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“a delightful oasis”

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Swissotel Merchant Court Singapore
Ranked #37 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 18 July 2009

We recently had a family holiday in Singapore staying 5 nights at this hotel. It was a top location right next to the MRT and looking out onto the river. It was only one train stop to Chinatown and two stops to Harbourtown (departure point for Sentosa , one of the main attractions). It was a $5 taxi fare to the Singapore Flyer. Other places were very accessible on the MRT. The hotel itself was beautiful with more character than other comparable hotels and a lovely resort style pool set in lush gardens with a view over the river. We had breakfast included which was a great buffet. With 2 children aged 10 and 13 we felt very much at home immediately. We had 2 rooms (interconnecting). The beds were very comfortable. Everything was spotlessly clean and every staff member we saw was friendly, helpful and efficient. The Central shopping centre across the road had lots of cheap eating options (local foods and Western chains like Subway.) We would love to go back!

  • Stayed: July 2009, travelled with family
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1  Thank MargPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,636 - 3,642 of 4,799 reviews

Reviewed 13 July 2009

We spent 2 nights at Merchant Court as we made our way back from Australia on our honeymoon.

We loved it here, fantastic location and the hotel was great. You truly couldn't ask for a better situated hotel.

Our room overlooked Clarke Quay and the pool, and was huge. It had 3 beds, and the bathroom was bigger than some hotel rooms I have stayed in!

We were in the pool at 9pm one night and it was no issue, and we were able to overlook some revellers down on Clarke Quay!

We had breakfast each morning and the selection was vast, all lovely.

We ate in the buffet restaurant (Market Cafe) one night and that was not cheap, but great selection.

Would strongly recommend this place, no matter what purpose of visit!

  • Stayed: June 2009, travelled as a couple
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2  Thank CathP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2009

We had 8 nights at this hotel during May 2009. Our stay was broken after 4 nights when we visited Kuching for several days. On checking out after our first stay I was asked how I enjoyed our stay. I said I had expected a pool or river view, and he said he would see what he could do for our return.

On return we were given a pool view room which also looked out over Clarke Quay. We found both rooms to be comfortable and meet our requirements.

Location next to Clarke Quay, across the road from Central Shopping Centre and with the underground train station being less than 200 metres from the hotel was a bonus.

I felt the coffee lounge/ breakfast room was expensive especially for people who do not require the buffet. Starbucks and half a dozen similar outlets were within 100 metres of the hotel. We found Starbucks provided a great breakfast for approx Sg$5.

We obtained a good room rate by phoning the Reservations.

Stayed: May 2009, travelled as a couple
Thank Lacepede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2009

Location at Clarke Quay is perfect for a stopover. There's lots to do and see in this area immediately around the hotel, not to mention an MRT station and shopping mall adjacent. Good for kids and adults. Staff are friendly and efficient, going out of their way to help. Room was one of the nicest I've been in. I especially liked the Lavazza coffee machine. Good, free coffee on tap was exactly what I needed after two weeks of instant coffee in Thailand. I also liked the bathroom products, shape of the room layout, light system by the bed and - especially - the incredibly comfortable bed with a luxurious feather light doona and gorgeous pillow (which was lucky because I spent a lot of time awake due to drinking all the coffee...). The pool is fantastic, with a view overlooking the river and plenty of sun-loungers and towels. My only criticisms are that there were no kid's options on pay tv that I could find and noise from rowdy guests in the adjacent room (there was a locked door between us) came through. Also, I would avoid the bar and hotel cafe as prices of drinks and food is high. Lots of other river side bars to choose from. We had a late flight and the hotel gives the option of a shower prior to the flight with towels and toilettries supplied. Loved the decor and ambience of the hotel and facilities. Particularly liked the Clark Quay area and look forward to going back in future.

  • Stayed: July 2009, travelled with family
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1  Thank bayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2009

We had a short weekend getaway with the family. Service overall was warm and friendly. We loved the warm tones of the lobby decor. The room had a great view and really comfortable beds. Best for me was the Lavazza Coffee Machine - second best the high def flatscreen TV. My daughter loved the bathroom - which looked quite new. There was a small children's pool with a water slide. The pool was nice as it had a view of the river which we went back in the night to watch the performances at the Singapore River Festival wihtout the crowd - bonus for us. The hotel was right next to the subway station and a Mall and across to Boat Quay which was great for accessibility.

  • Stayed: June 2009, travelled with family
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2  Thank soj0urner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2009

We haven’t been back to the Merchant Court for sometime and were expecting a tired mid tier hotel. Instead we were pleasantly surprised to find that some things were refreshed. The bathroom fittings were new, the grouting was very clean, and the vanity area very well lit. The carpets outside the rooms looked new and well maintained. There is a 24hour convenience store that sells phonecards, drinks and snacks about a 5min walk away.
Very useful for stocking up for those late nite snacks. Parking is complimentary just remember to get the ticket from the front desk.

  • Stayed: June 2009, travelled as a couple
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Thank staycation79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2009

We enjoyed our stay at the Swissotel Merchant Court. We chose this hotel because of the "Kids Room" deal which guaranteed us adjoining rooms. The IKEA decorated kids rooms was perfect for our kids and made the trip a little extra special for them. Our daughter also really loved the pool, which was a highlight. After a day of walking around in the Singapore heat, it was a refreshing, luxurious way to unwind. We booked the cheapest level of room - the "classic" - and while the furnishings in our room were not luxurious and in fact there were some minor hiccups - light bulbs that needed to be replaced and a very stuck drawer - they were fixed quickly, and the rest of the hotel felt posh enough that we felt pampered. Staff were helpful and friendly, including setting us up with a late check out to work with our evening flight. Breakfast buffet (included in our room rate) was a good way to start the day. Great location for seeing the city. Lovely views of the river and Clarke Quay. Made for a great long weekend in Singapore.

  • Stayed: June 2009, travelled with family
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1  Thank travelerinva801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#37 Luxury Hotel in Singapore
#40 Business Hotel in Singapore
Price Range: £126 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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