We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Stay Here”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pan Pacific Singapore
Ranked #13 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 5 December 2011

Stayed here in June and found everything to be exceptional. The executive suite room was a nearly perfect design and worth the extra. The furnishings, the tech, the room service, the pool...you name it and it was amazing. I look forward to staying here again in the near future. Highly recommended.

  • Stayed: July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel_LTE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 8 December 2011

Dear Travel_LTE,

We appreciate your sharing the Pan Pacific experience and are pleased that you have enjoyed a wonderful stay with us. The team at Pan Pacific Singapore will look forward to welcoming you again for another memorable hotel experience soon!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (7,886)
Traveller rating
Traveller type
Time of year
Language
  • More languages

5,123 - 5,129 of 7,886 reviews

Reviewed 4 December 2011

2nd trip to Pan Pacific and never got dissapointed with their service. My last visit was in May 2011 (see my previous review). Room was excellent altough I got the standard room (non panaromic as the last one). I got the best deal out of their official website (average of S$260/night all in) compared to Agoda's.
Location has never been perfect...
- 2 minutes walking to MRT
- 1 minutes walking to nearest mall (Marine Square, Citylink, etc..)
A lot of eating around the hotel. Love it and would come back again.

Room Tip: 22 floors and up are the panaromic room. I would highly recommend someone to get that room instead t...
See more room tips
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Namipra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 5 December 2011

Dear M_Pranolo,

What a pleasure to learn of your positive stay experience for the second time! The team at Pan Pacific Singapore joins me in expressing our gratitude for your appreciation towards our effort in creating memorable hotel experiences for our guests. Taking your positive feedback on board, we will continue to strive towards seeking for improvement where possible. We look forward to welcoming you again soon!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2011

What a start to our Honeymoon, to arrive at the Space aged brilliance that is the Pan Pacific. It's quite mad really, but in a really good way. The architecture is fabulous. I must admit, when we were first welcomed into the hotel by the extremely friendly doorman, I just stood in the foyer with my mouth wide open. The rocket like lifts zooming up and down are a sight to behold, and the outside glass lifts are a tourist attraction in themselves!
As our room wasn't ready when we arrived (we arrived at 8am in the morning so weren't really expecting the room to be ready) the friendly receptionist upgraded us to a room with a panoramic view for our inconvenience. This I thought was fabulous service, as we would have been quite happy to wait. However, we were pleased for the upgrade as our room was fantastic. The view over Singapore was amazing. We were on the 22nd floor, and to get to it, we went in the outside futuristic lift. It was like something off Thunderbirds, zooming out of the water up into the sky, and the view was brilliant.
The room was spotlessly clean, with everything you could possibly need- don't bother taking toiletries as the hotel offers everything.
The hotel is well situated.
Really friendly helpful staff.
Would defiantly stay here again if we ever went back to Singapore. Brilliant.
The only downside perhaps for some people, is that the rooms could do with a bit of a facelift, as the decor appeared a bit dated. But to be perfectly honest, I just thought it added to the charm. However, I do believe this is due to be done in 2012, so please don't let this put you off.

Room Tip: Get a room with a Panoramic view, and if you can stand heights, ask for a room on at least the 20th...
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Becks M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 5 December 2011

Dear Becks M,

It was our great pleasure to have you as our guest at the start of your honeymoon and that you have thoroughly enjoyed the stay! I am most delighted to learn of your appreciation towards our effort in creating memorable hotel experience. In addition, I am pleased to share that the hotel has indeed a comprehensive plan to revamp its guestrooms and most public areas in 2012. The team at Pan Pacific Singapore too looks forward to having another pleasure of welcoming you again in the not too distant future!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2011

The stay in the hotel was excellent. We got deluxe room with Balcony. It was excellent room, with the latest gadgets and appliances in the room.....the best was the view from the balcony, Singapore flier, Marina Bay Sands, Merlion all were visible...
Excellent value for money

Room Tip: Ask them to give room with view to the city...
See more room tips
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Manavjot S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 5 December 2011

Dear Manavjot S,

Thank you for staying with us and for sharing your Pan Pacific experience with us! We are most pleased to learn that we have met your expectations and that you have found an excellent value for staying with us!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2011

Our two night stay in the hotel arose for two reasons. Firstly we wanted to be in the Marina area, and secondly we wanted to give the Pan Pacific group another try following a problem at the PP KLIA a year earlier.
The hotel went really over the top to greet us, deciding to make a good impression from the start. It was the first time we had been greeted in the street outside the hotel and taken to our room for checkin. We had also been upgraded to a club room for the visit.
Notwithstanding the welcome, the hotel earns all the plaudits on Trip advisor as a hotel that masquerades as 4 star but in reality deserves 5.
The rooms are spacious and well equipped, the beds are comfortable and the bathroom has all the amenities you could use.
The club lounge serves an excellent breakfast, and the evening cocktail service is superb.
The Pan Pacific becomes our hotel of choice for future visits to Singapore. We will stay in the club section always.
There is only one criticism of the hotel and that is the lifts. When the hotel is busy as it was during our visit, there lifts require patience. However that will not deter us in future.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank anndenMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 5 December 2011

Dear AnndenMelvourne,

It was our great pleasure to have you as our guest and we are thrilled to learn that we have regained your trust in Pan Pacific Hotels Group! It is certainly encouraging to learn of your appreciation towards our effort in creating memorable hotel experience for you. We will definitely look forward to welcoming you again to Pan Pacific Singapore in the near future!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2011

i am for the second time at this hotel and can't wait to go back!!!!!
very clean rooms,friendly staff and great location.we arrived at 8.30 am and by 9.00 am we were in our room.the staff offerd us some drinks untill the room was ready.
i wan't stop to recomend this hotel!!!!!
as a good friend of mine use to say:If you never never go,you will never never know!!!!!
good luck and enjoy!!!

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Silviofromperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 5 December 2011

Dear Silviofromperth,

Pan Pacific Singapore prides itself in creating memorable hotel experiences through having great relationships with our guests. We are most delighted to learn of your positive experience with your recent visit. We will surely look forward to welcoming you again for another memorable hotel experience with us!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2011

I like this hotel. It speaks of opulence. Staffs were warm and attentive. There were many Pinoy staffs that amicable assisted us.

The location may be far from the Orchard where the action is. But its a door away from the Marina Square Mall.

The room is spacious, clean and complete. The sheets were cleaned daily. Same goes with bathroom and had no problem using it simultaneously with my hubby. Toiletries were replenished daily... Just had problem sometimes because its incomplete (ie bath salt). But its okay, you can call them for that.

They have complete amenities. I love the gym. Its not noisy and there is a Pinoy who assisted. Crispy clean towels, water and apple is the complimentary. The pool is good for lapses (not olympic size but good enough). They provide sunblock, towels, water, lollipop and apples. Oh, the best part, they have steamed bath. As always, its complete.

The buffet was superb. Always need to skip lunch bcoz Im always full ;)

Highly recommend the hotel.

Room Tip: If you're a smoker, choose the 5th floor. Make sure to explore the hotel to utilize all the amen...
See more room tips
  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Knipehc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this reviewResponded 1 December 2011

Dear Pinxen,

It was our pleasure to have you as our guest and we are pleased to learn that you have enjoyed your stay with us. The team at Pan Pacific Singapore aspires to create memorable hotel experiences for our guests and, in this regard, we are further encouraged to strive towards achieving service excellence by your positive feedback!

Regards,
Jennifer Wong
Manager, Guest Care Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
Marina Bay Sands
Marina Bay Sands
#40 of 317 in Singapore
23,191 reviews
PARKROYAL on Pickering
#26 of 317 in Singapore
3,109 reviews
Marina Bay
The Ritz-Carlton, Millenia Singapore
Show Prices
Show Prices
Show Prices
Marina Bay
Mandarin Oriental, Singapore
InterContinental Singapore
#7 of 317 in Singapore
1,205 reviews
Orchard Road
Shangri-La Hotel, Singapore
Shangri-La Hotel, Singapore
#11 of 317 in Singapore
5,129 reviews
Show Prices
Show Prices
Show Prices

Been to Pan Pacific Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#7 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
Price Range: £147 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Agoda, Booking.com, Odigeo, Southall Travel, Expedia, Hotels.com, Ebookers, Evoline ltd, HotelsClick, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing