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“Atmosphere and location !!!”

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Four Seasons Hotel Singapore
Ranked #3 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 29 July 2011

There are so many luxury hotels in Singapore that it's difficult to make the difference. All of them have great service, facilities, food etc. However there was something in the atmosphere of Four Seasons that I liked, very calm, sophisticated but relaxed - not uptight at all. Despite the hotel is old in Singapore standards it is extremely well maintained.

Location is great just a bit away from the busy Orchard road in its own peace. Handy air-conditioned shopping tunnel connects the hotel to Hilton at Orchard Road. Also pools are great for relaxing after a work day but not good enough for holiday use (if you are into sun and pools).

My choice on business trips because of the atmosphere, location and small things (like doormen handing out ice cold water bottles when you leave etc.). Try the airport transfer, that's good service too.

  • Stayed: May 2011, travelled on business
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1  Thank krdn-ctlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 July 2011

Singapore is one of my fav places and the 4 seasons didn't disappoint. Staff were very nice and helpful. The concierge especially helpful in making plans for our short stay. The location of this hotel is minutes from the shopping mecca of stores...ION Orchard, Takashimaya, Wheellock Place and many more. It was a fun time for adults and kids.

  • Stayed: July 2011, travelled with family
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Thank loverofdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

Well, since I stayed for one single night, I wonder whether my testimony could be not entirely prejudicial despite my partiality to fourseasons. But this stay was not particularly impressive, and it did not meet my own personal expectation for a 4S. Personally, a calmed, cooled room with fine linen, along with a marble facaded bathroom is basic for a 4S; customized services to enrich a business travel is what I look forward from 4S.

Certain portion of the staff appeared to be not well-motivated, and a few staffers to me did not even receive enough training, especially the concierge and the porters. They gave me the typical SG zombie look. Uninspiring interior and breakfasts. And the last thing to whine a bit, the bathtub was not really that clean....

A wonderful business hotel, but definitely not a remarkable 4S.

Pros:
1. Pre-arrival telephone confirmation, as I was informed later on check-in that the particular phone call was made by the GM. All the details had been proceeded by the international reservation center were reconfirmed.
2. Efficient check-in counter, of course, this is a 4S
3. Superb rain forest and the tub could be filled up within 5 mins
4. Efficient house keeping service, the 2 dental kits requested were delivered within secs. Amazing.
5. The fine and soft summer bathrobe. Perfect for the tropical climate.
6. Great courtesy from the sweet blond lady at the counter, your great smile was a huge plus and did soothe the tiredness of traveling.
7. Supply of bottle water! A nice touch.
Cons:
1. The doormen were a bit absent minded. Upon our arrival, they did not assist much and failed to greet at the very first place. This was much different from my experience with other Fourseaons.
2. The duty staffers of the concierge were somehow lukewarm. I wonder whether this is part of the SG characteristic. They did provide the information that was inquired though; still, I felt as if I were not a guest but an errant someone.
3. The breakfast was truly uninspiring. Some of the typical 4S consideration were missing; no stir long spoon for freshy watermelon and honey-du melon juice. The result was the sediment/flesh poped out entirely over my hands. And some of the staffers were intrusive, without grace.
4. The reinovated interior decor of the deluxe twin I stayed reminds me of the 4S Macau. The same wall paper at least... The BATHTUB was not "spotless"

Unfortunately, I left with the impression that some of the staffers are not well-motivated, and some are not even professionally trained, according to my understanding of what sort of service a 4S should be capable of.

It is less likely that I will return. I guess I would try Ritz Carlton or Mandarin Oriental next time.

Room Tip: Avoid this 4S if the price for a deluxe is not below 500SGD
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  • Stayed: July 2011, travelled on business
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2  Thank Giuseppe2255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2011

The best of the best in Singapore! A luxury hotel yet with a friendly atmosphere you will not find in any other 5 stars hotels in Singapore. Just perfect....

  • Stayed: July 2011, travelled solo
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Thank marcoIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2011

A great place to stay in Singapore, luxurious and cozy settings, convenient location, impressive F&B and SPA, friendly and helpful people.

Best of all, we got a "leapfrog" upgrade to a suite room upon our arrival......how nice!

Room Tip: Book on line at the Four Season website.
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  • Stayed: July 2011, travelled as a couple
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Thank johnnymak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2011

I stayed at Four Seasons for more than a week, on a business trip. Perfectly located for shopping and dining - just across Orchard Road. Mine was a spacious room with a king size bed, and with an extra large bathroom. The room over looked the Orchard Road area. Buffet breakfast has good variety and quality. The room has internet and a good range of TV channels. The swimming pool is pretty small and was a disappointment. Did not use the spa or gym, but had a walk through them and they looked very clean and well maintained. Besides that, check-in and check-out were very quick and hassel free.
Since Four Seasons does not have a Membership Program, it might not be an attractive option for frequent travellers. Service and quality were exceptional though.

  • Stayed: March 2011, travelled on business
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Thank amitgupta_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2011

Stayed here with our 3 kids for a vacation. Loved how they tried to put attention to each of the guests with welcome notes and packets for the children. They also gave a birthday cake and cookies for my son who was celebrating his birthday. The concierge was very efficient in booking us good seats for the Lion King and printing out our boarding passes as well.
We stayed in the suite with a connecting deluxe room for the kids so it was a big space for us and we were quite happy with the comfort of the beds. They also provided a brass crib and sterilizer for the baby. Although the suite room looked a BIT on the tired side, it was well made up for by the cleanliness of the room, bathroom, and the inviting beds.
Location is up at the near end of Orchard, right beside Wheelock and Ion mall. Getting a taxi from the hotel was not a problem.
Loved their service and overall I would definitely want to stay here with my kids again.

  • Stayed: May 2011, travelled with family
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2  Thank mai_a216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Singapore

Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#1 Spa Hotel in Singapore
#2 Family Hotel in Singapore
#3 Luxury Hotel in Singapore
#5 Business Hotel in Singapore
Price Range: £216 - £413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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