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“EXTRAORDINARY”

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Raffles Hotel Singapore
Ranked #3 of 314 Hotels in Singapore
Certificate of Excellence
Geneva, Switzerland
1 review
“EXTRAORDINARY”
Reviewed 12 August 2014

Everything is perfect, room, cleanness, service, restaurants, view, location. You feel as being back at the end of the XIX century with all the modern amenieties. Very expensive but definitely worth it ! Must stay once in your life!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Ileana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 13 October 2014
Dear Ileana B,

Thank you for choosing to post such a thoughtful review of Raffles Singapore - particularly for your statement that ‘everything is perfect’. True praise indeed and hugely appreciated. We are honoured to have been caretakers of this iconic part of Singapore for over 127 years and I am delighted that you too feel that the hotel’s history is blended will with modern amenities. I will be sure to share your generous thoughts with the rest of team and look forward to welcome you back again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,042 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (545)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Byron Bay, Australia
Level 6 Contributor
146 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 August 2014

Stayed there two nights and found it overpriced and snobbish but suppose that is what should be expected from one of Singapore's oldest hotel. Fully restored but kept the culture and heritage of the original hotel. Too many much better hotels for Raffles to compete now. Good wedding venue but won't stay the again.

Room Tip: Try not to have a direct street facing room although all rooms are a bit noisy anyway
See more room tips
  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 9 September 2014
Dear George W,

Thank you for your comments posted on TripAdvisor.

Raffles Singapore has been an iconic part of Singapore’s history for over 125 years and we pride ourselves on offering a haven of colonial charm and calm coupled with rich heritage and long-standing traditions. We always aim to deliver Raffles’ legendary levels of hospitality so I am very concerned to hear that your experience was not what the vast majority of our guests normally enjoy.

I do apologise sincerely if you had a less than welcoming experience during your stay with us. Our philosophy is simple, which is warm, professional and traditional service for all guests, resident or otherwise, for example in our restaurants.

We pride ourselves on offering a high level of privacy for our residents and that is why the main hotel building are not accessible to the public and as such, the noise levels would have been kept to a minimum and privacy is maintained for residents.

We are very grateful for your feedback as it allows us to continually monitor our guests’ requirements and work on improving the areas of concern. If there was an incident that was particularly unacceptable, please do contact me and I will certainly look into it.

Yours sincerely,

Simon Hirst
General Manager
Raffles Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 6 Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 August 2014 via mobile

Stayed a few years ago in a lovely room, think it may have been a suite by a courtyard bit on the ground floor, had a lovely bathroom and dressing room. Massive bed, a dinning room bit and a lounge. Staff couldn't do enough. Ate in one of the restaurants first night and we had afternoon tea

Stayed September 2013, travelled with family
Helpful?
Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 13 October 2014
Dear Rebecca W,

Thank you very much for your wonderful review of Raffles Singapore. We always aim to offer a haven for the well-travelled and accommodation, food and service play a key role in this - as such I am delighted that these stood out for you during your stay. I will pass on your kind words to everyone here and hope we will be able to welcome you back again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 August 2014 via mobile

Two consecutive nights of fun and friendship, dancing and drinks. Cannot say enough about the band, the service and the hospitality of this establishment...a must visit venue for a cold drink and a dance with people from all corners of the globe. Thanks for spoiling me on my birthday, and everyone should buy Sunny in the band a drink, the man is a legend

Stayed May 2014
Helpful?
1 Thank Lea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 13 October 2014
Dear Lea C,

Thank you for your charming review of Raffles Singapore. It was a pleasure to host you on your birthday – thank you for choosing to celebrate it here at the hotel. I am delighted that the music and service ensured such a memorable visit. I will share your lovely comments with everyone here (Sunny included) and hope to welcome you back again – perhaps for another birthday celebration!

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mentone
1 review
Reviewed 8 August 2014

First time at this hotel and was pleasantly surprised at the quality of hotel and service. I've stayed at a number of 5 star hotels in Singapore and around the world and none have left an impression like Raffles has. Definitely will book again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Haralambos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 13 October 2014
Dear Haralambos P,

Thank you very much for your kind review of Raffles Singapore. We always aim to deliver Raffles’ legendary levels of service, so I am glad that you found this, as well as the quality of the hotel in general, to be of a high standard. I will of course pass on your lovely feedback to the rest of the team and very much hope to welcome you back again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ota
1 review
Reviewed 8 August 2014

It had been a long-time dream to stay at the Raffles Hotel and last week it became reality. I hesitated several times clicking the "complete reservation" button online because of the price, but the ambience of the hotel buildings and room, combined with the friendliness and professionalism of the staff added so much value to our stay that we definitely got our money's worth.
The hotel is located conveniently and the food and service were excellent.
I had high expectations going there and the Raffles Hotel exceeded all of them in every way.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Fatcatinjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 14 October 2014
Dear Fatcatinjapan,

Thank you for your charming review of Raffles Singapore.

I am particularly pleased that you enjoyed your stay with us here since we are proud guardians of this iconic part of Singapore’s history and consistently strive to maintain this heritage.

I will pass on your lovely feedback to the team here and hope to welcome you back again soon.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 August 2014

What an amazing experience, ambience, luxurious surroundings and staff that make you feel so special! Beautiful rooms with amazing character. Worth paying that little bit extra, definitely recommend!!


  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Steven R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon H, General Manager at Raffles Hotel Singapore, responded to this review, 14 October 2014
Dear Steven R S,

Thank you very much for your wonderful review of Raffles Singapore.

I am delighted that you enjoyed so many aspects of your stay – from the hotel ambience to your room and the staff. Providing excellent service is one of our constant priorities and I am pleased that you found the service here to be both discrete and attentive.

I hope you will return again for another great hotel experience.

Warm regards,

Simon Hirst
General Manager
Raffles Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffles Hotel Singapore

Property: Raffles Hotel Singapore
Address: 1 Beach Road, Singapore 189673, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Singapore
#2 Romantic Hotel in Singapore
#3 Family Hotel in Singapore
#3 Luxury Hotel in Singapore
#3 Business Hotel in Singapore
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Raffles Hotel Singapore 5*
Number of rooms: 103
Official Description (provided by the hotel):
Raffles Hotel is one of Singapore's most graceful landmarks. More legend than hotel, this luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years.Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. 5 restaurants and bars beckon, including the Bar & Billiard Room - new temporary home to the world renowned Singapore Sling; Tiffin Room, which continues the tradition of Afternoon Tea at Raffles and Raffles Grill, serving up the best Sunday Brunch in town. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt. ... more   less 
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Also Known As:
Singapore Raffles Hotel
Raffles Singapore
Raffles Hotel Singapore

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