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“old world style and charm” 5 of 5 bubbles
Review of Raffles Hotel Singapore

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Raffles Hotel Singapore
Ranked #1 of 309 Hotels in Singapore
Certificate of Excellence
Monaco-Ville, Monaco
Level Contributor
586 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 763 helpful votes
“old world style and charm”
5 of 5 bubbles Reviewed 3 July 2012

Raffles is one of those hotels that is an experience. From the time you arrive until you leave you feel very special. Service is exceptional and the food is quite brilliant. I have visited on numerous occasions and will visit again in the near future.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lechiffre1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 4 July 2012
Thank you for sharing your feedback on the hotel and the restaurants. I am delighted to hear that you enjoyed the stay at Raffles Hotel Singapore and look forward to your next visit.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,734 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (523)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 July 2012

We stayed for two nights in one of the 12 Personality Suites, James Michener Suite, during a weekend for a birthday celebration. Room was wonderful and true to its colonial past. Electronics in the room are past their use-by-date, it’s been a long time since I have seen a CRT television in a 5-star hotel, but we didn’t need to use any on a short stay. At some point they will need to upgrade, but will need to be careful to keep the old world charm of the room. An LCD screen attached to the wall just won’t work.

The hotel complex is quite large and worth exploring. My partner used the spa and pool area and we had drinks at both the Writers and Long bars. I love hotels that have a signature scent, and The Raffles has a pleasant fragrance that is noticeable through the main areas and is reflected in the toiletries.

A birthday dinner was hosted in the private dining room at Tiffin restaurant, which was perfect for a group of 12. We also enjoyed both high tea and breakfast there. Dinner on the second night was at the Long Bar Steakhouse. Tasting selection of Fillet Mignon was excellent.

The hotel has many quiet areas for guests to relax and felt very peaceful. Staff were excellent and very helpful in organising dinner and post dinner drinks at the Long Bar, where they reserved an area for our party of about 20 guests.

There is a real sense of history at the hotel. Nothing like enjoying a gin and tonic or cup of Earl Grey tea and imagining yourself transported back to the colonial heyday of this grand dame of Asian hotels. Too often things are stated as ‘once in a lifetime’ experiences, but this is one of them, and hopefully in our case it won’t only be once!

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiwi_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 4 July 2012
I would like to sincerely thank you for your time to write this detailed review and posting pictures of the room and the private dining table you enjoyed during your stay. You pointed out several small details, such as the scent of frangipani that we use in the hotel or the amenities from historic brand Fragonard in the rooms.

I hope you had a safe trip back and look forward to welcoming you again at Raffles Hotel Singapore.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 2 July 2012

Having stayed in Raffles a number of times going back is like going home, this hotel is, in my opinion one of the best hotels in the world that anyone can ever experience. The staff are most attentive, helpful and charming.

Breakfast is superb, the long bar just a great place to wind down and the food we had in the courtyard (I had freshly prepared crab my wife had black cod with Jasmine, it was and is fantastic.

The rooms are so well appointed, quaint and not modern but functional. We stayed in the Charlie Chaplin room which was a lovely suite complete with photos and information on celebrity guests from the 1950s, it was, in truth, a little dark as it did not face the gardens and therefore enough light but on the other hand it was very private.

I can not recommend this hotel highly enough. My only complaint was the swimming pool and jacuzzi area, but having pointed out some constructive points I am sure they will attend to it in the fullness of time.

We will be back again sometime soon.

Room Tip: ask for a room FACING the gardens so you can have your private table and chairs and vista
See more room tips
  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank keredewor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 4 July 2012
Thank you very much for taking the time to write such a detailed review on your stay at Raffles Hotel Singapore. I am pleased to hear that we could make you feel home away from home - it is indeed our objective to be an oasis in the hustle and bustle of Singapore, a tranquil place in which we provide emotional luxury to the well-travelled.

Many thanks also for the constructive comments regarding the pool and jacuzzi area, your feedback has been adressed already and we look forward to having you again with us.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
152 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 2 July 2012

A friend had a wedding here and it was a wonderful setting for this. Food, drink and service were first class, however the Singapore Slings served in the famous bar were barely drinkable. There is a rumour that they are not mixed, but come out of a pre-mixed bottle. It would not surprise me if this was true. The decor of the hotel is incredible and you are made to feel very special, but at a price!

  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alistairio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 4 July 2012
Thank you very much for posting your feedback. I am glad to hear that you liked the decor of the hotel and that we could make you feel pampered. I trust the wedding of your friends was an exceptional event that you will all remember for long.

I am sorry to hear that you were disappointed by the Singapore Slings… Sometimes it can be surprising to taste this fruity beverage when you were expecting a stronger cocktail. Originally, when the Singapore Sling was created in 1915, Ngiam Tong Boon, the bartender of the Long Bar concocted this light & sweet cocktail especially for the ladies at the time, for whom it was not appropriate then to drink alcohol in public. Until today, almost 100 years later, the bartenders at Long Bar follow the original recipe, using the same ingredients & quantities as Ngiam Tong Boon.

I hope this puts the light taste of the Singapore Sling in context and with the entire team at Raffles Hotel Singapore, I look forwrad to welcoming you again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
188 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 28 June 2012

I cannot say anything but the best about this: been here since before renovation and it's being with the history, a MUST once in life at least. This time I really enjoyed the quiteness of the Curttard bar for a drink after work. Perfect. A MUST.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mau-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 3 July 2012
Thank you for your kind review, I am very happy to have you among our returning clients. The Raffles Courtyard is indeed a lovely place to have a drink or a light seafood dinner.

The whole staff at Raffles Hotel Singapore looks forward to welcoming you again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dee Why Beach NSW Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

One of the best hotel experiences of my life. The staff could not have been more helpful or charming. The food was fantastic and the room to die for. We stayed in the Ava Gardner room which was a lovely suite complete with photos and information on celebrity guest from the 1950s.

I can not recommend this hotel highly enough. My only complaint is waiting to go back.

Room Tip: It is worth the money.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 28 June 2012
Many thanks for your feedback and kind words, I am more than happy to hear that you enjoyed your stay at Raffles Hotel Singapore.

Indeed we have 12 Personality Suites, named after people who have frequently stayed with us and sometimes even got inspration here for their work. The Ava Gardner Suite being the only one named after a lady is especially popular.

I hope you had a safe trip returning to your home-country and I look forwrad to the pleasure of welcoming you again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 June 2012

James Michener......I could not of said it any better. Absolutely by far the most amazing hotel I have ever stayed. The service surpasses any I have had before.

The Grill is a must, at least once in a lifetime!! The skill from the whole team is mind blowing, the wine and the food was to dye for.

Honestly I cannot fault this hotel, in my mind, I never thought a Hotel would of surpass the grand dame of hotel's The Del Coronado in San Diego , but Raffles Singapore does.

It was such a pleasure to stay at Raffles. I would return to Singapore just to stay at Raffles within a heartbeat.

The hotel is a credit to the management and the entire team, well done. 6 star service.

Room Tip: Courtyard 230 excellent, close to everything.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JWandSQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Raffles Hotel Singapore, responded to this review, 25 June 2012
Many thanks for your positive review and your compliments about the service at Raffles Hotel Singapore. I am delighted to hear that my colleagues could make you feel enchanted and that you would be happy return to Singapore just for another stay with us.

I hope you will soon again have the occasion to travel to The Lion City, the entire team at Raffles Hotel Singapore is looking forward to seeing you again.

Kind regards,

Pierre Jochem,
General Manager Raffles Hotel Singapore & Regional Vice President, Operations, Asia Pacific, Raffles Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffles Hotel Singapore

Property: Raffles Hotel Singapore
Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Singapore
#1 Luxury Hotel in Singapore
#2 Romantic Hotel in Singapore
#3 Business Hotel in Singapore
#3 Family Hotel in Singapore
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance.Raffles Spa provides pampering relaxation while the boutiques of Raffles Hotel Arcade offer ample opportunities for retail therapy. Raffles Hotel Arcade houses a fine selection of elegant international brands including Tiffany and Co. and Louis Vuitton.Be it business or leisure, the charms of this luxurious Singapore hotel are enticing. 15 restaurants and bars beckon, including the Long Bar - home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Bar & Billiard Room, well-known for its legend of "The Tiger under the Billiard Table."This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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