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1  Thank Ian808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Singapore Clarke Quay

Address: 177A River Valley Road, Singapore 179031, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Singapore
#42 Romantic Hotel in Singapore
#45 Business Hotel in Singapore
#69 Luxury Hotel in Singapore
Price Range: £118 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Singapore Clarke Quay 4*
Number of rooms: 403
Official Description (provided by the hotel):
Novotel Singapore Clarke Quay combines convenience and comfort in the center of town. This 4-star hotel is the perfect choice for your next business trip or holiday, and is located close to the famous shopping paradise of Orchard Road and the Suntec City Convention Center. Featuring 403 beautifully appointed rooms, plus a Premier Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor swimming pool, a bar, and three restaurants serving local and international cuisine. ... more   less 
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Also Known As:
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Clarke Quay Singapore
Singapore Novotel

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