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“An Enjoyable Treat”
5 of 5 bubbles Review of Fairmont Singapore

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Fairmont Singapore
Ranked #16 of 306 Hotels in Singapore
Certificate of Excellence
Metro Manila
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“An Enjoyable Treat”
Reviewed 2 November 2010

Stayed in the Fairmont for four days. The location and service is great. Even if we were busy with the conference going on at the next hotel (Swissotel), I was able to go to the gym and shop because of the wonderful location of this hotel. It is connected to the Raffles City Mall and connected by a very pleasant underground tunnel to Sun Tek Mall and Marina City Mall. Metro Train station is right below with taxis everywhere.
The pick up from the airport was friendly, helpful and fast. The gym was complete, even with a separate room for the Cardio Machines and the temperature in the gym was just right - cool. The bedroom spacious, the bathrooms immaculate and a small balcony in every room.
The other posts are correct, the hotel is just good (like a four + star hotel) but what makes the Fairmont standout is the service - it adds another star to make it 5+. Every effort is made to be helpful but in a very light and discreet way. Small touches in extra service everyday makes for an enjoyable treat - even if I was in Singapore on conference , the Fairmont made me enjoy Singapore in a different way.

Stayed October 2010, travelled on business
Helpful?
Thank PhilippineTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Toronto, Canada
Level Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 October 2010

We really enjoyed our stay at the hotel. The hotel has a nice mall downstairs. It is also very centrally located to major sights. We enjoyed the views of the city from our room. Definitely will come back.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GlobalTCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
151 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 30 October 2010

Snotty, unfriendly, unhelpful and tired are the words sadly I have to use to describe this hotel. I guess they are pitching to business travellers who just want to get their head down in a higher class of hotel. This is not a hotel  for vacationers.   

I was surprised at the lack lustre greeting at the reception moreover that we had to carry our own bags to the room. 

The room finish is shabby with everything extra including the Internet which is extortionately priced in my opinion being used to free Internet 

We'd paid for a deluxe room which turns out to be pokey so goodness knows what a standard room would be like 

Pool area is ok big thumbs up to Stephanie  working at the pool she actually was the only helpful and courteous member of staff in the entire hotel. 

Would I stay again? No, I go across the road again to the Mandarin Oriental and so should you. 

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesSharpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen Scotland
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 October 2010

Spent a week in Singapore and glad we chose the Fairmont as our base. The Hotel was first class as were the Staff. The breakfasts were superb as was the Restaurant food. The hotel is in a great location, close to Raffles Hotel, the Singapore Flyer and the Marina Bay Sands all of which could be seen from our balcony. The MRt station is directly under the Hotel complex as is a large Shopping Mall with great stores and restaurants which were good for snacks and meals.
Hotel rooms were large and bright with bath and shower. All lighting and curtains controlled by bedside controls which was great. A turnover service was provided each night with an orchid laid on the pillow.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank allydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avignon, France
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 October 2010

The location is one of the best in Singapore, Rooms are good, but the hotel is too big for me, but staff is smily & helpfull.
Also, The breakfast on the lobby floor is perfect, with an amazing variety of food.
I recommand this hotel for business trip

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romain524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 October 2010

We stayed at this hotel by mistake, my husband was in Singapore for work and I was travelling with him! Our visit to singapore was very last minute as our flights were confirmed the day before we left, so the travel agent booked this hotel for us. We arrived by limo - we really enjoyed this as I had never been to singapore before and we got to take in the sites of Singapore on our way to the hotel, I would reccommend doing this if you are travelling as a couple, it was very romantic. Would make a nice surprise for yout partner! When we arrived at the hotel, we were greeted at the limo to take us to our room, we were shown the executive club and amenities we could used on our way up. We stayed in an executive club room. Service was first class, breakfast was the best I have seen in my life at the alligator pear cafe around the pool. Every night we sipped moet upstairs over looking singapore city and what they call hors d'oeuvres was our dinner, it included snacks, bain maries of food and dessert. All this was included in our room cost. Definitely value for money! Also I forgot some new designer shoes at this hotel and was quite upset, I rang them and they sent them express mail back to be at no charge. Their singapore slings are to die for. We also ordered room service one night and ate in a szechuan court and kitchen one night (which was to die for) and when we went to pay at the end of our stay they said it was taken care of! How lovely is that!!! I couldn't reccommend this hotel more... IF YOU ARE VISTING SINGAPORE YOU MUST STAY HERE IN AN EXECUTIVE ROOM! We loved it, pure luxury! :)

  • Stayed March 2010, travelled on business
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Helpful?
1 Thank tambyistherajah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Front Office Manager at Fairmont Singapore, responded to this review, 26 December 2010
Dear Madam,

Thank you for your nice review. We are happy to hear that you had a very enjoyable stay with us. It is always a pleasure to know that we have “WOWed” our guest and made your stay a memorable one. Looking forward to welcoming you again.

Keith Monaghan
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 25 October 2010

My first Stay at Fairmont Singapore booked through Qantas holidays.
As part of the package we were upgraded to the Executive Club Floor giving us access to the lounge with its free drinks in the evening and soft drinks/fruit juice/water all day which was greate for the kids (need to be 12years and older)
Room had great view of Marina Bay sands and CBD and the beds were comfortable to allow kids to share.. Location is great to get around in Singapore with the MRT. Food court below the hotel is very handy to grab a quick/cheap dinner.
Can't wait to go back

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gwiz_oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Singapore

Property: Fairmont Singapore
Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#7 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#16 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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