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“A typical Four Seasons experience - very little left to chance”

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Four Seasons Hotel Singapore
Ranked #2 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 8 July 2014

We've only recently stayed one night on our way back to Australia from Vietnam but had a fairly typical Four Seasons experience - detail, detail, detail. Staff exceptional. I can't comment on the pool or fitness area, which normally we would use. But our room was large and spacious, the location difficult to beat (first stop: Ion) and our meal at the in-house Chinese restaurant - chosen out of convenience because of the lateness of our arrival - far exceeded expectations (particularly the duck). Breakfast was outstanding with its local food selections.

  • Stayed: June 2014, travelled with family
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1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 July 2014

I've stayed at other Four Seasons properties before but I must say that The Four Seasons in Singapore has the best service.

We arrived before our room was ready and I had to prepare for a meeting. The Filipina lady at the front desk was nice enough to arrange for me to freshen up at the Spa. They even had someone come up to iron the dress I was going to use.

The person that impressed me the most was this woman from housekeeping who was in charge of the pressing. She was so knowledgeable about fabrics and how to care for them. I could tell she took a lot of pride in her job.

The property itself is not so new, but it nevertheless it's still aging gracefully. The elevator takes a while to get you up and down between floors. for instance.

It was a pleasurable stay all-in-all.

  • Stayed: May 2014
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1  Thank M V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014 via mobile

i enjoyed the hotel a lot
it takes about 30 mins from the airport by taxi
room was good but it looks antic a bit
the breakfast was not so the best

Stayed: July 2014, travelled on business
Thank Jaeun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

The service at this hotel is excellent. Staff are friendly but not servile and we were recognised and acknowledged at all times.

The location suited us and the only fault we could find was that the Hotel has aged a bit when compared to some of it's competitors. It was however well appointed with all we could desire.

  • Stayed: July 2014, travelled as a couple
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Thank GeoffKliger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

The Four Seasons Singapore fails to live up to it's globally renowned brand name. Although the rooms are uber luxurious and comfortable, the fitness area is far from five star while the pool is non descript and tiny and fails to warrant a comment. What needs a prompt change are the bathroom accessories which are packed in rainbow coloured tubes an absolute misfit for a business hotel of such repute. Imagine your bath soap packed in a bright green wrap. I almost expected to see some candy pop out when I opened it. The service however is very good but for the price you pay, this is not unexpected.

  • Stayed: June 2014, travelled on business
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Thank SajMit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinWSingapore, Director of Marketing at Four Seasons Hotel Singapore, responded to this reviewResponded 4 July 2014

Dear SajMit,

Thank you for posting your candid comments here on TripAdvisor. While we are disappointed to learn about your experience, we appreciate the sincerity with which they were shared.

I am aware that our Executive Office has reached out to you in an attempt to learn more about your comments but I also wanted to take this opportunity to share some feedback. The new bathroom amenities are a collection by Etro, an Italian luxury goods company that have been met with positive response by many, however we continue to offer L 'Occitane for our guests who prefer this product line. We are also in the midst of a multi million dollar enhancement to our 20th floor pool and our third floor pool which will be finished in the next 60 days. This is a part of our annual investment to ensure our products and services remain world class. Stay tuned for soon to be announced plans for many other parts of our facility!

Should you wish to connect at anytime, I can be reached directly at austin.watkins@fourseasons.com.

Yours Sincerely,

Austin Watkins
Director of Marketing
+65 6831 7100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

Incredibly service from the hotel staff - I felt like a VIP. The hotel is incredibly beautiful and classy without being stuffy. The food was amazing and my room was heavenly. I've decided it is the only place I will stay when I'm in Singapore. It really is a class above anywhere else I've stayed.

  • Stayed: June 2014, travelled on business
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Thank Rita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Stayed for two nights when visiting my sis in SG.

Checked in is fast. We asked for quite room when book through Agoda and the placed us is a corner room, which is great.

Room is spacious. My wife particularly love the bathroom, which is very well designed. Bed is very comfortable.

What I like most is the evening housekeeping. Apart from the usual bedtime setting, you are provided with CD and book "Guide to deep sleep".

Location wise, it's great. It's connected to Hilton where you can passed through and you are at Orchard Road! Shop shop shop shop ! Hard Rock Cafe is just few minutes walk away.

Buffet breakfast is good and varieties from local and international. They even serve honeycomb! How natural can you get for honey!

A complaint is that the morning paper was removed from my room by housekeeping when I went down for breakfast, before I have chance to read it! Second day, they don't even deliver it, even I place the card at the door for it.

Overall, it's a recommended stay.

  • Stayed: June 2014, travelled as a couple
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Thank RobertChew-MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Singapore

Address: 190 Orchard Boulevard, Singapore 248646, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Singapore
#1 Spa Hotel in Singapore
#2 Luxury Hotel in Singapore
#2 Family Hotel in Singapore
#5 Business Hotel in Singapore
Price Range: £209 - £402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Singapore 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more   less 
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Also Known As:
4 Seasons Hotel Singapore
Four Seasons Singapore
Singapore Four Seasons
Four Seasons Hotel Singapore

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