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Raffles Hotel Singapore
Ranked #4 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 3 February 2014

I stayed 3 nights in Raffles Singapore, just to try the good sensation of beeing in an hotel with lots of history. Its was fantastic. Although the hotel is a bit old, the rooms are great. The staff great and with a very good location, but the best is the main building, everything is nice and beautiful. What a great hotel. I highly recommend.

  • Stayed: November 2013, travelled solo
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Thank sergiocintra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear sergiocintra,

Thank you for your charming review, and for generously describing the rooms, staff, and entire hotel as ‘great’. We are proud to be the caretakers of such an iconic part of Singapore’s heritage, and so I was also delighted to read that you valued the location, history and architecture here at Raffles Singapore. I hope to welcome you back for a longer stay in this beautiful building soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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2,413 - 2,419 of 4,273 reviews

Reviewed 2 February 2014

We have just spent eight wonderful days at the Raffles Singapore. For us the experience of the Raffles put us in close contact with the magnificent building, the sustained history and the tradition. We enjoyed the privacy and seclusion of our suite, the attention to detail and the exemplary service afforded to us by all the employees of the Raffles. The essence of the Raffles has for us been expressed most eloquently by the amazing people who work here.

To Seif, thank you for your personal interest, engaging personality and exceptional professionalism, which is reflected in your magnificent staff. We enjoyed breakfast at Tiffins where we experienced the range and quality of the food on offer, made more enjoyable by the infectious smile of Marvin and the brightness of Corazon. Our evenings were spent at the Courtyard Restaurant were we experienced the wonderful, friendly service under the guidance of Randolf and his outstanding team including; Sherry-Ann, Lawrence, Sanjay, Michael and Kiver.

We acknowledge Moheb, the magnificent and the butler service; room service by Jibesh and Matthew and Housekeeping from Susana and Rochelle. To all these people we say thank you, we fell in love with your grace, charm, kindness, humour and generosity of spirit.

In the giving is the receiving and this cycle of reciprocity is what exemplified our stay at Raffles. Bring your joy and it will be made joyful, bring your gratitude and it will be transformed into gratefulness, bring the best of who you are and you will be rewarded ten fold and it will resonate with you forever.

R and T B Perth

Room Tip: spoil yourself - courtyard suite
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  • Stayed: January 2014, travelled as a couple
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1  Thank RandTPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear RandTPerh,

Thank you for taking the time to post such a thoughtful review. We always strive to live up to Raffles’ illustrious reputation as an oasis for the well-travelled, and service plays an incredibly important part of this – as such I was thrilled that you found this of particular note during your 8 day stay. To describe our staff as outstanding, magnificent, and exemplary, is true praise indeed. Thank you. I will be sure to share your much appreciated comments with all of the Raffles team mentioned. As an established part of Singapore’s history for over 125 years, it was also lovely to read that you found the hotel’s architecture and history notable. I very much hope you will return again soon to enjoy more breakfasts in Tiffin Room, and evenings in Raffles Courtyard.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

After a 16 hour journey to get there our luggage was taken from us to appear in our suite later. We were escorted to a seat and offered a drink, being checked in as we took in the elegant charm of our surroundings.
From then on things simply improved.
A wish for mint tea bags was granted.
We received a mild and good natured telling off when we went to reception with a minor query, to be told we should not be running around after the hotel, it should be the other way round.
Raffles manages a world class service with apparently effortless ease.

We kept expecting to bump into Alan Whicker, ( Does that date me?)

Room Tip: You probably can't afford it, neither could we. Don't let that stop you.
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  • Stayed: January 2014, travelled as a couple
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2  Thank Whatwouldjeansay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear Whatwouldjeansay,

Thank you for choosing to stay at Raffles Singapore, and for your delightful review. I was particularly pleased to read your description of the service as ‘world class…with apparently effortless ease’. We always strive to deliver a home-away-from-home experience, and so this is precisely the response we wish to achieve. I was also glad that you enjoyed the elegance of our location. I will pass on your kind thoughts to the rest of the team here, and hope to welcome you back again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 31 January 2014

Stayed here for two nights prior to our cruise . Upon checking in you are greeted with charm and smiles . We had a garden suite which was large and had everything you'd need . Separate dining area and the most comfiest bed . The bathroom had a double sink vanity area and separate bath and shower.The hot breakfast is cooked to order which was lovely . We also dined at the steakhouse the steak was excellent and the service was out standing . The long bar kept part of it reserved for residents of the hotel where you could sit with your Singapore sling throw peanut shells on the floor and listen to the very good resident band. All the staff are charming and nothing is too much trouble it was a perfect start to our holiday . And I hope one day to be able to visit once more .

  • Stayed: January 2014, travelled as a couple
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1  Thank blondie066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear blondie066,

Thank you for your thoughtful review. We at Raffles Singapore pride ourselves on providing a haven for the well-travelled, so am pleased that your stay here ensured the perfect start to your holiday. I am also delighted to hear that you found the service outstanding, the steak excellent, and the suite spacious and suitably equipped. The Singapore Sling and peanut-shell covered floor are two of the unique experiences that make Raffles Singapore, and I do hope you will be able to return to enjoy these again. In the meantime, I will pass on your much appreciated comments to the rest of the team.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 30 January 2014

Lovely hotel that lived up to expectations. We stayed in a courtyard suite which was spacious for our family of 4, consisting of a sitting area, huge bedroom with 2 queen beds, double vanities and a bathroom with separate shower and bath. Well maintained despite age. Nothing was too much trouble. Lovely having own butler. Breakfast was plentiful with made to order hot items. Kids loved the beds, 2 TVs in suite and swimming pool ( which was quite empty when we were there). Gym was a bit small.
Thoroughly enjoyed our stay and would return.

  • Stayed: January 2014, travelled with family
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1  Thank SYD-YYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear SYD-YYZ,

Thank you for choosing to stay at Raffles Singapore, and for your delightful review. After being an iconic part of Singapore for over 125 years, we feel we have a unique reputation to live up to, so am glad you found the hotel to be well-maintained despite its age. Similarly, we always aim to deliver Raffles’ legendary levels of service - as a result I was particularly pleased to hear that you thought the staff followed a ‘nothing is too much trouble’ mantra. I will be sure to share your kind comments with them, and hope you and your family will be able to return again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 30 January 2014

We had a dinner here during a 2 day layover here in 2000 and promised ourselves to come back one day and stay.
Well it has taken us 14 years but we finally did it this year and were not disappointed. From being greeted on arrival by the uniformed doorman
until leaving three days later we had an amazing stay in a wonderful old property. It truly was like stepping back to a different era were things moved at a less hectic pace.We had spent the preceding 7 days doing all the usuall tourist things in Singapore whilst staying at the Royal Plaza
and spent our time here relaxing and enjoying the peace and beautiful
grounds of Raffles.
Any request made of the staff was fulfilled with a smile
and carried out promptly and with quiet efficiency.
Particular thanks must go to Farrsa? ( apologises for any spelling error) on the front desk for the arrangements he made prior to our checking in and to Ben the young bartender in the Writers bar who had the job of looking after our cocktail requests ( ask him to make you a muddy puddle if you see him ).
This short visit was without doubt one of the high points of our 30years together and would like to pass our thanks on to staff at Raffles and really hope we can visit again at some point in the future.
To anyone thinking of a visit we can only recommend it as a true "bucket list" experience.




Stayed: January 2014, travelled as a couple
Thank Audrey-Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 1 March 2014

Dear Audrey-Ann H,

Thank you for taking the time to post such a lovely review of Raffles Singapore. I am so glad that you were not disappointed with your stay, and particularly delighted to hear that this provided one of the highlights of you and your partner’s 30 years together. We are proud to be the custodians of such an important part of Singapore’s history, and as such I am pleased that you felt it was like stepping back into a different era. Service also plays an incredibly important part of our heritage, and I will pass on your generous comments to both Faris, Ben and the team. I very much hope you will return again to this wonderful old property – the team will again be waiting with a cheerful

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Pros: well priced + amazing room & views, great central location, polite staff

Cons: expensive bar snacks (£3/mini-satay sticks), very quiet all day especially in the bar at evenings during our stay, concierge gave us inaccurate information that left us stranded in Malaysia 4 days later!

  • Stayed: October 2013, travelled as a couple
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Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raffles Hotel Singapore

Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Singapore
#2 Romantic Hotel in Singapore
#3 Business Hotel in Singapore
#4 Luxury Hotel in Singapore
Price Range: £765 - £859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Singapore will be closed for renovation on 13 December 2017 with a planned reopening in the second half of 2018. Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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