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Shangri-La Hotel, Singapore
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Reviews (5,395)
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Reviewed 14 March 2014

First class in every single way !!
Stayed here a number of times and from Staff right through to the food its first class.
The minute you arrive your treated like a king...if you can upgrade to the Club rooms its well worth the money.
The pool area is great and 5 mins walk from Orchard Rd were there is something for everyone.
This is up there for one of the best Hotels i have stayed in.

  • Stayed: August 2013, travelled on business
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Thank pspeed19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

This was our third visit to Singapore and definitely the best hotel. If you are looking for a hotel which makes you feel special from the moment you arrive then look no further. The location is also excellent, easily within walking distance of Orchard Road. For us, it's the best hotel in the world.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with shangri-la.com
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

I was booked into a standard room in the hotel and at check in I was upgraded to the " Valley Wing" and one of the Singapore suites. The room/ rooms were luxurious, everything you can imagine was supplied in the room, pure and utter luxurious. The service was amazing, butler on call 24 hours per day. Ironing on call, fresh fruit, tea, concierge etc..... All on call to the room.

The breakfast was to die for, I never ate dinner in the hotel, but it looks very good. Superb hotel to stay in whilst on business in Singapore, or staying for a long weekend with your wife and family.

Superb pool and sun bathing area, can't compliment the staff enough, I advise any hoteliers who aspire to be the best, to stay in this hotel for at least a long weekend, you will be able to learn from one of the best.

Free drinks and snacks in the executive club room.

  • Stayed: March 2014, travelled on business
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Thank BillyD6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

Great tranquil hotel, just a little bit off busy Orchard Rd., and is quiet enough considering its in a very Urban City. The layout is sprawling, providing a good amount of greenery around the hotel area, and is perfect for just a quiet retreat from work, or for travellers with kids who want some pasture for the little ones to run around in.

Price though is pretty steep, which is a bit expected as this is a 5-star hotel, though one can argue that it can be cheaper, as i've seen better-looking 5-star hotels charge less. But for the price, one wont be disappointed, as amenities are top-notch and the mattresses are wonderful.

If I had any complaint, it would be though about my room not having complimentary water bottles upon arrival. I thought it was a gambit of sorts, as a weary traveller like myself at that time just needed a drink, and the only thing available in my room were a couple of 11-dollar bottles of evian (i am never falling for that again). i called the operator then to ask for free water, and she said that i had water bottles there but trust me, there were none.

  • Stayed: February 2014, travelled on business
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Thank BogsFab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

I attended a two day conference in this hotel some where around 2003 - 2004. The ambiance of this hotel is very excellent. Very neat and clean. It is in a very good location, well connected with city transportation. Hotel management is really awesome and personnel in the hotel took a nice care of the Guests on both the days without any compromises. Food was excellent. The arrangement for the conference was really welcoming for all exhibitors, performers as well as the spectators. They have maintained good quality and hygiene, from all aspects. It is an International hotel with star rating beyond the maximum possible [5 star or 7 star].

  • Stayed: April 2013, travelled on business
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Thank Nayaka2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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