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“Good location”
Review of Fairmont Singapore

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Fairmont Singapore
Ranked #17 of 312 Hotels in Singapore
Certificate of Excellence
Sydney, Australia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good location”
Reviewed 17 April 2013

We have just had the pleasure to stay 2 nights at the Fairmont Singapore. The staff was wonderful. We were up graded to one of the executive club rooms... it was nice. If you do get upgraded stay with breakfast in the italian restaurant as the Club has a limited breakfast choice. Location was good for our first visit to Singapore. Shopping centre underneath hotel.....fabulous. Huge food hall....fabulous and you down another level... hair dressers, massage etc.... good choices. We were opposite Raffles (very overrated). We were in the south tower views were ok... but think the north tower is the way to go. The concierge was exceptional. A very lively hotel.

Room Tip: We were in located in south tower. It was fine but I think you if you would like to see the Marina...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avalongal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,146)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Polish first
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  • Russian first
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English first
Mandaluyong, Philippines
2 reviews
Reviewed 17 April 2013

It was F1 season when we visited Singapore the Hotel which is one of the reason why it is a liitle higher than we expected however the amount we paid for was worth it. You can see the Marina Bay in my window room, the comforter and the blanket was superb and the bathroom is very clean and i love the warm service. Thou we haven't tried dining in their restaurant but the food in the malls is enought to satisfy our empty stomach. The accessibility from the hotel to the mall and the other hotel was excellent, I felt like the mall is the hotel lobby's extension. Over all my experience is fantastic definetly we will be back but not during the F1 season (wink!)

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fab_Explorer_143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Provincetown, Massachusetts
Level Contributor
223 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 16 April 2013

I had never been to Singapore before and was spending a few nights before departing on a cruise. I looked into several hotels, but found the Fairmont to be a great experience given the overall class, value and location. The hotel is excellent and is well located for touring Singapore. It's right across the street from Raffles for about half the price, and the overall experience is probably comparable. It has a great pool and spa also. I would stay here again.

Room Tip: We stayed on the side overlooking the park, not the side overlooking Raffles, which I would recommen...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, 26 April 2013
Dear Bob,

We’re glad to hear that you had an excellent experience with us! Your compliments on our class, value, pool and spa facilities, and the convenience of the location are greatly appreciated.

Thank you for choosing Fairmont Singapore!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 April 2013

This hotel is similar in quality and standards to the other Fairmont Hotels, very comfortable, excellent service and all the little things are there.

However they lose one star for this habit the large chains have of ripping off their customers who they must think have taken leave of their senses the minute they walk through the door. These hotels rightly charge a premium on their room rates for their quality so why do they think it is acceptable to charge SGD28 a day for wifi access? This should be free to all guests regardless of whether they have joined the FPC or not.
Likewise the minibar prices are nothing short of eye watering and this in what is already an expensive city.
I'd love to know the marketing philosophy behind charging SGD8 for a tiny Pringles tub where you can buy a large tube for half the price in the market place in the basement? You know if the prices were reasonable you'd sell a hell of a lot more stuff!

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank footloose_farang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, 26 April 2013
Dear Guest,

Thank you for the feedback! We appreciate your positive comments on our comfortable and excellent service. At the same time, we note your feedback on the wifi pricing and mini-bar prices and will direct to the relevant departments for review.

We look forward to your next return!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berwick-upon-Tweed, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 April 2013

Had a three day family city break prior to trekking and beaching in Sumatra. Impressed by the friendly and helpful staff who gave our children balloons on arrival. We were upgraded to rooms with balconies overlooking the harbour. Spacious, very clean interconnecting rooms with double and twin with cot [for our children aged 9. 3 and 18months]. Great international breakfast buffet. Situated extremely conveniently for MRT and all central amenities. Nice swimming pools which the children enjoyed. Connected to shopping mall so could stock up on beers without having to use the mini-bar.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 April 2013

Checked into this hotel only to discover the appointed room was ridiculously small for a 1 week stay for a convention. Was then upgraded to one of the Penthouse suites. Very nice and spacious room but with a major drawback: theres a major construction site outside that works 24/7. So after 3 nights of no sleep, finally asked for another room in order to actually get some sleep. The hotel has fundamental design flaws in the window soundproofing.

Room Tip: Dont stay here until they have either modified the window soundproofing.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank syntrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, 26 April 2013
Dear Guest,

Our sincere apologies for the inconveniences. Rest assured that we will direct your feedback to the relevant department for follow-up.

We look forward to your next visit!

Warm regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 April 2013

Pros
- Location: at city hall, can walk anywhere really.
- Spa: lovely.
- Pool
- INternet is INCLUDED if you're a FPC member (join it's free)


Cons
- Pool is full of kids


Lobby is nicer and a lot less noisy and busy than the Stamford, which feels like a business zoo. The Stamford has a fabulous bar/nightclub on the 71st floor (new asia bar), but you can go without cover charge etc as a Fairmont guest. Fairmont has nicer toiletries and slightly bigger rooms.

Stayed May 2012, travelled solo
Helpful?
2 Thank becky_e_zz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this review, 26 April 2013
Dear Becky,

Thank you for the detailed review and we appreciate your many compliments as well as your feedback on the pool area. We are glad you were able to enjoy New Asia at Swissotel The Stamford – it is indeed one of the premier clubs in Singapore.

We can’t wait to welcome you back!

Best regards,
Brian Tan
Director of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Singapore

Property: Fairmont Singapore
Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#7 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#17 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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