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“Amazing 5* Hotel in the centre of Singapore”

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Mandarin Oriental, Singapore
Ranked #15 of 312 Hotels in Singapore
Certificate of Excellence
London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing 5* Hotel in the centre of Singapore”
Reviewed 20 January 2014

Stayed in the hotel for our honeymoon then we continued to Bali. The welcoming was outstanding, a bottle of wine, flowers, large fruit basket and tea was placed in our room on arrival. The concierge and front desk staff knowledge's were magnificent. We been complimentary upgraded to the Junior suite. The champagne breakfast on the top restaurant was just wooooow.

Many thanks to all staff.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank HotelTraveller1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Northampton, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2014

We arrive at the Mandarin Oriental Hotel at 7.30pm on New Years Eve, this is the forth time we have stayed at this hotel as the service and facilities are outstanding. The hotel was really busy when we arrived and found they had allocated our harbour view room, which was booked February 2013, had been taken by another guest. The hotel were very apologetic and gave us an upgrade to an enormous suite.
We had a meal at Dolce Vita Restaurant, which is on the fifth floor and then out onto the patio area to watch the wonderful fireworks which were lit from the harbour and were almost eyelevel with us .
The hotel provides everything you need for a perfect holiday, good restaurants, lovely pool area providing towels, sunscreen and waiter service.
There is also a spa and beauty salon.
The restaurant overlooks the harbour of Marina bay which after dark is completely lit up by the lights from the surrounding sky scraping buildings and the river boats sailing up and down the river until late.
There is also a laser show every night which shines onto the water from the Marina Bay Sands Hotel.
The Singapore flyer which is almost next door to the hotel is apparently the highest wheel in the world at the moment and from the top we were told you can see all over Singapore although we didn't venture onto it.
The hotel will organise any trips or sight seeing you would like to do and I would recommend the
Night Safari.
If you have children a trip to Santosa Island to visit Universal Studios is a must, it is Disney Land on a smaller scale but magical to all the little ones.
On a final note a trip to Raffles for Singapore Sling is obviously a "have to do it", but we thought it had become so busy they were serving SS on tap and the SS we had at Mortons Bar in the hotel was much better, plus Mortons serve free steak rolls between 5 - 6.30pm every night.

Room Tip: I would recommend a higher floor as the rooms have a better view over the skyline. Also ask for a r...
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  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 January 2014

We had two nights at this Hotel in a Club room on the top floor. We wished we could have stayed longer - We loved it. The staff were gracious and incredibly helpful.
The location is perfect. The view from the top floor Club bedroom was great

Room Tip: I would choose a Club room with harbour view - glorious!
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Fredericka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maldegem, Belgium
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2014

Yes, the hotel isn't all very posh with fawning staff obsequiously bowing and scraping, so if you have a low opinion of yourself and want to be made to feel good then no doubt this is very welcome, it just makes me feel uncomfortable, the management have obviously trained the staff to humble themselves at every occasion. Besides this, the place is just too plain expensive fro what you get (unless you put a value on being fawned upon, which I don't)

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
1 Thank jcoop67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 January 2014

My wife and I spent 4 nights in a Harbour View Suite with club access in March 2013 for my Mum's 60th birthday (my parents and sister/brother-in-law were in two other suites). The suite itself was fantastic - very spacious, everything in order, and a fantastic view of the harbour and the Marina Bay Sands from our 21st floor vantage point.

The pool is brilliant and again has a great view - drink orders by the poolside are dealt with promptly and efficiently by astute staff. The cabanas are great if you can snag one! The Italian restaurant next to the pool is pricey but well worth it - it was definitely the highlight meal of our stay in Singapore. Having a pasta or pizza and glass of wine for lunch by the poolside was great.

We had access to the club lounge where we breakfasted each morning. Whilst we didn't go to the Melt cafe, my sister reported that unsurprisingly the club lounge was far quieter and without the chaos of Melt. In the lounge staff were attentive and breakfasts were cooked to order. Throughout the day there was also an excellent range of nibbles/finger food, along with good quality red and white wines as well as champagne. The quality of the wine actually surprised me given that these are often hard to find in Asian cities (from memory one of the regular whites was the excellent Cloudy Bay Sauvignon Blanc). They also did cocktails made to order in the evenings.

The location is excellent - you can easily stroll around the marina; the Marina Bay Sands shopping centre is a 5 minute taxi drive away; and other shopping centres are walkable within 5-10 minutes.

All up the stay was fantastic, and we have already booked a suite for a stay later this year in August. With a 7 month old baby that might be a different experience, but we're confident that the Mandarin can deliver!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thehound181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
Reviewed 18 January 2014 via mobile

Stayed here for 3 nights, arrived early and they kindly allowed me to check in early. They have impeccable customer service, upon checking in I was shown to my room and shown where everything was. Although I've stayed in many hotels, and thought it could be interpreted as patronising, I think it added a nice touch. I found the room to be a bit dated, but is of a good size. Liked how the room had fresh flowers. Had nice toiletries. I did find on occasions small spec creatures, which I'm not sure what they were, not sure if that is down to the weather they have in Singapore, but wouldn't expect that in a 5*. Back to the impeccable service, went to the bar by the pool in the evening, which has an amazing view of the marina bay sands, and all the tables were taken, one of the waiters suggested he create a table for me, which involved moving a table a chairs from somewhere, which was very kind. Fortunately, a table freed up. Another waiter later realised I kept getting bitten by Mosquitos and offered to get me some mosquito spray, both demonstrating going above and beyond. Dined in melt one evening, food was fantastic, however, as the restaurant was quiet, the turnover of food was slow, therefore, you could tell some food had been sat there for some time.
One thing I wasn't pleased with was the internet access. Most places I stay, the corporate rate includes internet access, however, at MO you need to pay in addition.
Overall, fantastic hotel. Love how the hotel is designed as a fan shape like their logo.

Stayed January 2014, travelled on business
Helpful?
Thank Yan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 January 2014

Just returned from a 5 night stay for business. Service was impeccable. Room was good, although it felt a bit dated. Would have liked to have an available outlet near the bed. Chair at desk was not all that comfortable. The bed on the other hand, was amazing. Shower had great pressure. My toiletries were always set up orderly each day. Couldn't quite seem to get the hang of the master power switches. Was upgraded to an ocean view room, great view of MBS, part of the Marina, Singapore Flyer, and out to the water. Had breakfast every morning at Melt, it was delicious and the service again, tremendous. Looked at menus at the other restaurants, they are pricey. Had dinner on the patio outside of Dolce Vita. Got a 30-min massage at the spa from Alicia. One of the best I've ever had. Hotel is in a great location, walk next door into Marina Bay Shopping Center, across the street to the waterfront and Esplanade. 10 min walk to Shoppes at MBS or the Merlion. Easy 5 min taxi to the office at the other end of the Marina. Taxis always available out front. Would definitely stay here again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swimmerdave4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Singapore

Property: Mandarin Oriental, Singapore
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#6 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#15 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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