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“Timeless treasure”

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Mandarin Oriental, Singapore
Ranked #14 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 30 April 2014

We stayed there for three nights with 3 rooms for friends as well. The service was attentive and deserving of the Mandarin Oriental mantle. Rooms very comfortable and for the price..,better than Raffles now. The drinks and breakfast was delightful as managers truly engage their guests. The manager remembered little things and that detail is what separates MO from others. The front desk and concierge were all exceptionally friendly and professional. Location is convenient but be careful as we were dropped off twice at the other Marina Mandarin which is about 15 minute walk away. And there is even a Orchard Mandarin too which has been updated but liked like wannabe. Except for Morton's poor service at the bar...a great hotel!

  • Stayed: April 2014, travelled with friends
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Thank DineAboutWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,286 - 2,292 of 5,936 reviews

Reviewed 29 April 2014

While atrium-style lobby is still dated, despite the very nice renovations a few years ago, the rooms are incredibly comfortable and the bed is so comfortable (with plush down mattress top) it was hard to get up for work. The breakfast is wonderful, even though I'm not a huge fan of buffets, and well worth the price. Quality & variety all great.

I'm a big fan of the Morton's Bar in the lobby, but was shocked to see the impact of the latest tax hike on alcohol in Singapore - what was already a very pricey hotel bar now charges S$40 for a single Martini.

And while I'm NOT a big fan of the Suntec/Marina Bay area, I will definitely stay here next time I'm in town.

  • Stayed: March 2014, travelled on business
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Thank D1eg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Outstanding hotel. The staff cannot do enough to please. The rooms are spacious and luxurious, the beds are perfect and the breakfast buffet is excellent. We used the spa too and the service was first class. Not cheap of course but the standard is second to none. Would definitely stay here again without hesitation.

  • Stayed: April 2014, travelled with family
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1  Thank JS012a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The staff at the Mandarin Oriental made our stay a memorable one. We stayed in a harbour view club room. The view of the harbour and the facilities and service in the club lounge were outstanding. We are already looking forward to returning in the near future.

Stayed: April 2014, travelled as a couple
Thank PeterCollins_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

My family and I stayed for 3 nights here in February before our onward journey to Malaysia.
We were allocated a spacious family room overlooking the ocean and Singapore Flyer.
The beds were very comfortable and service at the entrance with the porters etc was excellent.

However, not all the staff are so well trained. Check in time was onerous after a long flight from the UK.
We had previously stayed here in 2001 in club rooms and it seems standards have slipped.
I reported loose wires from the bell push in the entrance corridor of our room to a male manager on the first day but no action as taken during our stay!

Our son could not believe that complementary WIFI was not available at this 5* hotel - he resorted to obtaining free WIFI from the Ritz Carlton Hotel by standing near the swimming pool.

At prices over £350 per night on room only, it did not compare well with other hotels.

Room Tip: Take a room in a high floor as possible.
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  • Stayed: February 2014, travelled with family
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Very nice rooms the hotel looks a little old but don't let that put you off as the staff are very experienced and well trained and know what tourists want in a hotel they are always asking if there is anything else they could do to make you feel more comfortable. The breakfast options where endless as you could try food from all different country's i will come back and stay here again

  • Stayed: March 2014, travelled solo
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1  Thank Traveller082014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed at the Mandarin Oriental for 2 nights. Service was exceptional and very attentive. We were 2 adults and 2 children and the Harbour suite was a perfect size for us all. Pool area is beautiful and serene with amazing views of the city and Marina Bay. Highly recommend.

  • Stayed: April 2014, travelled with family
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2  Thank Ninermack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave | Marina Square, Singapore 039797, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#6 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
Price Range: £225 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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