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“Fantastic Hotel!!”

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Regent Singapore, A Four Seasons Hotel
Ranked #26 of 306 Hotels in Singapore
Certificate of Excellence
Stavanger, Norway
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantastic Hotel!!”
5 of 5 bubbles Reviewed 18 March 2014 via mobile

We stayed here for one night after coming from a cruise. We decided to go for a Club Floor room and it was well worth it! We were able to check in early which was brilliant. The rooms themselves were lovely, not huge but very comfortable with great beds! Also the bathrooms were nicely laid out.
The Club Lounge , although small,had a fantastic variety of food available. Also the complimentary bar had everything ! The service in the Club Lounge was also great!
Another aspect we really liked was the poolside service.It was extremely attentive and we received little snacks and drinks, complimentary through out the day .....this service was for everyone, not just Club floor!
The Lobby of the hotel is beautiful and the hotel definitely meets the standards of a 5 star.
I would stay here again and highly recommend it , especially the Club Floor option.

Stayed February 2014, travelled as a couple
Helpful?
Thank sinet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne_Arrowsmith, Direcot of Marketing at Regent Singapore, A Four Seasons Hotel, responded to this review, 3 April 2014
Dear Sinet,

Thank you for your wonderful words of praise regarding your post cruise stay at Regent Singapore. We are pleased that early check-in could be accommodated and that your Club room and club facilities met expectations.

I will be certain to pass along your kind words to the team at the pool as well as housekeeping.

Warm regards,

Anne Arrowsmith
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Honolulu, Hawaii, United States
Level Contributor
143 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

Stayed here for a day. Flight came earlier so I went and asked if I can check in early. My room wasn't ready yet but was assured they'll call me if it was. They never did. I had to go somewhere and needed to freshen up so they let me used the fitness center lol. The center is small but service was great!

My room was excellent. It was quiet. Bed and pillows are very comfy! L'Occitane toiletries are the best! Huge bath towels are an added excellence! Hot shower is one of the bests I've had. In-room dining service was great, they came under 15 minutes!

Free wifi is slow. Customer service can be improved. But overall my experience here is one of the bests!

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kewihiku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne_Arrowsmith, Director of Marketing at Regent Singapore, A Four Seasons Hotel, responded to this review, 3 April 2014
Dear Kewihiku,

Thank you for sharing your recent experience at Regent Singapore with the Tripadvisor community. Please accept my apology for the delay in accessing your room and for the internet issue regarding speed. We have taken note.

We are pleased that the bed and bathroom experiences were positive and that you particularly enjoyed the quality of our towels and bath amenities.

Hopefully you have plans to return to Singapore and will be able to stay longer on your next visit.

Please contact me if I can offer any assistance.

Warm regards,
Anne Arrowsmith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
88 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 14 March 2014

This is our usual place to stay in Singapore and we love the Summer Palace for dim sum which is excellent and we know our Dim Sum - well done. Rooms are old now but elegant and the best beds and sheets. Junior suites large, showers powerful. Tried Ginza Sushi Icihi in Scotts Square mall which was amazing. Staff helpful. Wonderful flower displays in the very large reception.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richardson30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffRednourHotelMgr, Manager at Regent Singapore, A Four Seasons Hotel, responded to this review, 19 March 2014
Dear Richardson30,

Thank you very much for taking the time to share your feedback. I am delighted you enjoy the Dim Sum at Summer Palace - we have a very talented Chef and often receive high praise for our Dim Sum! I am also glad you enjoyed the flowers and the guestroom and I look forward to welcoming you back in the near future!

Kind regards,

Jeff Rednour
Hotel Manager
Regent Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 13 March 2014

Just returned from a stay at the Regent and as other reviewers have said it is in a great location and the service is very good. The Club level is worth the extra money if you like a bit of extra special attention and quieter breakfast area. The cocktails in the afternoon on the Club level are also worth extra.

Overall the hotel could do with a bit of an upgrade as the rooms and pool area are a little old, but they are well maintained.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krupom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffRednourHotelMgr, Manager at Regent Singapore, A Four Seasons Hotel, responded to this review, 19 March 2014
Dear Krupom,

Thank you very much for your review and I am glad you enjoyed the Regent Club. Our staff in the club certainly appreciate your compliments. I am sorry you found the room and pool to be a little old but thank you for noticing that they are well maintained.

Thanks very much and I would look forward to welcoming you back soon!

Kind regards,

Jeff Rednour
Hotel Manager
Regent Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

The Regent Hotel is fantastic and elegant. The service is spectacular. The rooms have all international outlets, so you don't have to worry about converters. It is within a few blocks from the US, UK, Australia, and other embassies. It is very close to Orchard Road and a ton of high end shopping centers. If you have a Regent Club room it includes a continental breakfast on the 11th floor or a full-scale buffet catering to American, European, and Asian tastes on the 2nd floor. The Club Room on the 11th floor has free water, sodas, and beers throughout the day. In the evening the Club Room has free hors d'oeuvres (also catering to US/European/Asian tastes) which constitute a full dinner along with free beers and liquors. The hotel is top notch in every respect.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarinL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne_Arrowsmith, Director of Marketing at Regent Singapore, A Four Seasons Hotel, responded to this review, 3 April 2014
Dear DarinL,

Many thanks for your wonderful words regarding Regent Singapore. We are delighted that you are delighted by the service at by the hotel and that you find our location convenient to both Orchard Road and the Embassies.

We hope to welcome you back to Singapore in the near future.

Warm regards
Anne Arroswmith
Director of Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 10 March 2014

We booked this hotel after a wonderful experience at The Regent in Sydney some years ago. However, we were not impressed with the Four Seasons Executive suite, and especially disappointed that only slow internet is available except for an exorbitant additional charge. The Mercedes S-300 airport transfer at S$181.90 nett per way per car is expensive.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Piers A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
92 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

I stayed here in March 2014 and I must say this hotel is very central and near the famous Orchard road. It is a little dated but the special prices you get on agoda or booking.com justifies it to recommend this hotel. The rooms are good and the its near Tanglin Mall for shopping. You can also walk in 5-10 minutes to center of town and it takes about 5-10 walk to the great Botanic Garden

If You get a special price I can highly recommend the hotel however I would not pay more than 250 SGD for it

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amadeu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent Singapore, A Four Seasons Hotel

Property: Regent Singapore, A Four Seasons Hotel
Address: 1 Cuscaden Road The Regent Singapore, Singapore 249715, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Singapore
#13 Spa Hotel in Singapore
#24 Business Hotel in Singapore
#26 Luxury Hotel in Singapore
#34 Romantic Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Regent Singapore, A Four Seasons Hotel 5*
Number of rooms: 440
Official Description (provided by the hotel):
Regent Singapore, A Four Seasons Hotel, is built around a sun-filled atrium that ascends through the building's 12-story interior. Conveniently located in the city's most select area, the hotel is central to the business district and minutes walk to tranquil Botanic Gardens and Orchard Road, Singapore's premier shopping and entertainment hub. ... more   less 
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Also Known As:
The Regent Singapore Hotel Singapore
Regent Singapore, A Four Seasons Hotel
Regent Hotel Singapore
Singapore Regent

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