After reading all of the glowing reviews I was expecting something special. However, the hotel I stayed in was a run of the mill hotel that was the equivalent of a basic Hilton or Sheraton property. This was not in the same quality range as other Fairmont hotels. There was nothing wrong with the hotel and it was adequate, but it was a bit of a letdown. I guess many of the people writing reviews have never stayed in other Fairmont properties, otherwise they would have been able to differentiate. On the plus side, room service was better than the typical hotel of this class and the restaurant on the ground floor (Italian theme) served a reasonable meal, although $300SGD for a basic meal and cheap bottle of wine was somewhat expensive. This was a busy hotel, so I assume it must have some regulars and it meets their needs. I was in a "deluxe" room that was a lot smaller and less impressive than the photos indicated. The rain shower was indeed nice and the bathrooms had been updated, however, the room overall was smaller than the typical Hilton/Sheraton/Fairmont. In consideration of the price and what I received, while I was not ripped off or overcharged, I don't think I got the best value for the money. I think the Pan Pacific (which is close by) may prove to be a better option for those hoping for a real Fairmont experience. What irked me the most was the way Fairmont seems to fool around with its room pricing. Although I am not a big fan of websites like Orbitz & Travelocity, the pricing from those sites was more explicit and offered better value for the same prouct as the Fairmont website.OK, so I didn't get frequent flyer miles or breakfast, but the $100 lower cost via the travel sites was more attractive than the Fairmont pricing. Fairmont is probably the last of the chains that is unable to offer a reason to book via its website because it offers zero value or savings to do so. Although I booked with "free" internet, the hotel did not deliver on that. I think that's what irked me the most. I can't believe that in this day and age of cheap wifi, that the Fairmont did not offer it to all guests. This is probably the one amenity that some hotels charge for, that costs them repeat guests.
- Official Description (provided by the hotel):
- The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more less
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- Also Known As:
- Fairmont Singapore Hotel Singapore
- Raffles Plaza Singapore
- Singapore Fairmont