We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, if a little bland”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Four Seasons Hotel Singapore
Ranked #2 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 10 December 2013

There is nothing wrong with this hotel but as a luxury hotel it does nothing to exceed expectations.

The staff are friendly and the hotel lobby is quite impressive, but the rooms look quite tired and are in need of a refresh.

The hotel is lacking ambiance and seems more suited to a business traveller than holiday makers. The staff did, however, provide us with a beautiful cake to congratulate us, as we were visiting on our honeymoon, which was much appreciated. The breakfast is also very good.

Note: There are two Four Seasons in Singapore. Our taxi driver initially took us to the wrong one, so make sure you double check the address!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank louise t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 15 December 2013

Dear louise t,

Thank you for taking the time to share this review of your recent stay with us.

Having introduced our newly remodelled One-Ninety Wood-fired Steak and Seafood; and our bar One-Ninety by Javier de las Muelas, I would like to take this opportunity to assure you that we are indeed already in the process of implementing upgrades throughout the Hotel.

I am glad to know that we had made your honeymoon celebration with us a little bit more special and hope to welcome the both of you again the next time you return to Singapore.

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,930)
There are newer reviews for Four Seasons Hotel Singapore
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,061 - 1,067 of 1,930 reviews

Reviewed 10 December 2013

It is very comforable, especially the beds. The service is excellent. The food is exquisite. I used to look forward to coming back to my room and taking a bath after a long days work. I enjoyed spending time in the room with room service, or downstairs in the shopping arcarde, where there's an awesome organic restaurant called Glow. One of my all time favorite places in Singapore.

  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Uberfluss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 15 December 2013

Dear Angelos H,

Being your home away from home, it is important to us that you feel as comfortable as possible, so it makes us really happy and fills us with such pride to receive this complimentary review of your stay with us!

We look forward to welcoming you with us again in the near future.

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Though I only stayed for 1 night, the room and service exceeded my expectations. This is my first time staying overnight at this property despite having tried its F&B outlets previously, and given the dated hotel facade, I was not expected to be wowed. Although there appears to be some renovations are going on around the hotel, I did not have any issues with the noise and was not inconvenienced in any way. Moreover the room was very spacious, especially its bathroom which can fit a bathtub, separate shower stall, 2 washbasins and a separate area for the toilet and bidet. Plenty of TV channels and the bed was just divine.

As we were there as part of a bridal entourage, we had the opportunity to experience the banquet and using the ballroom. The food was superb and I especially like the ballroom with daylight. The staff were experienced and service was excellent, given there were 6 weddings going on in the wedding that day.

Well done Four Seasons!

  • Stayed: December 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Eelayel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 15 December 2013

Dear Eelayel,

Thank you for taking the time to share this review with us here on TripAdvisor.

In our continued endeavour to ensure the services and facilities provided to our guests are second to none, we have indeed been in the process of implementing upgrades throughout the Hotel - beginning with our newly remodelled One-Ninety Wood-fired Steak and Seafood; and our bar One-Ninety by Javier de las Muelas.

We hope to welcome you back again in the near future for an experience of our new services and facilities.

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

Everything about our stay was excellent. The room was fantastic, the view amazing and most importantly the bed was comfortable. This was the first time we travelled to Singapore as a holiday destination, (previously it was for business or a short stopover en route,) so we used the hotel pool and spa extensively and found both to be magnificent. We had been informed prior to arrival that there was an upgrade being completed to the bar so this had temporarily been moved to another floor. Had we not been advised of this we probably wouldn't have noticed and the temporary facilities were wonderful (and the cocktails were very nice too, thank you.)

The decor made the stay pleasant and the central location made it easy, but it was the service that truly made it exceptional. All the staff were knowledgeable, professional and friendly. We enjoyed this so much that we intend to visit Singapore each year and stay at Four Seasons.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mongoose111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 15 December 2013

Dear mongoose111,

It is so lovely to know that our team of staff had made your stay with us such a pleasant a memorable one. I am certain that they will be most delighted with your compliments and to know that their dedication and personalised service has now left you wanting to come back every year!

The renovations for our bar is now complete, so you can definitely look forward to a new experience at One-Ninety by Javier de las Muelas the next time you are with us - can't wait to welcome you again then!

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

Kids loved everything about Singapore. The only negative was the lack of restaurants at the hotel. I think one was being remodeled. The Four Season caters more to business people but we felt very welcomed. We also stayed at the Raffles in Singapore but even at the same price, we would recommend Four Seasons.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peter C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 8 December 2013

Dear Peter C K,

Thank you for sharing this review of your stay at Four Seasons Hotel Singapore.

With the host of attractions and entertainment available around the island, Singapore is indeed the perfect destination for family travel. At the Hotel, while we are host to corporate meetings/functions and receive many business travellers, our team of staff absolutely love taking care of families as well - and they go out of their way to make sure that the little ones are left with a most memorable experience!

I am delighted to know that you and your family had enjoyed your with us and we look forward to welcoming all of you back again soon.

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

First impressions count, so we were immediately positive about this hotel when the bellboy opened the door of our taxi and addressed us by name - how did he do that? This was reinforced when the woman at reception seemed to be appalled that there was a queue of one in front of us to check in and got our details and took us up to our room to check us in there. Not only was there a welcome pack with things to do, but she made sure she got all the information she needed to tailor the hotel's interactions with us according to our needs rather than theirs..

We stayed here for seven nights, and there was a constant sense that the hotel and all its staff wanted us to have en excellent experience, from the restaurant staff through to the pool, spa and foyer staff. What was as important was we felt like they meant it - not just parroting set phrases as we often might feel in US or European hotels.

Our length of stay entitled us to free wifi (otherwise S$10/day) and 10% off hotel food. The room was large and the bathroom luxurious. We were in an Executive Room, which was quiet, with a view down onto Orchard Blvd. There was also free coffee and pastries in the Business Lounge.

Okay, it's expensive, but it was worth it. It would be easy to spend slightly less and get a much lesser experience in Singapore. Only possible downside was it is a little out of the centre of town.

Room Tip: Executive room worth the extra.
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Bignickandlittleted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 1 December 2013

Dear Bignickandlittleted,

Thank you for taking the time to share this review of your recent stay with us - I'm sure that the pictures you've included with this review will be a useful reference for other guests as well!

Being your home away from home, it is important to us that your stay is personalised and you feel as comfortable as possible. I am thrilled to know that our staff had made your experience with us such a memorable one and we definitely look forward to having you with us again in the near future!

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2013

check in was delayed if i wanted a room upgrade otherwise was able to give me my prebooked room right away even though it was around 3pm.
upgraded room was rather awkward - no windows in bedroom and only twin beds.
lobby restaurant was only choice as other one was closed for renovations.

  • Stayed: November 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank deepak328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 30 November 2013

Dear deepak328,

Thank you for taking the time to share your feedback of your stay with us.

While room upgrades are based on availability depending on the Hotel's occupancy, please be assured that we do our very best to meet every guest's preferences.

In our continued endeavour to ensure the services and facilities provided to our guests are second to none, we have indeed been in the process of implementing upgrades throughout the Hotel. However, our Chinese restaurant Jiang-Nan Chun (level 2) and newly remodelled One-Ninety Wood-fired Steak and Seafood (level 1) remain available for guests who wish to dine in the Hotel.

We hope to welcome you again soon for a renewed experience.

Yours Sincerely,

Austin Watkins
Director of Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
The Ritz-Carlton, Millenia Singapore
Marina Bay
Marina Bay Sands
Marina Bay Sands
#38 of 316 in Singapore
22,440 reviews
InterContinental Singapore
#7 of 316 in Singapore
1,098 reviews
Show Prices
Show Prices
Show Prices
Marina Bay
The Fullerton Bay Hotel Singapore
Marina Bay
Mandarin Oriental, Singapore
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#13 of 316 in Singapore
7,534 reviews
Show Prices
Show Prices
Show Prices

Been to Four Seasons Hotel Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Singapore

Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#1 Spa Hotel in Singapore
#2 Luxury Hotel in Singapore
#2 Family Hotel in Singapore
#5 Business Hotel in Singapore
Price Range: £209 - £420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Agoda, Ebookers, 5viajes2012 S.L., Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your Four Seasons Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing