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Copthorne King's Hotel Singapore
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Reviews (1,183)
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All reviewspenang buffethavelock roadclarke quaysmall balconydeluxe roomfree shuttlenearest mrt stationshort staybuffet breakfastthe hotel offersbars and restaurantsthe club loungepleasant staybus stopbusiness hotelchinatownconcierge
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Reviewed 9 July 2014 via mobile

After arriving at this hotel to meet my family who were already there, I arrived at 6pm at night only to be told my room was not ready. Thankfully I was able to rest in my grandmothers room and have a rest. As 9pm approached we went back down to reception to be told the room wouldn't be ready for another hour. I finally got into my room at 10pm at night. I paid for a 2pm check and that is what's advertised on their website & what I paid for. I would not recommend this hotel to anyone, there are many more lovely accommodating hotels all around. I wasn't even offered an upgrade or a free drink for the drams they caused on my holiday.

Stayed: July 2014
1  Thank Mouey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CKS, Manager at Copthorne King's Hotel Singapore, responded to this reviewResponded 24 July 2014

Dear Mouey,
Thank you for the review of our hotel. We sincerely apologise for the inconvenience caused and we appreciate that you have taken the time to write this feedback. We would like to invite you to write in to us at rooms.cks@millenniumhotels.com so we can work together to restore your faith in us.

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Reviewed 8 July 2014

The rooms were extremely small and congested. The bed was quite hard. The breakfast spread was not that great. The only good part of this hotel is the location. It is very close to the Orchard road. I doubt I will go back there again though.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Pips30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CKS, Manager at Copthorne King's Hotel Singapore, responded to this reviewResponded 24 July 2014

Dear Pips30,
Thank you for the review of our hotel. The hardness of the bed is very subjective and we have received different feedback from our guests. Hence, we provide mattress toppers for guests who prefer softer beds. In addition, we also offer a special pillow menu with a selection of non-feathered and other types of pillows to cater to guests’ needs.
Location is definitely one of our selling points as we are within close proximity to Orchard Road, Boat Quay, Clarke Quay and Chinatown. Complimentary scheduled shuttle service to Orchard Road, Clarke Quay and Chinatown is also available.
We have taken note of your comments on the breakfast spread and we will do our best to improve the selection. As we cater to international guests, we provide a variety of local, Japanese, Western and at times Indian dishes. Please email us at rooms.cks@millenniumhotels.com to give us your recommendations so that we can continue to improve our spread.

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Reviewed 6 July 2014 via mobile

We stayed here again because of the good deal online for 1 night. Got a superior room as what we wanted but was given at the corner as it was meant to be bigger as stated by front service desk. Room pretty ok...seemed outdated and old. Although we requested for a non-smoking room, we still could smell tobacco smoke. Toilet was spacious and seemed old too. Mineral Water bottle placed in the toilet which we thought could be placed somewhere on the study table inside the room. Bed was comfy this time as compared to the family room we stayed in during the last visit. Pillows were stil soft so we requested for 'Multi-Profile' pillows. Wi-fi, when used over PC was interuppted hourly; pretty disrupting. Study chair not good for posture and not ergonomic-friendly. Just ok for short stay, overall...

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Khat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014 via mobile

A pleasant hotel stay. A smooth check-in and we were given a complimentary upgrade, which was nice of the front-desk staff. The room is well-maintained, spacious and big with a balcony view. Nice sofa to sit on despite old stains seen. Ideal for family getaway. The hotel lobby looks elegant with a citrus fragrant scent that refreshes the mood for
travellers.No complimentary newspaper provided in the morning. There is a door attached to our room; a connecting room which the guests next door made a lot of noise by mid-night; could hear them talking loudly and their television was pretty loud which disturbed our
sleep throughout the night. The bed mattress was hard
and pillows were too soft! Overall, just okay for short stay.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Khat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CKS, Manager at Copthorne King's Hotel Singapore, responded to this reviewResponded 7 July 2014

Dear Khat H,
Thank you for the review of our hotel. We are sorry to hear that your stay here with us was marred with disturbances, and your comments on the provision of newspapers in the morning has been noted. In addition, we do provide a special pillow and bedding menu with a selection of pillows for our guests’ comfort.
We look forward to welcoming you back to the Copthorne King’s Hotel.

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Reviewed 22 June 2014

Of the 200+ hotels in Singapore Copthorne King's is a good option price wise, but its location is difficult. The hotel offers a free shuttle bus service to various locations, but otherwise its a long walk to get to anywhere, or a taxi.

The hotel itself is very comfortable. A later than normal checkout is offered suggesting that the target market is tourists. Rooms are a reasonable size and well appointed, and have recently been refurbished. Four dining venues offer good eating options.

A pleasant stay, but hard to get terribly enthusiastic.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CKS, Manager at Copthorne King's Hotel Singapore, responded to this reviewResponded 7 July 2014

Dear Mark B,
Thank you for the review of our hotel. We are happy to hear that your stay here with us was satisfactory.
We look forward to having the pleasure to be of service to you again in the not too distant future at the Copthorne King's Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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