We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Typical Business Hotel in Singapore”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Swissotel Merchant Court Singapore
Ranked #37 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 3 October 2010

The Swissotel Merchant Court is one of the many business hotels in Singapore. The hotel is located centrally and hence also very good for sightseeing. The rooms have everything what can be expected from such a hotel, but are nothing special. The roof pool is very nice there is a nice view over the river from it. The facilities of the hotel are according to the expectations for such a hotel as well as the employees. So, altogether a nice hotel, but nothing special for this city.

  • Stayed: August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank xyz1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (4,790)
There are newer reviews for Swissotel Merchant Court Singapore
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

3,495 - 3,501 of 4,790 reviews

Reviewed 2 October 2010

Hotel is located next to Clarks Quay and is well positioned to access all the main sights in town. Rooms are spacious and comfortable and the staff are attentive. Checkin was swift (which was especially appreciated after an overnight flight) and there is a swimming pool for relaxation. Food quality is good and breakfast ample.

Stayed: September 2010, travelled on business
2  Thank PQrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2010

When we arrived at the hotel after a 13 hour flight, at 7am to check our baggage before 2pm check-in, we were delighted to be offered a room immediately if we didnt mind having twin beds instead of a double. This allowed us to sleep for 4 or 5 hours after which time we could explore the area. The staff were amazingly friendly and helpful. The pool area is lovely and has a small waterslide, brilliant for adults who haven't quite grown up, like us. I don't think I would stay anywhere else in Singapore.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wineandcheesedayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2010

Booked this hotel online after reading many reviews. Was not disappointed. While it was expensive, it was worth it. Great location on the Singapore River(Clarke Quay) made access to the river, CBD, Chinatown easy. We sprung for the Club level room, which guaranteed a room on top floors, 10 to 12; and provided free breakfast buffet and happy hour on 11th floor. Breakfast and happy hour were a cut above the usual and the location provides a wonderful view of CBD, Financial District and Marina Bay Sands. We were provided a 10th floor room with good view. But I requested a higher room with same view and was put on waiting list. After a day we were moved to corner room on 12th(highest floor) with even better view. The service is so good, they seem to know intuitively what you want. Best ever. It was expensive, especially during Formula 1 week, but work it. Highly recommended.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank foerstner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2010

This is a large hotel which seems to have an equal mix of business use (business-like lobby with associated facilities, apparent regular conferences and training areas) and tourists (with the resort-like pool area), making it slightly confused. The best thing about the hotel is the location right on Clarke Quay, which is a colourful and bustling area in the evening to eat and drink. It is also easily walk-able to other parts of the city including the Colonial Area, Chinatown and the Esplanade area.

The standard room was quite basic and a little dated, but was clean enough. The corridor near the lift area was a little noisy at times. The pool is large, but there seems to be not quite enough room for sun-loungers around it, so they are crammed into a few rows on one side.

Breakfast was comprehensive, but also very busy and the staff seemed to have a difficult time keeping up to speed with it at times, and the quality of some of the items was not great.

I would recommend it for the value and great location, but do not come expecting more than 3 star quality.

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank thub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

It was my 3rd trip to Singapore but my 1st time to stay at the Swissotel Merchant Court. Overall I am satisfied with my stay at the hotel. However, there are some aspects of this hotel which hinders it from being a truly top class property.

The best thing about the hotel is its location. And the room which I requested for (river view) was nice. However, I was a bit disappointed with the service.

1. When I checked into the hotel, the front desk staff was cold, didn't smile and said No to every one of my requests. I had arrived at @1:30pm to check in and asked if there was a chance I could check in a bit earlier. She said "No" very curtly. She then asked if I wanted a double or king bed. I told her that I had requested for a king bed when I made the reservation months ago, and also just made a call that morning to confirm my reservation. So, her question came to me as a bit of a mindless one.

2. Even though I had booked my hotel room through an internet site, I don't understand and find it very petty that my room wasn't given complimentary water. Actually, the price I paid vi internet booking wasn't that cheap. The point I am making is that how come a hotel such as the Swissotel can't think of the bigger picture and just give the comp water? Isn't that a basic neccessity? It is that small things which really can make or break the impression of a hotel. It reflects that that hotel is really petty when it comes to these things. I made a complaint about this fact to the front desk and hope that the message is conveyed to the general manager.

So, all in all the hotel was fine. But if you are looking for first class, Swissotel still has a way to go. But if you want a simple, conveniently located hotel with basic service, then this is the place.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ireneseoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2010

This nice hotel is located directly on one of Singapore's coolest attractions: Clarke Quay. The hotel is very nice... in the 5 star zone, no doubt, but they know it. Singapore's an expensive town, but this property might be a little above the average cost of a comparable hotel. And really, When are these places gonna stop charging ridiculous fees for internet? So expensive that I choose against paying for it, it was cheaper for me to buy a local data plan for my iphone. Very convenient to shopping and transportation. The concierge staff was top-notch! If you must stay near Clarke Quay, this is your place!.... plan in advance, maybe you'll get a reasonable rate!

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Filmcraft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
The Quays
Park Regis Singapore
Park Regis Singapore
#56 of 316 in Singapore
3,600 reviews
The Quays
Novotel Singapore Clarke Quay
Show Prices
Show Prices
Show Prices
PARKROYAL on Pickering
#25 of 316 in Singapore
2,919 reviews
The Quays
Park Hotel Clarke Quay
Park Hotel Clarke Quay
#54 of 316 in Singapore
4,111 reviews
Fairmont Singapore
#20 of 316 in Singapore
6,045 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Merchant Court Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Luxury Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
Price Range: £128 - £331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Travel Republic (UK), Southall Travel, Expedia, Agoda, TripOnline SA, Hotels.com, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing