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The Ritz-Carlton, Millenia Singapore
Ranked #5 of 312 Hotels in Singapore
Certificate of Excellence
Melbourne, Australia
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Best of the Best”
Reviewed 4 July 2014

Understated elegance defines this wonderful hotel as one of the best in Singapore. The rooms are beautifully appointed and spacious, with wonderful views over the harbour towards the architecturally striking Marina Bay Sands. This was an upgraded Marina Deluxe room with an even number to denote the harbour side.

The room had literally everything by way of amenities, with a spacious bathroom that included a bath and two shower heads in the separate shower. Free wifi is included with the room and works very reliably.

The nightly turn-down service provided a fresh bucket of ice daily and chocolates for each guest. The mini-bar was well stocked but is expensive, as is all alcohol in Singapore.

The staff in every part of the hotel were nothing less than exceptional. Whilst efficient and helpful, they were also friendly and clearly justifiably proud of their hotel. They were also knowledgable about their city and able to provide many insights and assistance in making bookings and locating attractions.

The breakfast service was also excellent, with a traditional buffet supplemented by a variety of Asian dishes. All food was consistently fresh and of high quality.

The hotel is a short walk from the Singapore Flyer (world's largest Ferris wheel), the Prominade MRT train station and the Gardens on the Bay with the magnificent Supertrees.

We would choose to stay here again without hesitation and highly recommend this wonderful hotel and staff to any traveller.

Room Tip: Ask for a Marina Deluxe room upgrade.
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  • Stayed June 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
1 Thank Rod E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Chicago
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 4 July 2014

I enjoyed my stay at the Ritz recently. The hotel covers not only all the basics, but also all the luxuries that are expected of a Ritz spot. From the bell men, to the doormen, to the concierge and reception staff, and the rest, their smiles and willingness to help and advise just puts you at total ease. the room is very clean, airy, spacious, and I had a lovely view of the Marina. The bed was super comfortable and the bathroom top notch. While I did not participate in their afternoon tea service, I just hung around and listened to the lovely classic guitarist and pianist playing nice music and it was obvious the people were having a lovely time and service there. The gym facilities are excellent, as is the pool area, sweet and enclosed with surrounding tall trees. The location of the hotel is excellent. Easy walk to the Marina bay area, and also I walked for seven hours all over the city up to the Quays and even residential areas aimlessly and still ended finding my way back in the evening without asking for directions. My only simple negative thought is the breakfast buffet: while the choices were varied and plentiful, something just felt a little missing, compared to some of the other buffet at other top notch luxury hotel. But it was a minor gripe, nothing else. Also, i truly appreciated the hotel allowing to stay without any extra charge for over hours after my 4pm scheduled checkout time. I also recommend a cocktail and easy chill in the early evening at "The Beacon", which is a nearby 7 minute walk bar/restaurant on the sidewalk of the Marina Mall. I will definitely stay at the Ritz again and highly recommend it!

Room Tip: Request a Marina Bay view
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  • Stayed June 2014, travelled solo
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    • Cleanliness
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Helpful?
Thank ChicagoNed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 July 2014

Singapore was our last stop from our 3 weeks trip through Malaysia, Brunei and Singapore. We only booked 2 nights at this wonderful hotel and we regret we didn't stay longer. We arrived in the around 3 pm at the hotel we had taken a limo taxi from the airport which was very convenient because it was Sunday not too much traffic. We checked in and while we did that we were offered something to drink, my husband asked if we could upgrade to have Executive lounge access and how much that would cost so we were given a price and took the upgrade which was a very good decision. We were given our key and went to our room we had a very nice suite and a few minutes later our luggage arrived so I unpacked and we went immediately to the lounge upstairs for high tea since we didn't have any lunch. After our high tea we went to the swimming pool to have a swim and then we went back to our suite where we got ready for the evening and we were meeting with a friend. We didn't go anywhere and stayed in the hotel we made use of the Executive lounge and enjoyed all the nice food and drinks which they offered us excellent service all with a smile and very professional true Ritz-Carlton standard. We were among the last people to leave in the evening because it's so nice to sit in that lounge relax and get served drinks whatever you like. The view is amazing during day and night time. The following morning our breakfast was very nice with all the choices we wanted. It's so nice to relax and enjoy breakfast because during the year we never have time to do that because we are always so busy with work and get up early.

We also got a nice surprise in our room because our friend knew we were coming to stay and arrange for a nice birthday surprise for my husband.

We had a very nice and relaxing time with good food and good drinks it's all worth the money. I hope to do this again in the near future.

We regretted we had to leave on Wednesday noon but we hope to come back very soon to this great place with good food, great service and fabulous people to make this all happen. Thank you

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, China
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014 via mobile

My stay wasn't far from perfect.

Service: All the staff members I encountered were awesome. They accommodated all our needs and requests perfectly and showed their friendliness and helpfulness every time I see them. Upon arrival, they kept the kids occupied, talked to them and gave them ice-cream passes while the adults were busy dealing with the check-ins. This helped a lot.

Location: The location is good. It's a short walking distance to Esplanade and a 20- to 30-min walk to Marina Bay Sands. The hotel is connected to Marina Square and Millenia Walk.

Hotel: Breakfast was good and the condition of the hotel and room was not as poor as I had expected after reading the reviews here. The only complaint I had was that the bed is placed right next to the door and I could hear people talking in the corridor. I was waken up several times due to the noise outside the room.

Stayed June 2014, travelled with family
Helpful?
Thank Caraan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this review, 4 July 2014
Dear Caraan:
Thank you for your recent review on TripAdvisor on The Ritz-Carlton, Millenia Singapore. It is great to hear that your children enjoyed some perks of the Ritz Kids initiative upon arrival. Our Ladies and Gentlemen are passionate about creating unique and memorable experiences for our guests of all ages! On the other hand, I am sorry to hear that you were disturbed in the middle of the night from noise outside your room. Next time, just let us know so that our Ladies and Gentlemen can resolve such problems immediately for you!

Best regards,
Peter Mainguy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014

Stayed for a stopover and loved this Hotel - beautiful pool, good gym, stunning spacious rooms - we were greeted so efficiently and escorted to the pool as we were too early for check-in however every effort was made to get the room ready promptly and we were upgraded to a wonderful room with views of Marina Bay. Dined at the Summer Pavilion the food was amazing the only thing is the service was a little bit over-attentive in the restaurant for us as a jet-lagged couple - all the same they were lovely.

Room Tip: Room overlooking the Marina is perfect
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kate_robinson_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

Having traveled to Singapore on numerous occasions I am able to accurately describe this hotel and what it offers compared to other hotels in a similar star category (5 star). Each hotel offers benefits that suit needs to a traveler but what sets the Ritz apart from the others is the professionalism and friendliness of all staff encountered. After a long flight and then travel to the hotel the last thing you need is a long wait to check in and being greeted by a staff member who is only going through the motions. The Ritz has plenty of staff on hand to check you in quickly. We were greeted by an extremely professional staff member, Samantha who went out of her way to meet all requests. During the check in we had genuine conversation making us feel like return guests. The rooms are extremely modern comfortable and large with great views. The hotel is well located in the Marina Bay area and is accessible by MRT (promenade stop). Food was terrific as were the cocktails.
Special thanks to Samantha (reception) and Anya (Chihuly Lounge)
The hotel is a modern art gallery with 4200 pieces throughout the hotel

Room Tip: Choose a room overlooking the Marina and a high floor. You can see the evening light show.
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  • Stayed July 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 589PeterK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitzCarltonSingapore, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this review, 4 July 2014
Dear 589PeterK:
It is truly a delight to hear that you were welcomed with fantastic hospitality and genuine conversation by our Ladies and Gentlemen, namely Samantha and Anya. Both Ladies are gems of our hotel and are outstanding when it comes to engaging with our guests. Thank you for highlighting their exceptional service. We hope to welcome you back to The Ritz-Carlton, Millenia Singapore in the near future.

Sincerely yours,
Peter Mainguy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 June 2014

The hotel is spotless, it was a perfectly comfortable stay. The views are amazing. We didn't miss anything.

I would have said it was perfect if they wouldn't have failed to call us to let us know our room was ready for check-in on the first day we arrived, as agreed.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julia_van_Bommel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Millenia Singapore

Property: The Ritz-Carlton, Millenia Singapore
Address: 7 Raffles Avenue, Singapore 039799, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Singapore
#4 Business Hotel in Singapore
#4 Family Hotel in Singapore
#5 Romantic Hotel in Singapore
#5 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Millenia Singapore 5*
Number of rooms: 608
Official Description (provided by the hotel):
Minutes away from some of Singpaore's most iconic attractions including the Marina Bay and Singapore Flyer, The Ritz-Carlton, Millenia Singapore provides privileged access to one of the world's most vibrant cities. While the panoramic glittering views of the city skyline and Marina Bay invites intrigue, our Singapore hotel's central location tempts exploration. The Ritz-Carlton, Millenia Singapore has several outstanding reasons for guests to stay on the property a while before adventuring out, ranging from a stellar collection of 4,200 contemporary art pieces including works by Frank Stella, Dale Chihuly and Andy Warhol as well as the lush idyllic pool perfect for enjoying the tropical warmth at. Guests enjoy a multitude of shopping, dining and entertainment options at three shopping malls accessible via covered skybridge as well as public transportation options within walking distance. Dining Indulgences: Colony - A true taste of Singapore. Summer Pavilion - An intimate and sophisticated Cantonese dining experience. Chihuly Lounge - Linger over light meals and afternoon tea or sip cappuccinos and cocktails in the presence of Dale Chihuly's stunning glass sculptures. ... more   less 
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Also Known As:
Ritz-Carlton Millenia Singapore Hotel Singapore
Ritz Carlton Singapore
Ritz Singapore
Singapore Ritz-Carlton
The Ritz-Carlton, Millenia Singapore

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