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“Conference in Singapore”

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Swissotel The Stamford Singapore
Ranked #67 of 308 Hotels in Singapore
Certificate of Excellence
Brisbane
Level Contributor
161 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Conference in Singapore”
Reviewed 6 June 2014

I stayed here for three nights and really could not fault the hotel with the exception of perhaps the cost of Breakfast. The rooms are comfortable and adequately furnished. I did not ever work out how to operate the coffee machine though prefer to have coffee in a cafe anyway. The gym was well equipped and was accessible via a walk to the adjoining hotel if before 7am. Could readily negotiate the MRT to travel reasonably to the convention centre at Marina Sands.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank aquarianmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear aquarianmark,

Thank you for your kind review! It’s nice to hear that you found our rooms comfortable and our location conveniently accessible. With regards to our breakfast pricing, rest assured that we will take your feedback into consideration during our regular price review. Separately, please feel free to give any of our colleagues a call should you require assistance with the use of our coffee machine during your next visit, and they will be most happy to assist! Thank you once again for staying with us, and I hope to have the pleasure of welcoming you back again!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,587)
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Mumbai
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 June 2014

Excellent location. We had the best ever stay yet. The hotel is favorably located. City hall MRT station is a minute walk from the hotel. Raffels City Mall is right below the hotel. Starbucks, McDonald is right next to the hotel lobby entry.
Most places of tourist interest are walkable (20 Minutes) or around 5 to 10 minutes drive.
I must mention that I had very good sleep at this hotel.

They were courteous to give us access to the guest lounge until they prepared our room for an early check-in.
The room was pretty spacious, had a good view of the city.

My wife and I had this week together after almost 11 years of marriage and I can say the stay at this hotel & the city was memorable.
We stayed between 18/May/2014 and 24/May/2014. Room 0851 (8th floor)

Room Tip: Ask for a room with a view of the Marina Bay Sands, Esplanade Mall etc. Choose the view if you are g...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NikhilBorle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear NikhilBorle,

Thank you for your lovely review, it certainly was a joy to read! Glad that you enjoyed your stay experience with us, and it was our pleasure to ensure that your stay was well taken care of. Thank you for choosing Swissotel The Stamford, and we hope to welcome you back for another unforgettable experience!

Warm regards,
Jeff Ross
Hotel Manager
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Hong Kong, China
2 reviews
Reviewed 6 June 2014

We have been to Singapore many times and have stayed in quite a number of hotels before. However, since the first time we tried out Swissotel the Stamford a few years back, we made frequent returns to stay there. The location is very convenient sitting right on top of the MRT with a shopping centre right next to it. The rooms are comfortable and rather spacious. We enjoyed the great view out on the balcony... in fact, we have experienced watching fireworks on 2 occasions which were spectacular! Our recent stay did not disappoint us and we would definitely stay there again on our next visit!
We find the price quite reasonable, however, the hotel is getting a little aged although it is quite well maintained. Would love to see it being upgraded or renovated : )

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear Tina,

It is always such a delight to hear from returning guests such as yourself who have stayed with us time and again and I sincerely thank you for choosing to stay with us on your visits to Singapore over the past few years! As a valued loyalty member, I would also like to take this opportunity to share with you that we do have refurbishment plans in the pipeline and most definitely hope to present to you brand new facilities on your next visit. Do keep us in mind the next time you return to Singapore!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utrecht, The Netherlands
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 June 2014

Spent numerous night at Swissotel in Kolkata, India, where the staff really cares about you. But this time, the business trip took me to Singapore and I stayed at the Swissotel The Stamford. A huge difference, not only in size, but also in staff. It is not that they do not try to make you comfortable, but they do not care about you. For example, I had to stay a few hours over and had to leave the room for check out. But there is a hospitality room, so you can stay there. However that was redecorated, only few of the staff knew. Ooh, just sit around the pool then... (What do I care?). Location is excellent, right in the heart of the city. Breakfast was great, room was tidy and quiet. The view is great. But the staff should be more attentive and care taking.

  • Stayed May 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Harry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear Harry P,

Thank you so much for choosing to stay with us at Swissotel The Stamford during your business trip.

I'm happy to hear that you enjoyed our breakfast offerings and our tidy rooms during your stay with us. Convenience is a major deciding factor for a lot of our guests, and I'm glad to learn that you found our location convenient.

Separately, I would like to share that your feedback is greatly appreciated, and I will most definitely be working closely with my team to ensure that more attention is paid to the needs of our guests. We do place utmost importance on the needs of our guests, and will strive to improve on this area which we may have fallen short in.

I seek your kind pardon in this and sincerely hope to welcome you back to Swissotel The Stamford once again in the near future.

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 June 2014

An outdated review here..
It was my idea to spend a night at this lovely hotel and count down to my birthday..... 2 years ago , in December 2012. I booked a harbour view room at this hotel. I could still remember how relaxing it is, to sit by the balcony, sip a cup of tea and watch the sun set and the harbour get all lighted up!

The room's a clean and neat though the furniture and fittings may be a little dated.
Our breakfast was in a coffee shop theme cafe and the variety was satisfactory.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank JSG82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear JSG82,

Thank you for your kind review! Indeed, sitting by the balcony and watching the sunset from your guestroom has got to be one of the most relaxing things to do in the bustling city, and am happy to hear that you enjoyed your stay! With regards to the room facilities, I’m happy to share that we have upcoming refurbishment plans, and will be sure to share your feedback with the relevant teams during our project review. Thus, do keep us in mind if you have future plans to visit Singapore and stay to experience our newly refurbished guestrooms then.

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 June 2014

Our stay at the Swissotel The Stamford was great. The location was perfect, accessible to all parts of the city. The MRT (subway) Station is below the shopping mall adjoining the hotel. Starbucks, McDonalds, etc, all at your fingertips. Unfortunately NO FREE WIFI, maybe soon...

Room Tip: Request for a room facing the Business District of the city, magnificent views...
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  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank mmdarsot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear mmdarsot,

Thank you for sharing your stay experience with us! I’m glad that you enjoyed our convenient location, and I hope you managed to visit the different attractions around the area. When you choose to stay with us in future, do sign up as a member of Swissotel Circle, and you’ll get to enjoy complimentary Internet access, alongside a host of many other benefits! With that, I hope to welcome you back again!

Warm regards,
Jeff Ross
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle Nsw
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 June 2014

PPerfect position close to mrt raffles plaza marina square and suntec shopping centres walking distance excellent staff and room facilities excellent Restaurants were also excellent overall great choice of hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank arnolddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Hotel Manager at Swissotel The Stamford Singapore, responded to this review, 24 June 2014
Dear arnolddi,

Thank you for sharing your positive experience with us! I look forward to welcoming you back to Swissotel The Stamford again!

Warm regards,
Jeff Ross
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel The Stamford Singapore

Property: Swissotel The Stamford Singapore
Address: 2 Stamford Road, Singapore 178882, Singapore (Formerly Swissotel The Stamford)
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#33 Romantic Hotel in Singapore
#38 Business Hotel in Singapore
#61 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Swissotel The Stamford Singapore 5*
Number of rooms: 1261
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a deluxe hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotel, Swissôtel The Stamford offers a luxurious range of 1,261 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of 16 restaurants and bars including the Equinox Complex, Singapore's most exciting dining and entertainment complex. The hotel also houses the 70,000 sq. ft. Raffles City Convention Center which comprises 27 meeting venues with technologically advanced business facilities and services. ... more   less 
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Also Known As:
Swissotel The Stamford Hotel Singapore
Swissotel Stamford Singapore
Swissotel Singapore
Swissotel The Stamford Singapore

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