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“One of my favourite hotels in the world”

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Mandarin Oriental, Singapore
Ranked #15 of 308 Hotels in Singapore
Certificate of Excellence
Mumbai
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One of my favourite hotels in the world”
Reviewed 17 April 2009

Amazing hotel and experience. On check-in they upgraded me to a harbour view room, which had the stunning views of the harbour, esplanade and central business district. I could even see the Singapore Merlin. The hotel is well located and connected to the Marina Mall and Suntec City.
The rooms are a good size with a comfy bed and with all the excellent amenites, including dvd player with home theatre style sound.
I'm usually not much of a breakfast eater, but the breakfast served at the MELT Restaurant was simply superb, that I made sure I got up half an earlier. The breakfast spread is by far the best I've ever experienced in any hotel around the world, for both the sheer variety and mind-boggling quality. Had Dinner had Morton's one night. Superb steaks and crab cakes, but a bit pricey.
I requested for a late check-out. And they agreed without hesitation. Overall, the staff was very couteous, and made my stay fabulous.

  • Liked — Great Restauants. Great Service.
  • Disliked — Nothing
  • Stayed April 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank divend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Mumbai
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 April 2009

Great place, great location and a variety of food options make this place one of the best places to stay in Singapore. The rooms are priced very attractively and you will find Indian food available here. If you decide to have food here, the spread is lavish and offers a a lot of choice. One should go for the buffet if you are really hungry - it also offers unlimited beer.
The place is very comfortable and most of the rooms are having an oriental fragrance. rooms are very nicely placed and offer all facilities one will require. Staff is very courteous.
Again one of those places which is VALUE FOR MAONEY. Also it is tied up with JETAIRWAYS so you earn miles.

  • Liked — Great food
  • Disliked — Expensive buffets
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank APTII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Wycombe, England
Level Contributor
168 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 11 April 2009

Loved it, loved it , loved it. We had previously booked to go to the Shangri La on Sentosa Island for Xmas but having read some reviews on tripadvisor we cancelled our booking and went to the Mandarin Oriental - and we are so glad!
Everything was great from start to finish, honestly we could not fault it.
We were there for Xmas day and they made the whole day really special - Christmas stockings on our door in the morning and mulled wine with breakfast.
We had the buffet dinner there for Xmas Day and the food was excellent. We had breakfast included in our rate and the choice was a little overwhelming!
would go back without a doubt.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fsba20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 April 2009

Given the large size of this hotel and the number of guests they have to cater for the enthusiasm, friendliness, and efficiency of the staff is truly remarkable. Over three nights from check-in to departure everything was handled so well that not once did we have to expend any thought on anything other than enjoying ourselves. OK, it is clearly part of as very slick corporate machine but the presentation (even when you can see that they are having a stressful time) is flawless and only the presence of other guests interrupts the illusion that you are their sole focus and a genuinely welcome guest.

At reception Jenny (I think) noticed that it was our birthdays so, completely unprompted, she sent a complimentary bottle of wine & a cake to our room (and was also generally very helpful and friendly throughout).

The quality and range of food available is also fantastic. They seem to cover all tastes including British, European, Indian and Japanese - which meant that the MO delivered real pork bacon, scambled eggs (cooked for you personally by a special chef) AND spicy bhajis for breakfast - perfect.

My only gripes are that the bath was tiny ( I'm just over 6' tall and could barely squeeze into the tub - couldn't even extend my legs fully - which makes it a contender for one of the smallest hotel baths I have ever been in - so small in fact that I had to fall back on the shower to get clean.) and, although the service, food, etc are excellent, as a huge, business focussed, hotel the MO does lack the intimacy and uniqueness that you might want for a more romantic holiday.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jim9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 April 2009

We stayed here for 4 nights at the end of our holiday. Check in was fast and we were upgraded to a suite as this was our wedding anniversary, the suite was lovely and there was a complimentary bottle of red wine waiting for us. Our suite overlooked the swimming pool and the Singapore eye.
We chose to pay approx £50 per person per day to upgrade, this entitled us to breakfast and entrance into the executive lounge in the evening. The breakfast was good with a wide choice of cuisine and champagne if you wanted it. In the evenings the executive loung was quite and very relaxed, there was a wide choice of drinks and nibbles readily available. The choice of drinks ranged from Moet to branded spirits to bottled beers. As drink is so very expensive in Singapore this proved to be a good option for us . The bars and restaurants in the hotel are very expensive, spirits are approx £10 per shot.
We visited Raffles for a Singapore sling, the pianist in there is out of this world. A visit to the Swiss hotel is a must for the night time view of the sky line. We went on the city tour on a double decker bus, this was a bit of a let down as half of the trip was spent travelling to a gem factory and some botanical gardens, neither of which is our thing, if we had known this when booking we would not have gone.
We spent the some time lying by the pool, cold bottled water is replenished regularly and sorbet and fruit is served throughout the day.
Singapore was not quite the 'wow' place we expected it to be but there is a certain charm about it, however, the Oriental Mandarin was an excellent choice as a base for us.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tasmania
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 April 2009

This was our special treat on our way home to Australia after 5 weeks in Ireland and the UK. We did the Singapore stopover - which I highly recommend - to break the long flight from London to Melbourne.

The Mandarin does what Singapore does anyway - but at the top level. The service is brilliant. Our room was quite stunning - very large, beautifully appointed and very comfortable. We were jetlagged and ordered room service. Dinner was lovely and the service incredible.

On our arrival I was stunned at the orchids as we walked in the door to our room. I thought they were fake they were so perfect, but soon discovered they weren't. Have since bought two phalaenopsis orchids and look forward to buying more!

We needed to source some good digital bargains in our short time before our flight back to Oz and the reception staff were very helpful and spot on in sending us to the right shopping centre. If you want a little bit of luxury to finish your trip, this is the place to go!

  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PageyTasmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, England
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 30 March 2009

Stayed at the Hotel in a Harbour View Room for 3 nights in early March. The staff are very welcoming and the room wonderful with views of the harbour and wheel.

The breakfast buffet is wonderful with a wide selection of food although a note of warning for people with small children as we were charged £70 for an evening buffet for our 4 year old who does not eat £70 worth of food! Our mistake as we should have checked but just to warn others beforehand.

All the staff were extremely helpful and made the first part of our holiday memorable.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank scottyonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Singapore

Property: Mandarin Oriental, Singapore
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#6 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#15 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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