Wanted it to be perfect but it didn't quite make it. A stay at the famous Raffles Hotel has been on our list forever, so just had to go for it when visiting Singapore. Had a four room suite overlooking the courtyard area containing small sitting room at the front, enormous bedroom, wash area with his & hers vanity units, and bathroom with bath, bidet and shower. The complimentary coffee while we waited for our room to be ready was a welcome surprise and our butler was very accommodating, readily providing everything we asked for. The sheer grandeur of the building makes you feel special and after meeting up with Leslie Danker the resident historian, we got to understand and then walk through the history of the hotel.
So why not a five star? Our room was a bit dirty The under sheet on the bed had stains on it and the extractor fan in the shower was covered in grime. Edges of the room needed dirt attention. Even allowing for the age of the building & therefore old plumbing, a luke warm shower is not acceptable.
The pool area was very disappointing. Too small for the amount of people staying and no one seemed to be clearing up the lunch plates that remained attracting the flies for ages after the guest had left. It was at the pool bar that we were SOLD a bottle of water when throughout the hotel bottled water is free.
And having the "must do" Singapore Sling from the Long Bar was a trial. They put us in a special section reserved for guests but then took over 15 minutes to serve us. The price of that Sling turned out to be extortionate. (As a guest make sure you claim your free complimentary one on arrival.) At time of booking the hotel, we were asked to commit to the breakfast as a separate cost, but it was so high we hesitated. Glad we did because adjacent to Raffles are many restaurants serving delicious very reasonably priced food. Can highly recommend Marche.
Readily admit, that maybe in other hotels these little niggles would be ignored. But the expectation & the £400 per night price tag for Raffles made us presume it would be perfect. It was disappointing that it didn't quite deliver.
- Official Description (provided by the hotel):
- Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more less
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- Also Known As:
- Singapore Raffles Hotel
- Raffles Singapore
- Raffles Hotel Singapore