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“Fairmont is a high end hotel”
4 of 5 bubbles Review of Fairmont Singapore

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Fairmont Singapore
Ranked #16 of 306 Hotels in Singapore
Certificate of Excellence
Jakarta Barat
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fairmont is a high end hotel”
Reviewed 13 April 2014

I love to stay in Fairmont hotel, tgood location, friendly staffs, the smell and ambience of the lobby were excellent. The person who in charge must take serious response for the phone call from the guest. The bed was too soft, it was not comfortable anymore.
In general Fairmont was excellent and my favorite hotel in Singapore.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Harjanto Budi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 17 April 2014
Dear Harjanto Budi T,

I’m happy to hear that you had a wonderful stay here with us. You might like to know that we have recently introduced the airweave premium mattress topper, a highly resilient bedding topper that helps you turn over more easily while maintaining deep sleep. Choose also from an extensive pillow menu, with our compliments. So do request for that during your next stay with us, I look forward to welcoming you back.

Do keep us in mind for your next trip to Singapore, we look forward to extending our warm welcome to you once again!

Warm regards,
Carlos Monterde
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,605 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,127)
Date | Rating
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  • Chinese (Simplified) first
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English first
Bangkok, Thailand
Level Contributor
263 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 12 April 2014 via mobile

Everything that you expect to be perfect at a hotel was perfect. The room and amenities were fantastic. The Concierge gave me wonderful assistance trying to solve a major headache with Singapore Post. It was extremely frustrating attempting to track down a lost parcel from Europe, the concierge showed both patience and perseverance in ensuring that it was rushed to the hotel before I departed. Ultimately it arrived at 11-45am on the day of my departure and despite leaving the hotel at 11-50am, I was still able to catch the 12-55 flight to Bangkok. This is the first time I've stayed in the Fairmont, and whilst many factors contribute to a hotel's 5 star rating, personal concierge assistance like this should actually elevate their rating to 6 stars.

Stayed April 2014, travelled on business
Helpful?
1 Thank steveamcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 15 April 2014
Dear steveamcb,

I am very heartened to know that your very first stay with us left such a lasting impression and it’s definitely our pleasure to look after every aspect of your stay. I sincerely appreciate your special mention of our Concierge team who rendered excellent service and am glad that we were able to find your parcel before you depart.

Take care and we look forward to welcoming you back again!

Warm regards,
Carlos Monterde
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
236 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 12 April 2014

This is our second visit to the Fairmont and this time we decided to avail of the executive club rooms - and we are so glad we did! The staff and service were excellent. The club offers both complimentary breakfast in the morning and drinks and food in the evening. Our room on the 24th floor was well equipped with an espresso machine. A couple of small improvements - a towel hanger near the washbasin would be very handy and a little difficulty working the rain shower! Pull out to activate. We will definitely be back.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAG63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 17 April 2014
Dear CAG63,

At Fairmont Singapore, we pride ourselves on providing a memorable stay for our guests. Thus, it makes me happy to hear that you had an excellent stay with us! Thank you for the many compliments especially the service and the breakfast spread. At the same time, your feedback on the bathroom conditions have been noted and directed to the relevant departments for follow up.

Thank you for the review and I look forward to welcoming you back in the near future!

Warm regards,
Carlos Monterde
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Male, null, Maldives
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2014

stayed during new year.Perfect location to view fireworks if u get a room facing the marina bay. Access is complimentary to the equinox complex. Loved the New asia bar and club.
Beautiful rooms with very comfortable beds. Willow stream spa , is shared by swissotel in the same complex. By far the best spa experience in Singapore.

Room Tip: rooms overlooking the marina may are nice
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hykal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 15 April 2014
Dear Hykal M,

I am happy to hear that you had a pleasant stay with us! Thank you for the great compliments on our rooms and the spectacular views that can be enjoyed from your private balcony. We are certainly very fortunate to have such stunning panoramic views of the fireworks sprawling over the cityscape!

My team and I look forward to welcoming you back on your next visit to Singapore!

Warm regards,
Carlos Monterde
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 11 April 2014 via mobile

This hotel has great central location. Easy access to MRT, plus a fantastic food court under the hotel. Walking distance to Suntec mall, raffles etc. Hotel staff are very friendly and helpful. Will stay here again.

Helpful?
Thank Michael W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 17 April 2014
Dear Michael,

Happy to hear that you had an enjoyable stay with us! Your compliments on the staff and service will definitely spur us to enhance our guests’ experience!

I can’t wait to welcome you back again!

Warm regards,
Carlos Monterde
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Saint-louis
Level Contributor
132 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 April 2014

Super bed,super staff,super location, really a wonderful place to stay!!¨¨¨¨¨¨¨¨¨¨¨
Shops and restaurants on underground, friendly taxi valets and really feel same like at home!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Philippe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RC-Hotels-Pte-Ltd, Hotel Manager at Fairmont Singapore, responded to this review, 15 April 2014
Dear Philippe,

I am happy to hear that you had a pleasant stay with us and appreciate the compliments you shared of your experience.

We look forward to welcoming you back to Singapore for yet another memorable stay!

Warm regards,
Carlos Monterde
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doylestown
1 review
Reviewed 10 April 2014

The Singapore Fairmont is THE place to stay in Singapore. Convenient to getting around the city. The spa and restaurant facilities are exceptional. The hotel's attachment to the Raffles Mall make it a convenient location for shopping.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Singapore

Property: Fairmont Singapore
Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#7 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#16 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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