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“Excellent Hotel!”

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Shangri-La Hotel, Singapore
Ranked #8 of 312 Hotels in Singapore
Certificate of Excellence
New York, NY
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Excellent Hotel!”
Reviewed 5 June 2011

This was an excellent hotel. Great room, great bathroom, excellent food. We came in from a tiring few days of travel and found this hotel to be the perfect rejuvenation spot. The hotel restaurant is open 24 hours. The hotel staff was extremely attentive. We simply couldn't have asked for a better hotel in Singapore.

  • Stayed December 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank joshdotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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New Delhi, India
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 June 2011

the hotel is superb with superb staff and everything excellent .. the staff is too good and had a great time with my family . we enjoyed the stay so much that we didnt want to get out of the hotel . its 5 mins walking to the city center and shopping district .

  • Stayed July 2010, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank priya14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2011

Sorry for a mixed review. We booked into a delux room in the Tower Wing. First room was musty and so transferred. Second room was also musty and transferred again. Third room was ok until 4 days in when cigarette smoke started to pour into the room from a vent in the bathroom so transferred again, but this time with an upgrade to a bigger room with Horizon Club benefits. The smaller Delux rooms are nice, but with dated decor. But this decor is perfect for the larger rooms ! The reception area is stunning, the pool is great and the service is excellent. The line restraurant food is good and the Horizon Club benefits are also good. The views from the Horizon Club, Blu Restraurant and rooms are fantastic, especially at night. If I could afford it, I would stay again, but in the larger rooms. If I could not afford this, I would go to the Holiday Inn Orchard road which has recently refurbished its rooms and is where we stayed last year.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank LightUser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 June 2011

Best hotel I ever stayed at. The welcome in reception, the spacious rooms [we had a pool view room in the garden wing],the spacious and spotless bathrooms, the balconies with cascading flowers, the attitude of the staff, the quality of food, the gorgeous pool - simply everything is just overwhelmingly excellent. Despite the grandeur one is made feel like at home and welcomed like a family.
We have stayed at other hotels in Singapores previously, including the new Fullerton on the Bay, but there is no comparison!

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank katsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2011

Stayed here for part of our honeymoon. Service was great, a few honeymoon touches were applied to the room which was very sweet, also got a honeymoon cake which was delicious. We stayed in one of the club rooms. The club lounge had good views, the canapes were delicious, drinks were okay (they didnt have sparkling available, that had to be purchased seperately). Breakfast selection was good.

  • Stayed October 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank littlerosepetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2011

We stopped over in Singapore for our honeymoon last June. We got upgraded to a luxury suite, which had decent size and elegant interior decoration. The staffs were very friendly and they were almost like bowed on your knees. The best part of this hotel was the Horizon Club, which we could enjoy different type of snacks and cooktails every day. The complimentary breakfasts in the Club were very tasty too. We felt that we were the king and queens living in nice kingdom. Though the daily rate was very pricy, we felt every dollar was worth for the stay. Thank you so much for making our honeymoon so memorable, we are definitely coming back again.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Happysydney2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 27 May 2011

We stayed for 3 nights on our 2nd leg of our honeymoon tour. Beautiful hotel, good service, good food and drink. This hotel is really geared for the business travaller really rather than holiday makers, although it has a nice pool. Singapore is a haven for shopping along the Orachard Road, shops, restaurants and more. Shangri La hotel is situated at the top of the Orchard Road in a quiet residential area. We walked the entire length of the Orchard road on our first day, popping in to shops and cafe's along the way all the way to the Sky Wheel Flyer. The walk took us 5 hours! fantastic.
Be warned it will rain on occasion so take a brolly just in case.
I would definately go back to Singapore, but probably stay in one of the hotels on Orchard road, as like I said it was too commercialised, but really worth the visit.
My only negative was the house keeping, not really on par with other 5 star service. Our maid would turn up late in the day to do the rooms, although they would clean the room etc, they did'nt move anything we may have left on the floor, ie shoes, clothes etc. Other 5 star hotels I have stayed in, they have folded our clothes and put shoes etc away for us. May be we just got a lazy maid.
Oe last thing, go try the Singapore Sling...when in Rome!

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trooper777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Property: Shangri-La Hotel, Singapore
Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#8 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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