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“Modern hotel with great service in good location”

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Mandarin Oriental, Singapore
Ranked #14 of 312 Hotels in Singapore
Certificate of Excellence
Glasgow
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Modern hotel with great service in good location”
Reviewed 10 February 2010

Stayed for 2 nights in Singapore at this hotel, it was in a good location near to shops, restaurants and bars, the hotel itself was modern and airy inside with nice decor. Our room and bathroom was spacious, clean and nicely designed - again with all mod cons.

All of the staff that we encoutered were very attentive, helpful and polite, it was clear that they want to ensure good service is a priority at this hotel.

We only ate breakfast in the hotel, the choice was vast and what we ate we enjoyed very much. We also used room service twice for snacks, this was quick and efficient and again tasty.

We didn't use any of the other facilites as we were to busy exploring Singapore, however the pool area, restaurants and spa all looked very nice, and if I were staying longer I would have certainly taken advantage of these facilities.

Singapore is lovely and clean and we found to be a safe place to visit with plenty to see and do.

I would definetly stay at this hotel again when I am next in Singapore, and would not hesitate to recommend it to others.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Littlefrog13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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cruiser8211
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 February 2010

After travelling for nearly 5 years, this is the first time I have been compelled to write a review after staying at a hotel.

I was upgraded from a Club room to an Ocean Suite room which had the most stunning view over the harbour basin. The room and bathroom were well appointed and service throughout the stay was perfection

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cruiser8211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2010

I stayed during a London to Sydney stopover. It was great. The room was great, the food was first class (the buffet had terrific Indian and East Asian food).What really stood out is the quality of the overall service. It is clear that this hotel employs only the best staff.

A great way to break a long trip between Europe and Australia/New Zealand!

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank DeGavrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 January 2010

My husband and I have stayed at MO properties in Hong Kong and Hawaii, and choosing to stay at the property in Singapore for one week was a no brainer. We were definitely not disappointed. Our trip was divided between business and family visits/leisure, and the hotel acocmmodated both aspects of our visit beautifully. The staff was friendly, polite, deferential - the Axis Lounge staff greeted us by name after our 2nd visit, and remembered our "regular" nightcap order. When they were unable to get us a table for dim sum in their chinese restaurant, they managed to get us an immediate reservation at a very well renowned restaurant that had already told us they were booked. The few times we were able to spend an hour or 2 at the pool we were delighted with the pool staff and the amenities offered - iced water, iced fruit, international newspapers and magazines. The MO in S'pore became our home away from home and I will definitely be staying there on our next trip - they made us feel like rock stars.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Princessdreaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamble, United Kingdom
Level 6 Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 January 2010

My wife and I stayed for 2 nights at the Mandarin Oriental in early January having booked with C-Trip and it was the best value short stay that we have ever had, we only paid £205 and it was worth twice that.
We had a Seaview room in which was the most comfortable bed I have ever slept in and it had a great view of the Singapore Flyer and the new complex that is being built.
I would love to know how the guys at the foyer of the hotel managed to know my name every time I met them.
I think the way to judge a good hotel is that if everyone who is staying regardless of how much they pay is treated the same and this hotel does this superbly.
Lastly I wish I could have the breakfast every day as it was exeptional.
Thankyou to all
Paul and Leita

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pdjlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 26 January 2010

We stayed 3 nights at the Mandarin Oriental in mid January as a stop over on our way home. We arrived from a long flight very early in the morning and were able to check in straight away. We were also upgraded to a Mandarin room. The rooms are a good size, with plasma tvs and very comfortable beds. There is a well equipped desk with a good lighting for the business traveller. The bathroom is large and has lovely ginger and lemon toiletries.

From beginning to end the service level was faultless. Every member of staff greets you and is very pleasant. English language skills were perfect and as a result our needs were effectively dealt with. This is not always the case in hotels in Singapore.

We had buffet breakfast at Melt and did not experience any of the concerns noted regarding queues. However, we did eat towards the end of the breakfast session and it was very busy. Service staff were attentive and removed plates promptly. There is a very extensive range of options for buffet breakfast including egg station, asian selections such as noodles, dumplings and congee, indian food, pancakes and waffles cooked to order, a wide range of yoghurts and fruit and fresh juice bar with smoothies. Beverages on offer extended to lattes and expressos which was much better than the standard percolated coffee. Breakfast is a little expensive so a breakfast inclusive rate would be preferrable.

The hotel is connected to Marina Square shopping centre which links to Suntec and Raffles City which offers plenty of shops, restaurants and other facilities. Turn right at the front entrance and a flight of stairs leads you into the shopping centre. When in Singapore we normally stay close to an MRT station. While it is about a 10 minute walk to the MRT through Marina Square and Raffles City shopping centres it is all airconditioned and we had no problems getting around. Taxis were readily available and are cheap.

The pool area is nice with good views. The pool is not large but functional with 1 metre depth to one side and 2m to the other. Pool staff were prompt with seating and towels and brought chilled bottled water and face towels. There is a well equipped change room with lockers, showers, hair dryers and toiletries. If you have a late check out you can store luggage and use the pool and change room facilities to freshen up before your flight.

One suggestion would be free internet or a terminal to check in for flights.

A very enjoyable stay! We would definately stay at the MO again!

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jenny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndhraPradesh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2010

Its very great staying in this hote.Its amazing and the services of this hotel are excellent and the food is also very delicious especially sea food

  • Liked — its accomodation
  • Disliked — travelling
  • Stayed January 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank pranikonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Singapore

Property: Mandarin Oriental, Singapore
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#7 Business Hotel in Singapore
#10 Family Hotel in Singapore
#14 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
Official Description (provided by the hotel):
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for six consecutive years (2012 to 2017). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay. ... more   less 
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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