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Pan Pacific Singapore
Ranked #14 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 29 July 2011

Pretty much perfect as far as service and food and quality of accomodation - the location is excellent, and we sleppt well. It is now our preferred stopover location for trips to Europe from Australia, which usually occur every 6 months or so. The breakfasts are one of the highlights.

  • Stayed: December 2010, travelled with family
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Thank mimpmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 2 August 2011

Dear Mimpmark,

Thank you for choosing to stay with us and I am pleased to learn that you have enjoyed your stay. We certainly look forward to welcoming you again for another memorable hotel experience at the Pan Pacific Singapore!

Regards,
Jennifer Wong
Manager, Guest Care Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (7,540)
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5,090 - 5,096 of 7,540 reviews

Reviewed 28 July 2011

I stayed in this hotel for a couple of nights and I have to say I really did enjoy my stay. The hotel was in a great area - only minutes walk from a metro station and you didn't even have to walk out of the hotel to enter a shopping centre. The hotel staff were friendly and very helpful. And the room service was very good.
I really do not have a bad thing to say about this hotel... They even let me check in at 7am in the morning which was lovely after an 11 hour flight. And their shower was also amazing and their beds were perfect.

  • Stayed: July 2011, travelled with friends
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Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear Kelly-Ruth08,

Thank you for choosing to stay with us and I am certainly pleased to learn that you have thoroughly enjoyed your stay with us. The team at Pan Pacific Singapore too joins me in thanking you for recognising our efforts in creating memorable hotel experiences for our guests.

We look forward to welcoming you for another Pacific Experience with us in the near future.

Regards,
Jennifer Wong
Manager, Guest Care Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2011

This is only the second time we have stayed here and the standard remains high. We were upgraded to a club room and nothing was too much trouble for the people on that floor. Courteous and helpful at all times. The room was superb, spotless and with all the additional touches that make a stay just that little bit bettter. We ate in their italian restaurant which was superb but a little chilly with the air conditioning, however on seeing my wife was feeling the cold air they quickly produced a wrap for her - that's service.

Everyone in the hoel took time to smile, check if we were ok, offer advice and generally ensure we were comfortable.

  • Stayed: March 2011, travelled as a couple
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Thank EltelUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear EtelUK,

It was our great pleasure to have you as our guest again! It is such an honour to learn of your commendations towards our associates. Pan Pacific Singapore prides itself in creating memorable hotel experiences through having great relationships with our guests. The team at Pan Pacific Singapore joins me in thanking you for acknowledging our efforts.

We certainly look forward to welcoming you back real soon!

Regards,
Jennifer Wong
Manager, Guest Care Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2011

On our way to London from shaky Christchurch we stopped in Sing to catch with some olg friends.
We stayed at the Pan Pacific on Marina Square.
First, the hotel had arranged to pick us up at the airport, the car was the size of a small yacht! which with a 5 months old boy was very handy.
The check in was faultless and very friendly, no front desk involved, instead the guest relations lady took us to our room and dealt with all formalities there.
The room was very well appointed whilst a little tired.
Breakfast: now we're talking, pure heaven, the choice was extraordinary, the staff super friendly, as we had the little boy we even skipped the cue! not very British you might argue!
Throughout our 3 nights stay we were made to feel very welcome, the staff were always charming.
It might not be the most elegant hotel in the world but it's service makes up for it.
I certainly recommend it for your next stay in Sing.

  • Stayed: June 2011, travelled with family
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Thank MrHulotetlesKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear MrHulotetlesKiwi,

Thank you for taking time to share your experience with us and it was our pleasure to have you as our guest during your stopover in Singapore. I am particularly pleased to learn that you have loved the breakfast at Global Kitchen and that your commendations towards the team. Taking your positive feedback on board, we will continue to strive towards excellence!

Regards,
Jennifer Wong
Manager, Guest Care Services

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Reviewed 27 July 2011

This hotel is simply perfect in every way. Through my Amex card I got a very good deal: stay 4 nights and pay only 3 in a king size room with harbour view. The room was indeed very big with a nice balcony with a view on the Sands Marina Bay hotel (don't stay there according to most reviews). Breakfast is fantastic, the gym and pool are beautiful and service is perfect. I wouldn't know what they could do better.

  • Stayed: March 2011, travelled on business
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Thank PvLAchterveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear PvLAchterveld,

It was our great pleasure to have you as our guest and I am thrilled to learn of your commendation towards us as ‘perfect’ in every way. The team at Pan Pacific Singapore humbly joins me in thanking you for recognising our efforts in providing exceptional service to create a memorable hotel experiences for our guests!

Regards,
Jennifer Wong
Manager, Guest Care Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2011

Pan Pacific Singapore is the best hotel in Singapore , if you don't want to stay in Orchard but still want to be among all the hub. Situated in marina, it has the spectacular view of the bay, connection to the other nearby hotels and for both shopping and Dining the Marina square. You can just say there and have everything. There pool and the Spa is also wonderful. And last but not the least the service is just one to ask for....extremely helpful, cordial and smiling staff...to cater to all your needs. This was the probably my 7th stay at the Pan Pacific Singapore..and will always go back there.

  • Stayed: July 2011, travelled with family
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2  Thank PremaDhaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear PremasDhaka,

It is such an honour to learn of your commendation towards us and it was certainly our great pleasure to have you as our guest during your recent stay with us.

We appreciate your continued support of us and your sharing your experience with us. The team at Pan Pacific Singapore looks forward to welcoming you again in the not too far distant future!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2011

Same area, same age, same kind of facilities, slightly more contemporary decor. Booked last minute on agoda and got a decent rate (S$270++ per night). room service food very good. peppered tuna salad excellent. pretty garden at the japanese restaurant (though excrutiatingly expensive - basic teppanyaki with average chef skills around $120++ per person). direct access to mall. friendly prompt service at reception, spectacular view over harbour and ocean from our 25th floor balcony. decent breakfast buffet, though i still head off to hyatt's straits kitchen for freshness and presentation at the same price ($35 walk in). only minor downside was the noise from Singapore Birthday celebration rehearsals down at the harbourside. but would pick this over MO every time.

  • Stayed: July 2011, travelled as a couple
    • Value
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1  Thank luckyfishsoup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 29 July 2011

Dear Luckyfishsoup,

Thank you for sharing your experience with us and it was pleasure to have you as our guest. I am pleased to learn that you have enjoyed the stay with us and that of your appreciation towards our associates and facilities.

We look forward to welcoming you back for another memorable hotel experience with us at Pan Pacific Singapore!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
Price Range: £151 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Odigeo, Expedia, Southall Travel, Agoda, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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