We stayed in a Garden Wing Pool View Deluxe room for three nights. Check-in was handled very efficiently, with very friendly service, and we were shown some of the hotel facilities before being guided to our room. The rooms were large, modern and very clean with lovely views of the pool area from our balcony. We took advantage of the complimentary cocktails and canapés, which were available during the early evening with a Garden View room.
We had breakfast twice in the Waterfall Cafe. Our first experience was very good, with quick and impeccable service, and lovely food. However, our second visit was not as amazing - the service this time was actually fairly poor, and it took considerably longer for the food to be delivered.
As for the in-hotel restaurants, we dined in both the Line and Shang Palace. We dined at the Line on our first evening, and the experience was somewhat mixed. We opted for the a la carte option; the food was average, but service again lacked - it must have taken about half an hour to get the cheque. We very much enjoyed the food in the Shang Palace, and this was complimented with good service. We had drinks in the lobby bar every evening, and this was a wonderful - live jazz singing, fantastic service in a truly majestic lobby.
The hotel provides a bus transfer every hour to Orchard Road, one of the main shopping destinations in Singapore. Taxis are available from the hotel's forecourt, however we were sometimes waiting a while due to a long queue and shortfall of taxis. The hotel is a little out of the way from the city, but isn't more than a 10 minute taxi ride from anything really.
Overall, a fantastic experience, and I would most definitely return.
- Official Description (provided by the hotel):
- Regularly voted among the top hotels in the world, the Shangri-La, Hotel Singapore, set in 15 acres of tropical landscaped gardens, is a truly luxurious oasis in the centre of bustling Singapore, a short walk from the main shopping, entertainment and dining districts. The hotel comprises 792 elegant guestrooms and suites with three distinctive wings: the newly renovated Tower Wing, with its contemporary relaxed vibe, housing the executive Horizon Club rooms and family-friendly rooms and suites; the urban resort Garden Wing, set amongst lush tropical foliage; and the exclusive Valley Wing for the discerning traveller. 127 service apartments and 55 luxurious condominium units are also available for longer staying guests. ... more less
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- Also Known As:
- Shangri La Hotel Singapore
- Shangri La Singapore