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“Wonderfully Grown Up Hotel”

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Raffles Hotel Singapore
Ranked #4 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 14 May 2014

I only stayed for a night so this review will be based on a relatively short stay. The thing that left the strongest impression was the quietude in the hotel - not in a bad way - but in a calm, soothing, grown up way. The circular drive up to the hotel will have you feeling like you're going to have to stand up a little straighter and articulate a little more, much like when you visit an older aunt or teacher you're fond of.

The room was large and though we were smack at city center, whatever noise that happens outside the hotel, stays outside. At first glance, the room was a bit dark and a tad 'boring' but as the evening wore on, things started to get familiar. By morning, the space had definitely taken on a charming quality and I almost didn't want to leave, especially after a quick peek outside at the tropical palms against the crisp whiteness of the main building and the blue, blue sky.

Breakfast wasn't much to shout about though it served everything it should: mains a la carte and everything else in a perfectly lovely buffet setup. A walk on the hotel grounds allowed for a much better look at what one pays for when forking out the dollars to stay at the Raffles: a very grand, very pretty hotel with a hundred plus years of history that probably included its fair share of naughtiness behind those big, closed doors - even in squeaky clean Singapore. One can almost imagine Ava Gardner walking out of the Ava Gardner Suite.

All in all, I'd say that if you're looking for a place to stay in Singapore that's equally convenient and beautiful, this would be the place. There's simply none other in Singapore that offers the same combination.

(Oh, and though a drink at the Long Bar might seem like an obvious choice when staying here, there are much better cocktail bars in town (try Bitters & Love or The LIbrary) so unless you're determined to have a Singapore Sling at the Long Bar for the sake of checking it off the list, I'd very possibly, highly likely, pretty much skip it.)

Room Tip: Don't stay on the first floor - you might get a herd of elephants stampeding through upstairs at...
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  • Stayed: May 2014, travelled with friends
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Thank funnypea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 23 May 2014

Dear funny pea,

Thank you for taking the time to review your stay. I am pleased that the calm, soothing atmosphere of the hotel left such a pleasant and strong impression. As you mentioned, Raffles Singapore has been a part of Singapore’s history for over 125 years and has acquired a certain unique colonial calm and charm that makes it quite different from other hotels in Singapore today. The tropical palms that you mentioned as so delightful are actually Traveller’s palms and the symbol of Raffles Hotels & Resorts – offering a haven for travellers through the desert much in the same way that we strive to offer a haven for the well-travelled today. I hope you will return again for another wonderful stay soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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2,295 - 2,301 of 4,273 reviews

Reviewed 13 May 2014 via mobile

I've had the pleasure of staying at the Raffles on 4 different occasions over the past five years. The Raffles has been consistently excellent all around. The staff makes you feel like you're at home during your stay and the quiet yet elegant ambiance is mentally relaxing. If you are looking for a very nice recluse just a short walk from downtown Singapore near the Marina, I highly recommend this hotel. You get what you pay for and It's proven time and time again to be a sure bet!

  • Stayed: May 2014
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Thank keropie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 23 May 2014

Dear keropie,

Thank you for your kind review. I am delighted that as a regular traveller, you find “Raffles has been consistently excellent all around.” We always strive to maintain Raffles’ legendary service so I am equally pleased that my colleagues were able to make you feel like you were at home. I will be sure to pass on your kind comments to the rest of the team and hope you will return again soon for a stay in the colonial calm and charm of Raffles Singapore.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 13 May 2014

Like many people we have always wanted to go to this famous hotel much beloved by writers such as Maugham and Coward.
Set in a suburban oasis of lush vegetation, it reeks of bygone days with its wonderful architecture and wide verandas.
The service was impeccable, understated, but efficient and thoughtful, from early morning until late at night. No request was too much for them. Just the opposite, what more could they do? Breakfasts were superb and the Indian food at night, excellent. We also ate out. Peking Duck, twice, at the Imperial in the Paragon Centre. A treat, if ever there was one!
We stayed in a suite which was full of old world charm but superbly comfortable. To return to your room after long explorations of Singapore's awe inspiring gardens was a treat after a serious days work, well work combined with a holiday.
To sit on the veranda in the cane chairs and converse with another guest from time to time made it special. Greetings exchanged, stories and experiences discussed; sometimes just smiles and a complicit understanding that we were enjoying the same things.
As it always is in places such as this, just as you settle in, you are off again.
Goodbye you grand old lady, we will come again.

Room Tip: A Garden Suite
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  • Stayed: May 2014, travelled as a couple
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Thank Nephrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 22 May 2014

Dear Nephrite,

Thank you for your kind review. I am delighted that you found the hotel to be full of history and charm, the gardens to be awe-inspiring and the cuisine to be excellent. It brought a smile to my face to read your generous comments about our team here as delivering consistently good service daily is one of our key aims. I will be sure to share your much appreciated thoughts with everyone here and look forward to meeting welcome you back soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 12 May 2014

After a first stay at the Raffles as a single traveler, I decided to come back again this time with family so they can enjoy this iconic place too. It's a peaceful and charming place in hectic downtown Singapore. After sightseeing it was great to cool down at the small but yet quiet pool; and after diner having a last drink at the Courtyard bar.
The staff was consistently friendly and professional. During the stay we solicited a few time the butler service to get tea (complementary service) though we wish we could prepare our tea by ourselves (no kettle, no tea, must call the butler service).

We had the courtyard suites just next the Courtyard bar. The bar plays music that can be heard in our room, no big issue though as the music is not loud.

We all enjoyed our stay and left the Raffles with regrets.

Room Tip: For a courtyard suite try to get a suite on the upper floor, it is slightly quieter and provide a pl...
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  • Stayed: February 2014, travelled with family
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Thank huow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 22 May 2014

Dear huow,

Thank you for taking the time to review your stay. I am delighted that you enjoyed your stay at Raffles Singapore. It is always great to receive feedback from our guests, particularly from those who have visited us regularly. The hotel and its gardens have always been a serene sanctuary in the city. Everyone here strives to consistently deliver Raffles’ legendary levels of service so I was thrilled to read that you found the staff here friendly and professional. I will of course share your kind feedback with the rest of the team and hope to welcome you back soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

Refined, quiet and welcoming. A hotel to experience rather than just a base. There are many areas around the hotel where guests are free to relax. The hotel has a real sense of history. Singapore sling at the Long Bar a bit expensive but a must do. The only place in Singapore where you are encouraged to discard items onto the floor... well, the peanut shells anyway

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Raffles Hotels & Resorts
Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this reviewResponded 22 May 2014

Dear Stephen J,

Thank you for your kind review of Raffles Singapore. We are proud to be custodians of such an iconic part of Singapore’s heritage, so I am glad that you enjoyed this historical aspect of the hotel. We hope you will return for another stay with us soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore

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Reviewed 12 May 2014

I could have rated it "terrible" but I gave it a "poor". I made a special trip to the hotel to visit the most famous hotel in Singapore. How can I leave Singapore and say I didn't see this hotel. Our taxi dropped us at the front entrance. We were promptly told by the door person in an Indian outfit that we could not walk through the hotel lobby unless we were hotel guests! Does this happen often? I've walked through the lobby of:
1. the Peninsula Hotel in Hong Kong.
2. the Empress Hotel in Victoria, B.C. and had high tea.
3. the Waldorf Astoria in NYC.

I did not get to experience the ambiance of the Raffles Hotel lobby. I'm sure it's nice - a colonial atmosphere, etc. So, unless you're a guest at Raffles, don't waste your time coming here if you're expecting to see the interior of this hotel. I did walk the grounds surrounding the hotel - it was OK. Not highly trafficked - the stores inside the hotel did not have much business - the variety of stores in the hotel was lacking.

Stayed: March 2014, travelled as a couple
6  Thank D0rindaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

This certainly one of the world's great hotels but we just did not feel welcome. The rooms are great and should be for the money, but constant questioning if you are quest, plus slow processes means we will not be a repeat guest. Don't get wrong, the staff are all professional, it is just did not feel right for what it's reputation eludes.

Stayed: May 2014, travelled as a couple
1  Thank Hills_are_happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raffles Hotel Singapore

Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Singapore
#2 Romantic Hotel in Singapore
#3 Business Hotel in Singapore
#4 Luxury Hotel in Singapore
Price Range: £765 - £859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Singapore will be closed for renovation on 13 December 2017 with a planned reopening in the second half of 2018. Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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