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“Simply brilliant hotel” 5 of 5 bubbles
Review of Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
Ranked #9 of 308 Hotels in Singapore
Certificate of Excellence
London, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Simply brilliant hotel”
5 of 5 bubbles Reviewed 10 May 2013

Just the right distance away from the centre of the city to feel like you are escaping, and with the usual level of service you would expect from a Shangri La hotel. Rooms are great with good views, and the staff just wonderful.

Room Tip: Floors 20+ facing city have good views.
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  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NMC1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (967)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
London
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 9 May 2013

The hotel is luxurious which is what you expect from a Shangri-la. The foyer area has the wow factor when you walk in and the guys that open your car door are all dressed up and very friendly. All the staff were great. The breakfast is possibly one of the best I have ever had. Every kind of food - a whole room of it with different stations catering to every need. Nice outdoor pool. Whatever time of day we went, we could always get a sun lounger. And they came round with cold towels which was a nice touch. Lots of different choices of restaurants in the hotel - sushi was great as was the Italian. The only 'down side' is that the location isn't great and you have to get a taxi to go anywhere - but this is Singapore and nowhere is far away.

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Susannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

We stayed for two nights and thought it was outstanding. We lashed out on anexecutive room which was large, very well appointed and lovely to be in. Each night we went up to the club room which offered complimentary tasty snacks and decent quality drinks. The breakfast area downstairs was large and offered high quality food with as wide a range as I think you could possibly want. The pool was large, as was the gym (professional gym size and standard). In fact the fitness area, including sauna, spa, steam room and all the extras you needed was the best I've encountered at a hotel. The hotel is well positioned and only a 5 minute walk to the main shopping area on Orchard Rd. The Shangri-La isn't cheap (as you would expect) but in my opinion it's worth the money - I'd love to go back if I can afford it!

Room Tip: The best rooms are the executive rooms which cost a bit more and are higher up. We had a view of the...
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  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vontoby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

The staff in this hotel is the most gracious and lovely I have ever encounter. Everyone is friendly and efficient. Each staff member does what it takes to make the guest comfortable and the environment clean and delightful. From the Lobby Bar (tallest champagne glass I have seen and they fill it!) to the Horizon Club Level breakfast, tea and cocktail staff, the CHI spa reception and treatment specialists. Again, the Shangri-La scents and facitities are great. I am a commited "Shangri-La Girl"! Waterfall restuarant quite good with some great Lebonese wines. Main dining room is loud, too many hard surfaces. Nail salon and hair salon have good talent, the facilities are just ok.

Room Tip: The highest tower rooms give you a view of the pool and the vast sky and sun. The Horizon Level delu...
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  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 8 May 2013

Stayed in Shangri-la Hotel Singapore in April for second times. When I entered the lobby, I could feel that hotel is not young and in fact is the same age as me (I knew it from the staff I asked).
BUT, you could see the cleanliness and feel the good and fresh smell of unique scents, not to mention grand flower arrangement and huge lobby lounge with garden view seen from the big glass window.... this is what we need when we stay away from home.... the beautiful and clean surrounds plus warm and smiley staff.
By the way, The Line cafe has Orange color scheme which is my favorite color. Just Perfect Home for me.

Room Tip: Choose the room near the garden.... grand view and relaxing.
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  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cacay1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 May 2013

First time staying that I have stayed at the Singapore Shangri-Li and was impressed. The check in was seamless, my room was clean and adequate with all the basics. The facilitates were clean and tidy and they had a very good gym that would cater for all types of fitness. The food(Breakfast) was exceptional with lots to choose from, catering for all palates.

Overall great stay and would return

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zimbob50939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Stayed 2 nights at the Horizon Club Executive Room and experienced top notch service as one would expect from Shangri-La. The hotel sets very high standards & I applaud them for maintaining it; having stayed at their other great hotels in Surabaya and Edsa.
The Horizon Club lounge is a great place to work in comfort and enjoy a simple but delicious snack & drink. The breakfast at the Club was delicious.

Excellent hotel!

Room Tip: Horizon Club rooms all have great unblocked view as they are from level 17 (I think...) onwards
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  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chrisqey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Property: Shangri-La Hotel, Singapore
Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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