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Yun Kee C
Kuala Lumpur, Malaysia

Excellent

5.0 of 5 bubblesReviewed 31 Mar 2024via mobile
Great hotel - try it to believe it. For starters, the MRT station Orchard Boulevard is right opposite the hotel (less than 30m) - makes it so convenient to travel around Singapore!

Service is above excellent- from Ms Hidayah (front desk) to Mr Solomon (J65) - they remember you and make you feel so welcome.

The lounge (L17) manned by the excellent Ms Chona & Ms Jessey- service above par!

Definitely will stay again!
Date of stay: March 2024
Trip type: Travelled as a couple
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4 - 9 of 1,688 reviews
Reviewed 30 March 2024 via mobile

We were very pleasantly surprised with our experience at Hotel Jen Tanglin. The staff were all so warm and made us feel so welcomed. Inah at the reception anticipated our needs without having to ask and Lisa with housekeeping was super responsive and friendly. The location of the hotel is really convenient too with Orchard Boulevard mrt station right at the doorstep and Tanglin Mall (Cold Storage, Little Farms, Scoop etc) accessible via a connected walkway.

Date of stay: March 2024
Trip type: Travelled with friends
Thank Adrienne X
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2024 via mobile

Very average hotel, communal areas in need of upgrading.
Stay regularly at this hotel at the behest of my employer. Pool area was littered with last nights drinks and coffee cups on the floor. Didn’t seem like anyone was tasked to clean properly. The poolside restaurant was leaking in a rain shower on my previous visit.
Gym - pretty much unusable due to the fact that the air conditioning is broken. The “temporary solution” of two portable units had little effect and one was also broken and leaking. The temperature in the gym was 27 degrees, very uncomfortable even for light exercise. In addition to this the water machine has been removed, and there was no water supply to drink. I called to request this twice and it never arrived.
I would not stay at this hotel by choice.

Date of stay: March 2024
Trip type: Travelled on business
Thank Tim V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2024 via mobile

We stayed at hotel Jen to break the journey for our trip back home to New Zealand from London…
Very handy to tube / metro we were given a warm welcome by a young girl (possibly training to be a receptionist)… although we arrived @ 9am the girl did get mixed up with the cost of a early check in which we declined once she clarify the actual cost… left our suitcases and went out to explore the city…
On our return, we went up to the room and were pleasantly surprised, very nice view over the pool area…
In the early hrs of morning there was some noise from other guests in the hallway which was a little annoying…
The following morning breakfast was incredible a huge buffet with English Continental and Asian dishes available, fresh fruit juices and coffee and tea selection. I was quite fascinated with the robot that was in the restaurant Taking the dirty plates back into the kitchen which I hadn’t seen before staying in hotels…
Overall very pleasant stay and was able to use the pool and gym area to have a shower for our late flight that evening which is definitely appreciated with the heat of Singapore….

Date of stay: February 2024
Trip type: Travelled as a couple
Thank cookiedave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2024 via mobile

At first glance I thought this was out of the way but the hotel is right next to the Orchard Boulevard MRT station and it's a 15 minute walk from the junction of Orchard Road and Scotts Road.

The room is well designed with a very large bed and the bathroom has a nice sized shower. The bed was really comfortable.

I only ate once in their restaurant and was disappointed with the fact that their seafood was still thawing out from the freezer and the mussels and crabs tasted of water as a consequence. The breakfast was expensive so we ate breakfast in the adjoining Tanglin Mall where there were a few choices.

They have a nice pool but it gets crowded quickly. They also have a nice gym.

The staff on the front desk are very inefficient and it was the longest check in and check out I've ever experienced in a hotel. For such an impressively technologically advanced city as Singapore, this was rather embarrassing. They need to look into this.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Martin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 March 2024 via mobile

Very friendly staff club room overlooking pool was quite large enough . We always seemd to be last on the cleaning list. Very handy for the Mall and 711 for your tourist sim . Club Lounge seems to be more alingned for buisness groups quite noisey at times bear this in mind if your paying a premium for its use

Room tip: Think carefully about booking club lounge
Date of stay: March 2024
Trip type: Travelled as a couple
Thank 123456789de
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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