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Goodwood Park Hotel
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Reviews (1,815)
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All reviewshigh teapoolside suitesmaller poolorchard roadcoffee loungegordon grillmayfair poolmain poolmin jiangidil reubensplit levelhistorical hotelcolonial charmmain buildingfar east plazajunior suitechinese restaurant
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954 - 959 of 1,815 reviews
Reviewed 6 November 2013 via mobile

Stayed for three nights. Beautiful poolside suite. All staff were extremely helpful. We had stayed regularly in 1970s and the standard was even better than remembered. Breakfast was very good as were other meals in restaurants The Singapore Sling is to be recommended. Shopping in Orchard Rd just around the corner. The attractions near the harbour are a taxi drive away In a place where practically everything is really modern this is an oasis where a traditional hotel has all the necessary modern trimmings. Highly recommended

  • Stayed: September 2013
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Thank Rayrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013

The Goodwood park hotel is a lovely colonial hotel just off the heart of Orchard road.

Location - Fantastic location!! Approximately 400 m away from ION on Orchard. Easy walking distance to all shops and restaurants on Orchard.

Room - We booked a 'refurbished' room. Upon entry into our room, my husband and I were instantly disappointed. The room was still outdated and rather small. Although we were upgraded to a 'pool side room', we only used this access once. The room was extremely clean, so we can not fault house keeping. I contemplated checking into the Hilton next door, but decided that I would just have to spend more time out shopping to compensate for the tiny room.

Front of house staff were good - although always appeared rushed and flustered.

I acknowledge that I have whinged about the room, but all in all, the Goodwood Park Hotel was in a great location and was reasonably priced.

  • Stayed: October 2013, travelled as a couple
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1  Thank roxcochrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 12 November 2013

Dear roxcochrane,

Thank you for staying with the Goodwood Park Hotel.

We are glad that you enjoyed the hotel’s convenient location but regret to hear that our poolside room had fallen short of your expectations. The poolside room is a very popular choice with our guests who enjoy being close to the pool as it allows a direct access to our Mayfair pool. We have however taken note of your feedback and will certainly review with the hotel team and where possible, improvements to be made to further upgrade our product and services to better serve all our guest’s different expectations and needs.

Once again, thank you for taking your time to share with us your experience with us. We hope that you will choose to stay with us again and we look forward to welcoming you back to the Goodwood Park Hotel.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

The hotel could not be better located and our room was spacious and well-appointed, with an extremely comfortable bed. The view of flat roofs and a tiny corner of the main pool could have been better. The staff at reception were unfailingly helpful and friendly, but the housekeeping staff sometimes failed to remove dirty cups and saucers from the tea/coffee tray. There were several weddings and corporate functions, which made it feel a little less personal. Overall, though, a very good stay and we would certainly return.

  • Stayed: October 2013, travelled with friends
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Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 12 November 2013

Dear Alison M,

It is a pleasure to have you and your friends as our guests.

I am pleased to hear that your stay was a pleasant experience and that we would have the opportunity to welcome you back again in future. However, please allow me to apologise on behalf for the lapse in service from the Housekeeping team. Please be assured that this will be highlighted to the Executive Housekeeper and the team members will be re-train and reminded to ensure prompt and attentive service is provided.

Thank you for taking time to write this review. Should you need assistance with your next stay, please do not hesitate to contact the reservation team at +65 6730 1811 or email to rmresv@goodwoodparkhotel.com.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Very nice rooms with plenty of space and all amenities.
Very good service by staff.
Great pool area.
Is spot for many weddings and Sunday tea encounters: not really cool but more establishment.
Breakfast someway always the same but good quality.
Location is perfect: close to Orchard Road and subway: 4 min to go.
Several upscale restaurant at place.

Stayed: October 2013, travelled solo
Thank Stefan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Stayed here recently. Staff friendly. Bed very comfortable. Room was old and unfortunately smelt very old which was off putting. Stains on carpet. I think that the room we stayed in badly needs to be refurbished as it is looking old and very tired. I like the location and the two swimming pools but would be hesitant to stay there again unless they could guarantee me much nicer accommodation.

  • Stayed: October 2013, travelled as a couple
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1  Thank aussieleeann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 29 October 2013

Dear aussieleeann,

Thank you for sharing your experience with us.

It is great to know that our team’s friendly service, facilities and convenient location has created another memorable experience for you. On your comments on the condition of the room you were in, I am very concerned to hear this as is not our standards at all. I will be looking into this with our Executive Housekeeper and immediate improvements will be made to provide a pleasant and comfortable environment for our guests. I am also pleased to share with you that we have completed a refurbishment programme of our Mayfair Wing in June this year and will continue to progressively upgrade our rooms and facilities throughout the hotel to ensure that they are kept updated and refreshed.

Once again, thank you for taking time to write this review. If we can be of any assistance for your future stay, please do not hesitate to contact the reservation team at rmresv@goodwoodparkhotel.com and I do hope that there will be another opportunity to welcome you back.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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