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Shangri-La Hotel, Singapore
Ranked #9 of 314 Hotels in Singapore
Certificate of Excellence
Perth, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“no title”
Reviewed 18 January 2014

Have stayed many times at Shangri-La Singapore and will be back end of March. My only comment is that the standard of food in the Horizon Club seems to have dropped off! Service in the club lounge is always first class.




Stayed January 2014, travelled solo
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (25)
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English first
Melbourne, Australia
Level 5 Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 January 2014

We had an excellent stay in a deluxe room of the valley wing for 3 of us. We were able to get into our room early on arriving from a morning flight from Milan and were very grateful for this. The room was spacious, clean, very comfortable bedding with a large bathroom. it was also well lit and completely sound-proof. Non-alcoholic drinks were free from the minibar which was helpful. The large free-form pool is lovely as was the Koi fishpond. The breakfast was outstanding in both quality and service, as was high tea. We had dinners in their Japanese and Cantonese restaurants with OK food and good service. the hotel is 1 km from the main (fashion) shops on Orchard road and therefore a 15 minute walk away so not as convenient as other hotels on Orchard rd itself but I would stay here again when we next stop over in Singapore.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank gohawks23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 5 Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 15 January 2014

What a fabulous hotel, perfect location, first class staff can't understate our experience
staff so happy to help sadly we only had two day stay on our way back home, the Singapore slings to die for.............

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 January 2014

We used this as a stop-over en route to Bali and got the club level room, which made for excellent breakfasts & cocktail hours! So worth it. Best cappuccinos and eggs benedict ever! Loved the rooms, but will say the downstairs restaurants looked crowded! The gym is really nice & the pool too. We liked the location ... a short walk to Orchard Street. LOVED proximity to the botanical gardens, where we walked & ran as much as we could during our stay. The staff was great, loved everything about it.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KLBWashingtonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

I have always been a frequent guest to the Shangri La group. But Singapore always disappoints. Rooms at the Tower Wing are dilapidated, ACs are never working properly, flush or toilet ventilation always breaks down. Rooms says a King but you get 2 single beds pushed together to form one. You never see this at Ritz or Four Seasons in singapore! Fruits they provide are not top quality. Service during breakfast at The Line borders on atrocious. Lots of PRC staff - service with no quality. Always a mess!!!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Hali Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2014

Beautiful place to stay in Singapore. The garden surroundings are wonderful . We love staying in the Valley wing and all the staff there are fabulous. The pool is large and all food/restaurants great.


  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
2 Thank Jacqui N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilkeston
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

We upgraded to a club class room at the Shangri-la hotel Singapore Really enjoyed the Horizon lounge with comfortable chairs and settees,lovely views and almost endless food and drinks of all kinds-alcoholic and non alcoholic.Very attentive staff and interesting people to talk to.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank ABLIlkeston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Property: Shangri-La Hotel, Singapore
Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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