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“Great Hotel”

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Shangri-La Hotel, Singapore
Ranked #9 of 312 Hotels in Singapore
Certificate of Excellence
Preston, United Kingdom
Level Contributor
222 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Great Hotel”
Reviewed 28 November 2010

Stayed at the Shangri La for two nights on route to Oz as a start to our holiday. What a great hotel much nicer then we expected. As it was our first time in Singapore Raffles was first choice,but this was fully booked. As you do we went to the long bar for the obligatory "sinagapore sling" after visiting how glad we were to be staying at the Shangri La the gardens where beautiful and the hotel secluded and private, unlike Raffles which seemed more of a theme park.. We would definitely stay again, from check iin to leaving the staff and service where excellent.

  • Stayed November 2010, travelled as a couple
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Helpful?
1 Thank lancsprop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
St Albans, United Kingdom
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 27 November 2010

We stayed 2 nights and were booked into Horizon Club room with all the benefits of breakfast included and free drinks and canopes in the evening,. All excellent. we had a city view room which was fine. Room was excellent and all the expectations of a 5 star hotel. The staff were extremely helpful. Short 10 minute walk to Orchard Road the main shopping street so very easy. Enjoyed our time in SInapore, highly recommend the Botanical Gardens, and we visited the main temples etc which was all very interesting. Little India and Kampong Glam were well worth a visit. Free internt access very good. The outdoor pool was lovely and we were given a free icecream whilst relaxing. Try and find a small eating place instead of a posh restaurant as food can be exceptional for a small cost. We went up the Sands Sky Park to observation deck - this has to be done and far better than the wheel, highly recommended.

  • Stayed November 2010, travelled as a couple
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Helpful?
1 Thank artofeffectiveliving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth WA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 November 2010

Recently stayed 2 nights at the Shangrila in the Tower wing and the room was nice with a lovely view over the pool. The service was outstanding from the moment we arrived. The staff could not do enough to make sure you were always looked after. Location is handy to orchard road. The facilities are terrific with a resort pool and spacious grounds. You must have dinner at the tides buffet restaurant. The buffet is the best I have ever had with an amazing variety of foods to choose from.
Well done Shangrila, we look forward to our next visit.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
1 Thank Phil012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 November 2010

This hotel is pure luxury, the rooms are large very well maintained and clean. The bed was massive, and the bathroom was big -shower and bath separate, and it was very clean. The reception area is huge and very spacious, everyone is very helpful and polite. The garden and pool area are beautiful very well kept. The food in the hotel (we were bed and breakfast) was lovely and a truely a wonderful selection. We also had a lunch around the pool which was also of very high quaility. I cannot wait to go back. The hotel is in a really good area to be able to get around singapore.

  • Stayed November 2010, travelled on business
    • Value
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Helpful?
2 Thank Phillipsclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abu dhabi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2010

We spent 5 nights at this hotel in a Horizon Club Room with all the little extras that come with it - worth every penny! From arriving to leaving it was hard to find fault with any of the facilities. The room on the 19th floor, was spotless, comfortable and had an amazing view - but have to say lacked the wow factor - actually thought it was a little on the small side in comparison to other Shangrila Hotels. The Horizon Club Lounge on the 24th floor was fantastic, serving beverages and snacks all day, then in the evening from 6-8 you can have canapes and cocktails - all beautifully presented and really yummy! We had breakfast on 4 mornings in the Blu Restuarant again on the 24th floor - lots of choice, hot and delicious not forgetting the spectacular view over the city! We tried The Line one morning, but thought it very noisy, bit like a canteen, loads of choice but the food we had was only warm! As other guests have mentioned, the pool area was lovely and we were given sorbet, fresh fruit plus cold drinks. We also had a foot massage by Jacky (not complimentary) which was superb! Also must mention the gardens which were beautifully kept! Watch out for mozzies, if you play golf in the hotel grounds - it had rained quite heavily the night before so they were out in force just in that area!! We enjoyed the 10 min walk to Orchard Road, with the MRT station a little futher on. The MRT is very efficent, cheap and super clean! Taxis also provide a very good service and very reasonable! Must do's - Marina Bay Sands and Skypark - amazing view, beautiful Botanic Gardens and the wonderful Chinatown! Singapore is a beautiful, friendly and very clean city - we absolutely loved it!
Have to finish by saying the staff at the Shangrila Hotel are absolutely wonderful, friendly, efficient and always have a smile! We just loved our stay at this hotel and would definitely return.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank toohardtoplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 November 2010

Singapore is a mega city, well planned and one of the most beautifull cities in world. Shangri La is located near the busiest shopping street in Singapore known as Orchard road (5 minutes walking distance) which is full of malls and eateries. The breakfast lounge is nice and spacious and provides good selection of food. There are other options also for dining within the hotel premises else one can walk to Orchard road and he/she will be spoilt for choice there. Rooms are spacious and have all modern amenities which a business travellor needs at end of a hectic working day. The pool is nice and they also have tennis courts for ardent sports fans. Its within 15 minutes of walking distance to the MRT station and taxis are easily available at hotel. Orchard road is almost at heart of Singapore island and one can go to any area within 30-45 minutes on a cab. Shangri la Singapore is bit expensive hotel and that is probably only drawback of this property.

  • Stayed March 2010, travelled on business
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Helpful?
Thank RohitKatyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 November 2010

Most deluxe and grand hotels worldwide are uniform in their superior grade of service and amenities offered.
What endeared me to my last visit to the Shangri La Hotel however was their extent of personalisation specially in their club section in their top floor where most of our meetings were conducted.I could not figure out how the hotel personnel appeared to to know us instinctively and addressed us individually in our own names.Even the drinks and beverages that we liked seemed to be known to the hostesses on the club floor as well.The desire to go the extra mile in delivering service quality seemed to be ingrained in the hotel staff.
I must emphasise that we were not special guests on the club floor and that there were other meetings (much more high profile than ours) simultaneously taking place and yet we seemed to get a feeling of being personally looked after and which I would term simply as a 'Shangri La hall-mark' after my recent experience.

Even though the Shangri La Hotel is probably more renowned for its tranquility and its

  • Stayed October 2010, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank sidroy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Singapore

Property: Shangri-La Hotel, Singapore
Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore

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