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“Swissotel Merchant Court - A Quaint Hotel Perfect For A Getaway”

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Swissotel Merchant Court Singapore
Ranked #35 of 315 Hotels in Singapore
Certificate of Excellence
Singapore
Level 5 Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Swissotel Merchant Court - A Quaint Hotel Perfect For A Getaway”
Reviewed 27 January 2011

Swissotel Merchant Court is a lovely quaint hotel just off the busy city center. It is within 5 minutes walking distance to Clarke Quay the center of Singapore's nightlife where throngs of both locals and expats alike gather over the weekends to dine or party the night away. Somehow staying in Swissotel Merchant Court makes me feel like I am away from the hustle of Singapore city life, a great place to stay overnight even as a Singaporean. The hotel room is styled in old Straits Chinese with British influence. Though the hotel has been around for a while and looks a little worn out around the edges, it is clean and excellently maintained. The hotel has a huge free form swimming pool with a cascading waterfall where you can enjoy a little massage on your shoulders standing under it. It also has a fairly large gym that is split into 3 levels, which I didn't explore until my last day. Indeed it is a great place to relax and is located just next to Clarke Quay MRT station which you can use to connect to the most of Singapore. The Swissotel Merchant Court is also located near a Japanese mall called Liang Court, where many Japanese expats like to dine and pick up their weekly groceries. If you are into cream puff pastries, be sure to check out Tampopo Deli.

I had two minor hiccups while staying in the hotel and the GM was very responsive to address. Firstly, the housekeeping kept coming to my room to check, which I didn't really understand why. I suppose most people would be out in the afternoon but I was staying in to rest that day so that became fairly annoying after it happened more than twice. Secondly, the keycard was not sensitive and I each time I spent minutes trying to access my room. All in all it was a lovely hotel stay and I would recommend it to anyone who needs a little of peace and rest amidst bustling Singapore city.

  • Stayed April 2010, travelled as a couple
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Helpful?
3 Thank thegaltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (702)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Gold coast australia
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 January 2011

Great location, an easy walk to many attractions including Chinatown, plus buses and subway across the road. Friendly hotel. Our room had a window you could open for fresh air -rare in hotels! Brekkie buffet has everything you could imagine. Good gym. Only fault was the air con was freezing in public areas. Don't miss Singapore zoo.

  • Stayed January 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MickandFee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 6 Contributor
116 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 24 January 2011

We really like this hotel - a great spot on Clarke Quay with dozens of restaurants and shops nearby or take the underground (nextdoor in the shopping centre) to the rest of Singapore. Rooms are comfortable and have all the necessary requirements. Staff were helpful and breakfast was excellent - a full range of choices, buffet style. We really enjoyed sitting out on the terrace having breakfast without air conditioning - it looks straight out onto the quay. The pool area was a quiet oasis with a waterfall and kids area.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jammoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PERTH
Level 6 Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 January 2011

We stayed at Merchant Court for 2 nights and came back after 3 nights from BINTAN ISLAND for another 3 nights. Check in was fast and effecient and throughout our stay all the staff were very friendly and amazingly helpfull with any questions we had.The Hotel breakfast was very good and a wide selection to choose from. Clarke Quay is so close, and the night life is wonderfull. The MRT ( underground subway train) is just a stones throw away from the hotel entrance, which got you all around Singapore for a minimum of cost and you get to see the local way of life. . We would recommend this hotel to anyone wanting to be comfortable and have a central point in Singapore.

  • Stayed January 2011, travelled as a couple
    • Value
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Helpful?
Thank kristofferson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiener Neustadt, Austria
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2011

We've stayed in singapore for 5 nights, partly for business. The service was very good. Although we arrived very early (way before check-in time), they provided us to shower and change in the spa area. The rooms were clean and spacious, the bed was comfy. The location is very good, the MRT-Station is next to the hotel. There also is a mall next to the hotel and of course the singapore river, with lots of nice restaurants. It was a very pleasant stay, we truly recommend this hotel!

  • Stayed August 2010, travelled as a couple
    • Value
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Helpful?
Thank muetzkugel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level 5 Contributor
63 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 January 2011

I booked a 3-day stay at the Swissotel Merchant Court as my usual, favorite was fully booked. It was a nice return after lodging there in 2001 on a short vacation.
The reception was a smooth process and I was upgraded to a higher type room, which included free internet connection. Nice.
The room was fine, with a nice view on the Clarke Quay Canal, a fine spot for dining and night life in Singapore.
I have a personal issue with hotels that provide heavy duvets in tropical locations and oblige me to have the air conditioning full blast in the night so not to sweat during the night. I asked to have some simple linens and slept like a baby without air conditioning.
The heavy curtains would not close completely leaving a gap; in the morning I woke up earlier than planned as the light was leaking just to my face. The following night I resorted to a little trick to close the gap.
The bathroom was rather small, but fine. As this was a corner room, the layout offered a toilet facing a wall. Odd, but nothing important.
Internet connection was pretty responsive allowing me to make phone calls with voice-over-ip service.
There is a nice swimming pool... bring your swimsuit.
Breakfast was fine. Choice was good, and satisfied my vegetarian preferences and my sweet tooth. Many girls were tending the tables and brought me coffee as frequently as I needed. The music was a bit too present, not loud but it was impossible to exclude it from the senses.
The hotel is very conveniently located close to the subway. Also taxis arrived often, although didn't test the availability during rush hours.
In conclusion, a good stay, a reasonable price (but I was influenced by the upgrade), a convenient location.

  • Stayed January 2011, travelled on business
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Helpful?
2 Thank Guggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2011

A great location walking distance to Chinatown etc. Convenient to the MRT, rooms are clean but somewhat dated, staff are friendly and helpful. Requested a non smoking room when we booked 6 months in advanced but only smoking rooms were avaiable on check in due to the hotel being full, quite dissapionting when travelling with a young child. Would stay again if the price was right.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dutchnpip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Merchant Court Singapore

Property: Swissotel Merchant Court Singapore
Address: 20 Merchant Road, Singapore 058281, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Official Description (provided by the hotel):
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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