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“Great for Business in Singapore”

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Sheraton Towers Singapore
Ranked #63 of 312 Hotels in Singapore
Certificate of Excellence
Greensboro, North Carolina, Usa
Level 4 Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for Business in Singapore”
Reviewed 13 August 2014

The only reason this hotel does warrant a 5 is food selection. If you are staying here for longer periods (5+ days) and normally eat in the hotel every night, the selection of food is pretty small. The buffet is good, but very expensive for the average meal. Atmosphere and ambiance is great throughout the hotel, the rooms are convenient and have good amenities.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank SPWCamaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 18 August 2014
Dear SPWCamaro,

Thank you for your kind review. It is a pleasure to hear that you enjoyed the hotel’s atmosphere and ambience. We are glad that the rooms and amenities were up to your expectation too.

Your feedback on the food selection has been noted for review. We look forward to welcoming you back again.

Best regards,
Director of Rooms
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1,162 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 August 2014

We stayed for a few nights on our way to the Maldives. This hotel was reasonably priced with easy access to everything you need such as food, shopping (Orchard Road is less than 10 minutes walk), and the train (two minutes walk). The newton food court across the road was way oversold with average food at average prices. Had much better. The breakfast was good, the room okay for its age, and the overall hotel was pretty much everything we expected. I do however wish to say the service of the staff, in particular the concierge, was best in recent memory. I hope they read this and get to know we truly appreciated that when we asked for things we got much more than expected in advice, help, and charm. Well done crew! One day I hope to stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 13 August 2014
Dear Peter A,

Thank you for your wonderful review. We are happy to hear that you have found great value in your stay with us and enjoyed the convenient location of our hotel. It is a pleasure to note that our breakfast and room were up to your expectation. Your encouraging compliments on our associates are greatly appreciated and we will definitely share them with the team! We look forward to welcoming you back again.

Warm regards,
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level 6 Contributor
108 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 11 August 2014

We did a hotel points redemption. The room was fine, and the check reception was very helpful.

Pros:
One block from Newton MRT station, VERY close.
Very courteous and helpful reception.
Decent room, quiet. Big bathtub.

Cons;
WIFI is like $15 a day. Crazy in this day and age. Tons of teenagers in the lobby for the free wifi in lobby.
Kind of a ways from Orchard. nothing really close by but the MRT station. Orchard is a 10-15min walk, with nothing in between.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jcb193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 14 August 2014
Dear jcb193,

Thank you for your review. It was a pleasure to have you with us and we are glad to note your compliments on our friendly associates, quiet room and the spacious bathtub. We hope that you had also enjoyed our close proximity to the Newton MRT station when travelling to the other parts of the city. Thank you for staying with us and we look forward to being of service to you again.

Best regards,
Director of Rooms
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Singapore
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2014 via mobile

The ambient is fantastic. Their service is excellence too. But the variety of food is limited and doesn't taste really good. I would have enjoyed myself more if the food taste better.
Pasties is the only thing that taste good. I most probably ll not be going back again.

Stayed August 2014
Helpful?
2 Thank trizia68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 14 August 2014
Dear trizia68,

Thank you for sharing your review. While we are pleased that you enjoyed the ambience and service at The Dining Room, we regret to hear that the food was not up to your expectation. Please rest assured that your feedback on the food variety and standard has been passed on to the respective departments for review and improvement. We hope to have another opportunity to welcome you back for a more fulfilling lunch again.

Best regards,
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
2,266 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed 6 August 2014 via mobile

We were in town overnight , all our regular places were full so the agent booked us in here . Very basic rooms and service and terrible food at breakfast , the Coco Pops were stale , (just like chocolate milkshake only rancid ) the Bircher muesli was all liquid hard to muck that up . Location is bad on a busy road with the nearest shops a 10 min walk via a freeway .Slow service checking in and the usual I know you a member of SPG but ... So any port in a storm only when all else is full .

Stayed August 2014
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 14 August 2014
Dear Michael S,

Thank you for your review. We appreciate your valuable feedback and would like to apologise for the shortfalls encountered during your stay. Food safety and quality are of utmost importance to us and we would like to assure you that your feedback on the breakfast spread has been passed on to the respective department for review. Your comments on the check-in have also been duly noted and we will continue to strive to improve the check-in experience for our guests. We hope to have another opportunity to welcome you back for a more fulfilling stay again.

Best regards,
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

This hotel is centrally located, beautiful, clean and the staff were amazing! It was my birthday and the management sent me a birthday cake! Try the Newton food court across the street for amazing local food at great prices. Would stay here again for sure!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hushpuppy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 7 August 2014
Dear Hushpuppy123,

Thank you for your generous review. We are heartened to learn that you had a wonderful stay with us and have found the location as well as services rendered by our staff to be up to your expectation. It is also nice to hear that you enjoyed the food at nearby Newton Food Centre. We look forward to welcoming you back again.

Best regards,
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuching, Sarawak, Malaysia
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 5 August 2014

This is a hotel on Scotts Road which is a 5 minute scenic walk from Orchard Road and is also conveniently located next to the Newton MRT station. It is a relatively cheap hotel with good amenities and great accessibility. The advantage of not being on Orchard Road is that this hotel is not smack within the hustle and bustle of the city centre giving it a comparably relaxed atmosphere and the garden where you can have your breakfast is truly a tranquil environment in the city centre where you could sit down and enjoy a nice quiet read or calmly reply your emails.
The gym is well equipped and the pool is decent. free parking is an added bonus:)

Room Tip: Starwood Gold/Platinum Guests would enjoy complimentary internet but otherwise internet is available...
See more room tips
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Hmahendran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review, 7 August 2014
Dear Hmahendran,

Thank you for your generous review of Sheraton Towers Singapore. We are delighted that you have found great value in booking your stay with us and enjoyed the convenient location and tranquility of our hotel. Your compliments on our gym and swimming pool are also greatly appreciated. Thank you for staying with us and we look forward to welcoming you back again!

Best regards,
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Towers Singapore

Property: Sheraton Towers Singapore
Address: 39 Scotts Road Sheraton Towers Hotel, Singapore 228230, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in Singapore
#55 Business Hotel in Singapore
#58 Luxury Hotel in Singapore
#67 Romantic Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
Official Description (provided by the hotel):
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. The Newton Interchange train station next door linking the Downtown and North South Lines makes the hotel easily accessible to major places of attractions. Featuring 420 elegantly appointed rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton

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