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“Valley wing - very special”

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Shangri-La Hotel, Singapore
Ranked #10 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 10 March 2014

Following a 10 day cruise around Indonesia, we decided to have a few days relaxing in Singapore and chose the Valley Wing at the Shangri La which is one of our preferred hotel groups.

The Vally Wing has been previously well described and is as good as it gets. It is a prestigious and exclusive place. Nothing is too much trouble and service is proactive and personal. We received an upgrade to a one bedroom suite which was luxurious and spacious. The decor and furnishings are a traditional style.

Breakfast is served in the summit room and again everything is beautifully done. The Vally Wing extras are a great addition.

During our stay we ate both in the hotel and locally however our experience at The Line restaurant was very poor and we left after 20 minutes. I note other poor reviews and the hotel really does need to address this.

I would definitely return to this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank DebTwoHoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,550 - 2,556 of 5,053 reviews

Reviewed 10 March 2014

Excellent Hotel, second time staying and didn't disappoint. Service was great from the time you get there to the time you leave.
During this stay the staff were amazing when my young daughter sadly had a seizure on our second day, the hotel staff kept their cool and organised everything we could possible need during this stressful time.
The pool is amazing and you can't bet a better location.
I wouldn't stay anywhere else, especially with young kids.

  • Stayed: March 2014, travelled with family
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Thank nicholaspiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

I've stayed here several times and have enjoyed it every time. Rooms are nice with soft beds and the bathrooms are very spacious. I weigh 250 lbs and never had an issue with room size. The AC is plenty strong for the Singapore heat and humidity.

  • Stayed: February 2014, travelled on business
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Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Stated a couple of days in a Valley Wing room and whilst it may appear expensive you get what you paid for and then some. Unlimited free alcohol, breakfast that is prepared to perfection, free snack food all day and the best service provided by all the staff members encountered.
The grounds, gym, pool and seating areas are top class. It is impossible not to enjoy your stay there.
Unfortunately there was one negative, the one evening meal we had at the hotel was at the Line and it was terrible, which is most odd as the venue was crowded and appeared to be popular.
Overall it is the best hotel I stayed in Singapore and will definitely stay in a Valley Wing room when I next visit Singapore.

  • Stayed: March 2014, travelled as a couple
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Thank stonhaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

The Valley Wing of the Shangri-La Hotel provides a world class hotel experience. The rooms, amenities and especially the staff are all fabulous. The all day complimentary canapes and beverages in the foyer area make this Hotel a real home away from home experience.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with shangri-la.com
1  Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Stayed here some years ago and it was memorable for all the right reasons, so we booked for 2 nights in Feb '12. Room was not very clean-dust on chair frame, bathroom needs a refurb. Took ages to check in. Then went for Tapas in the top floor bar which was pretty poor especially for a hotel that claims to be 5 star.
Don't think we will be going back here.

Stayed: February 2014, travelled as a couple
Thank Antwasthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Excellent hotel with lush green around.... best breakfast... excellent service... best chefs... receiving is good... hotels guest bus service is good and very useful to go to the nearby business area... overall excellent hotel to stay at :)

  • Stayed: March 2014, travelled on business
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Review collected in partnership with shangri-la.com
Thank Rama Krishna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#10 Luxury Hotel in Singapore
Price Range: £210 - £323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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