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“Good hotel and an exellent location”

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Goodwood Park Hotel
Ranked #40 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 12 December 2013

We stayed there again one night coming from Bali on our way to Europe.
The hotel is just perfectly located. Quiet place and just two minutes walk from Orchard Road.
The service is very good and friendly. A good breafast and especially the Italian restaurant has become our favourite. The pools gives a possibility to relax even though you are in the middle of the city. The rooms are very well furnished. You do not always get the room you thought you booked but as this is more a "passing by" travellers choice rather than a holiday resort for a week or two it is understandable and one can live with it.
We have been there several times during the last 10-15 years and always go back.

Room Tip: Room with pool view.
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  • Stayed: December 2013, travelled as a couple
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Thank Peder21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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845 - 851 of 1,706 reviews

Reviewed 12 December 2013

Old world charm combined with all the latest amenities. The two pools were very inviting. The smaller one almost felt like a private pool. The reception team has been extremely friendly and helpful. For us there was nothing to criticize.

  • Stayed: November 2013, travelled with family
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Thank Wama10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013 via mobile

Location is excellent, as it is less than 5 mins walk before you're on Orchard Road, and the intersection of Orchard and Scotts is where Ion, Wisma Atria and Takashimaya are located, which are in my opinion the best shopping locations.

The hotel itself has wonderful rooms, with excellent beds/pillows. Very comfortable. Great pool area and plenty of very good restaurants and food options within the hotel complex.

Only thing I would suggest they upgrade are their showers, that are quite outdated now with curtains and all.

Stayed: December 2013, travelled with family
1  Thank Nick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 11 December 2013

Dear Nick T,

It is our pleasure to have you and your family as our guests.

I am delighted to hear that your stay had been a pleasant experience and you have enjoyed the hotel’s convenient location to major shopping malls.

We have taken note of your comments on the bathroom. We will review with the team and implement changes where possible. I am pleased to say that at Goodwood Park Hotel, we are consistently reviewing our offers and products with a focus on enhancing the guest’s experience.

Once again, thank you for taking time to share with us your experience and we look forward to welcome you back soon. If we can be of any assistance for your next stay, please do not hesitate to contact our team at +65 6730 1811 or email to rmresv@goodwoodparkhotel.com.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

The Good
- Service was friendly and quick, genuinely helpful front desk/concierge
- Next door to a mall with good selection of food if you're on a budget
- Fast and reliable internet connection
- Not too crowded with noisy tourists (like some hotels in Orchard road)
- Classy hotel vibe, with unique architecture.

The Bad
- Small elevator...it is an old, old property. Well maintained, but if you're claustrophobic it might be an issue.

The Ugly
- Nothing really.

Conclusion
Would stay here again

  • Stayed: September 2013, travelled as a couple
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Thank Yasa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 11 December 2013

Dear The BalineseTraveller,

Thank you very much for taking time to share with us your feedback.

It’s great to know that the convenient location and our team’s impeccable service has created a memorable experience for you. However, we do acknowledge that some of our guests elevators are unique as compared to other modern and new hotels. Please be assured that we will look into other options to improve our facilities whenever opportunities arise.

We trust that there will be an opportunity of welcoming you back which we certainly look forward to. Should you need assistance for your next stay, please do not hesitate to contact our reservation team at +65 6730 1811 or email us at rmresv@goodwoodparkhotel.com.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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Reviewed 8 December 2013

Really good top quality hotel. A bit pricey but, as they say, you get what you pay for! Had a big room with a balcony overlooking a secluded garden and stayed for thirteen nights.
There was a hot water problem for a couple of days but the hotel management gave us free breakfast for two days by way of compensation, so we were happy about this.
The WiFi limit is only 1MB (as other reviewers have mentioned) but I'm sure I downloaded much more than this and never got charged any extra!

  • Stayed: November 2013, travelled as a couple
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Thank 187514John_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 11 December 2013

Hi 187514John_S,

Thank you for choosing the Goodwood Park Hotel as your choice of accommodation in Singapore.

I am pleased to hear that your stay with us was overall a pleasant experience. We do however apologise for the inconvenience caused due to the hot water and I am glad that my team was able to address the matter to your satisfaction.

It had been our pleasure to have you and your partner as our guests and we look forward to welcome you back soon.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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Reviewed 5 December 2013

The hotel is value for money and conveniently located with large rooms and good bathrooms. But that's it more or less. Nothing fancy or specifically elegant. Old world charm, and correct service. On the positive side they compensated me for a hot water outage of 6 hours with 3 free breakfasts. They kindly charged my phone, room service was always good. On the other hand they do not attend their pool well, with towels not available and the armchairs in the mud. If you want to stay longer than 02.00pm they ll charge you even if they have rooms available. Seems to be standard in Singapore.
So if you want to be in downtown, get a piece of history, not pay too much and not expect super-high standards this place is good. Even can smoke nicely outdoors near the pool.

  • Stayed: November 2013, travelled with family
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Thank GinaReyesGonzales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 9 December 2013

Dear Gina ReyesGonzales,

Thank you for choosing us as your preferred accommodation in Singapore.

I am pleased that you discovered the charm of our heritage hotel. However we do apologise for the discomfort and inconvenience pertaining to the hot water. I am glad that our team was able to address the matter to your satisfaction. Your feedback on the poolside is well noted and please be assured it will be highlighted to our Executive Housekeeper.

With reference to the hotel check out time which is at 12 noon, we would have assisted if not for the full room situation.

Once again, it has been our pleasure to have you as our guest and we hope that you will still return to the Goodwood Park Hotel on your next trip to Singapore.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

When we made the reservation, we thought, based on the photos and descriptions, that we were going to be staying at an older, historic hotel in the midst of all the chaos on Orchard Road. Upon arrival, the first thing you see is the historic façade and the hotel grounds which are lovely and surrounded by trees, lawn and gardens so it is removed from the busy Orchard Road corridor, a couple of blocks away. We drove up and flew right past the historic looking façade that is in the brochures and pulled up to a modern glass entry to reception. Nice, but not what we expected!

We had requested a king in the reservation but reception indicated that they did not have any....it was 1pm and after checkout so we were a bit surprised. We had also made the reservation 8 months prior to arriving. They offered us two beds and thinking it would be 2 queens or fullsize beds, we accepted the offer. We got to the room and it was two twins! So, back to reception and 20 minutes later we had a king. The room was very small but did have a little balcony that overlooked the pool. It had a small refrigerator but it didn't work. We had maintenance up twice and they could not get it to work.

Overall, it was a comfortable room and the bath was well appointed but nothing special for close to $200 per night.

We chose not to eat breakfast at the hotel and wandered down the street. We usually don't eat at the hotels and prefer to check out the local eateries. The breakfast buffet was $35 per person which seems a bit steep for eggs, bacon and toast! There are ample restaurants within a 10 minute walk as well as the ION Mall on the corner of Scotts Rd. and Orchard. The selection is overwhelming!

We did not really use any of the services offered at the hotel so I can't comment on them. The pools seemed to be very nice and well attended to and the WIFI in the rooms worked well. There was little on the TV to watch expect for your typical CNN International.

  • Stayed: November 2013, travelled as a couple
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1  Thank GoneTropo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda W, General Manager at Goodwood Park Hotel, responded to this reviewResponded 25 November 2013

Dear gonetropo,

Thank you for selecting the Goodwood Park Hotel as your preferred choice of accommodation in Singapore.

I am pleased to hear that you did enjoy the hotel’s convenient location and the comfort in our rooms. However it is concerning to hear about your check in experience and we do apologise that your expectations were not met. Please be assured that we do try our very best to meet all guest’s request whenever room availability permits and I have personally briefed our Front Office team to take note of this. I have also shared your comments with the Chief Engineer to look into the refrigerator and to ensure that they should all be in working condition.

With regards to the variety of TV channels, we do provide a selection of complimentary cable TV channels with free entertainment and movies besides the local TV channels and pay for movie channels as options for our guests to choose from. We do appreciate your feedback and we will review them to implement necessary improvements where possible.

Once again, thank you for staying with us and hope that we may have the pleasure of having you as our guest again on your next visit to Singapore. If we can be of any assistance for your next stay, please do not hesitate to contact our team at +65 6730 1811 or email to rmresv@goodwoodparkhotel.com.

Best Regards,
Linda Wee
General Manager of Goodwood Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Goodwood Park Hotel

Address: 22 Scotts Road Goodwood Park Hotel, Singapore 228221, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#21 Family Hotel in Singapore
#22 Spa Hotel in Singapore
#26 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range: £137 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Goodwood Park Hotel 4.5*
Number of rooms: 233
Official Description (provided by the hotel):
Goodwood Park Hotel is set amidst on a luxurious 6-hectare landscaped garden within Singapore’s famed shopping belt in Orchard Road. A quiet retreat for guests with the hustle and bustle of the city at its doorstep. It is conveniently located 5-10 mins walk to Orchard MRT Station and upmarket shopping malls such as DFS Galleria, Paragon, Ngee Ann City and ION Orchard; 15 mins drive to Central Business District. A 10-15 minutes drive to the Central Business District and numerous nightlife options at Clarke Quay and Boat Quay, making it an ideal choice for both leisure and business travellers visiting Singapore. Guestrooms and suites at Goodwood Park Hotel feature contemporary amenities with pool or garden views, with some providing direct pool access to one of its two outdoor swimming pools and complimentary internet access for all in-house guests. The hotel’s facilities consist of two outdoor swimming pools, a well-quipped fitness centre, beauty and spa services, five renowned restaurants, a bar, a deli and a range of banqueting and meeting venues to cater to every need and occasion. ... more   less 
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Also Known As:
Goodwood Park Singapore
Hotel Goodwood Park
Goodwood Park Hotel Singapore

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