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Swissotel The Stamford Singapore
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Reviews (8,395)
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3,742
3,104
1,026
333
190
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3,742
3,104
1,026
333
190
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3,747 - 3,752 of 8,395 reviews
Reviewed 15 July 2014

Highly recommend Swissotel Stamford. Terrific staff & facilities. Great food and drinks. Close to public transport and many other places. We have stayed there twice in the last year and would stay there again.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this reviewResponded 17 July 2014

Dear William S,

It is always such a delight to hear from returning guests such as yourself who have stayed with us again! I am glad that we were able to look after your every need during your stay, it was our pleasure. We certainly look forward to welcoming you back and make sure that your next visit is another amazing experience.


Warm regards,

Katya Herting
Executive Assistant Manager, Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Highly recommended hotel. Good location with excellent service from the staff. Totally worth the money. My whole family (aged 2-70) enjoyed the whole stay so much that we will definitely be back some day. Room is very clean and the facilities were good.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Michy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this reviewResponded 17 July 2014

Dear Michy C,

Thank you for sharing your compliments of your recent stay, it certainly made our day! I feel heartened to know that your family and yourself had an enjoyable stay experience, and sincerely thank you for your recommendation. Take care and we look forward to welcoming you again!

Warm regards,

Katya Herting
Executive Assistant Manager, Rooms

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Reviewed 14 July 2014

Great value for family of 4 with 2 teenagers. Fantastic view of the Marine Bay Sands and CBD from 52nd floor. Hotel sits atop train station and is centrally located. Conceirge and porter service were helpful. Check-in & out was quick. We were given 2 double beds. We're average sized people so beds were OK but not too comfortable especially after a long day of sightseeing. Could do better with bedding configuration. Overall great place to stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Phyllis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this reviewResponded 17 July 2014

Dear Phyllis H,

Thank you for the positive review, it certainly made our day! I was happy to hear that you were impressed with our friendly colleagues, and that you enjoyed the stunning views of the Marina bay from the comfort of your room as well as our convenient location. Take care and I hope to welcome you back again!

Warm regards,

Katya Herting
Executive Assistant Manager, Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Our stay in this hotel was not more than average. Comparing it with other 5-star hotels it was disappointing. The hotels and the rooms (at least the one we had) needs a general renovation. The view and the location are good though. Definitely not worth 5-star was the pool-area as well as the breakfast. Even though staff is overall friendly, the breakfast staff seemed to be stressed or somehow in a hurry..

Room Tip: Book a room in the higher floors and ask for a renovated room - if that exists.
  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this reviewResponded 17 July 2014

Dear Simon B,

Thank you for sharing your compliments on the friendly service and the good view and location. I am pleased to share that we do have upcoming refurbishment plans for our guestrooms and facilities. We look forward to welcoming you back!


Warm regards,

Katya Herting
Executive Assistant Manager, Rooms

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Reviewed 14 July 2014

A highly recommended hotel if you want a great harbour view. Everything is okay except for the wifi connection, we had to pay 30 dollars per day for a wifi. Checking in took a while because there were too many guests, otherwise, services were good. Hotel is adjacent to the Ruffles shopping mall so basically you have access for everything. Easy access to mrt because hotel is on top of the city hall mrt station, good restaurants around the area, shopping.. We had a great stay.

Room Tip: Highly recommend rooms with harbour view
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Sherryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford Singapore, responded to this reviewResponded 17 July 2014

Dear Sherryl R,

Thank you for your review and recommendation! Happy to hear that you had a pleasant stay and enjoyed our service and convenient location. Regarding the Wi-Fi issue, you might like to know that all Swissôtel Circle members are given complimentary internet access as one of the host of benefits. This loyalty programme also allows our guests to enjoy a host of other attractive benefits. We can’t wait to have you back with us again!


Warm regards,

Katya Herting
Executive Assistant Manager, Rooms

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