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“Good Location”

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Swissotel Merchant Court Singapore
Ranked #38 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 18 July 2014

Swissotel Merchant Court sits at a very good location at Clark Quay along
Singapore river.

MRT station just 5 minute walk and have great atmosphere almost every night
along the riverfront.

I had my morning exercise at 5:00 am and still quite a number of Happy people hanged around nearby. I feel safe to walk along till Fullerton
and this is one of the reason I pick Swissotel.

The swimming pool is nice.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank khingkwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 31 July 2014

Dear khingkwl,

Thank you for choosing Swissôtel Merchant Court during your recent business trip in Singapore. I am delighted to note that you enjoyed our hotel’s location as well as the convenience of having a great morning exercise along the iconic Singapore River. My team and I look forward to welcoming you back again soon.

Warm regards,
Rainer Tenius

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2,166 - 2,172 of 4,965 reviews

Reviewed 18 July 2014

We stayed at this hotel for three nights in June.An excellent location.The staff were very friendly and helpful.Spacious rooms,very clean,beds very comfortable,had a great nights sleep.Food was very good,breakfast was exceptional because of the of the variety of the food.We will be going back to this hotel when visiting Singapore again.

Room Tip: rooms on the south side are quieter
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank yarmouth2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 31 July 2014

Dear yarmouth2,

Thank you for the kind review on your stay with us at Swissôtel Merchant Court. I am pleased to hear that you and your partner had a delightful stay with us. My team and I are honoured to note of your support and we look forward to welcoming you again in the near future when you visit Singapore.

Warm regards,
Rainer Tenius
General Manager

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Reviewed 18 July 2014

I stayed at this hotel for a week in July 2014. Its location is fantastic being less than 1-min walking to the Clark Quay MRT station. It has a wonderful pool and 24-hour gym. Everything you need for a business trip or holidays in Singapore.

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank sfei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 31 July 2014

Dear sfei,

Thank you for your kind compliments. I am pleased to note that you and your friends had a pleasant stay with us. My team and I are warmed by your commendations and we look forward to welcoming you again soon.

Warm regards,
Rainer Tenius
General Manager

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Reviewed 18 July 2014

We stayed 5 nights at this very well-located hotel. Room was large and serviced daily; the bed was comfortable. There is an equipped gym and a pleasant pool area. The breakfast offering is varied and plentiful. Staff are very pleasant and very friendly. The lady at the Concierge desk was better than a tourist Guide. You can walk to the Clarke Quay underground in about 5 minutes so there is easy rail connection to the whole city. Above the station is Clarke Quay Central, a multi-storied building with plenty of eating places from budget up. The hotels central location means that you can return between day excursions, and pick up a cheap meal/coffee/ sandwich on the way.There are also numerous eating places on either side of the river within walking distance for the major meal of your day. Night time on the Quay is magic.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank johncarroll105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 30 July 2014

Dear johncarroll105,

Thank you for your kind review. I am pleased to learn that you and your partner enjoyed the comfort of our rooms, Food & Beverage offerings, the convenience of our location as well as our Swiss Hospitality especially the generous compliments you have of our team members at the Concierge is truly heartening to hear. Once again, thank you for your praises and my team and I look forward to seeing you again soon.

Warm regards,
Rainer Tenius
General Manager

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Reviewed 17 July 2014

We found every thing that we wanted in a hotel, friendless, courtesy, service, and a friendly smile ALL times. Meals and services were fantastic. The staff at the blue potato were ALWAYS magnificent? ONLY one criticism, we were disappointed that the spa was not hot, would it have been a safety factor because of the kids?, if so we understand.


  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 23 July 2014

Dear Barbara M,

Thank you for your kind compliments. I am truly delighted to hear of the many praises you have for our hotel. Your kind words are much appreciated and will definitely motivate us to work even harder towards maintaining the highest standards of excellence and we look forward to welcoming you back again soon.

Warm regards,
Rainer Tenius
General Manager

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Reviewed 16 July 2014

Stayed at this hotel for 5 nights on a holiday to Singapore. The staff were very friendly and helpful and the rooms were well sized. The bathroom was and whilst slightly old, was very clean. We had the buffet breakfast, which was excellent with a good variety of food. The hotel is well located near Clarke Quay and we had a nice view of the quay. We really enjoyed the pool area. Overall, a lovely stay.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Tash28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 23 July 2014

Dear Tash28,

Thank you for your kind review. I am pleased to learn that you and your family had a great time during your stay with us and especially liked our pool area. My team and I look forward to welcoming you and your family back again in the not too distant future.

Warm regards,
Rainer Tenius
General Manager

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Reviewed 15 July 2014

Recommend staying in an executive club room whcih gives you access to the lounge. Great breakfast buffet, free tea/coffee and non alcoholic drinks all day as well as canapes and alcoholic drinks unlimited for free every evening! Suggest you use the canapes as dinner as they are really filling!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this reviewResponded 23 July 2014

Dear M S,

Thank you for your kind review. I am pleased to hear of the compliments you have for our Swiss hospitality and our Executive Club offerings. Once again, thank you for your kind words of compliments and I look forward to welcoming you again in the not too distant future.

Warm regards,
Rainer Tenius
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Price Range: £126 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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