What you would expect from a quality hotel. Nice sized room, good amenities. Good concierge desk. Breakfasts are very good, but quite expensive. Allowed for a later check out. Excellent location for shopping mallsMore
What you would expect from a quality hotel. Nice sized room, good amenities. Good concierge desk. Breakfasts are very good, but quite expensive. Allowed for a later check out. Excellent location for shopping mallsMoreShow less
It was our pleasure to have you as our guest and I am pleased that you have thoroughly enjoyed the stay. Thank you for recognising our effort and the team at Pan Pacific Singapore looks forward to welcoming you again in the near future.
Loved the bright ultra modern rooms. The staff were fantastic and always smiling. Any time I had to wait for anything I was offered complimentary drinks. The queues for checkout at 12 o'clock were long so it's better to checkout a bit earlier. The buffet meal at night was the best I've ever tasted with an incredible selection of dishes. I don't usually eat dessert but couldn't resist the petit fours!
Nice swimming pool where the staff provided towels and bottles if iced water when they saw you arriving.
A walkway to City Hall MRT via Marina Square Mall meant you could avoid going outside in the heat and have to wait at crossings etc.
Ate breakfast downstairs rather than on Level 3, which was always busy. No waiting downstairs, plenty of seats and much quicker.
Can't wait to retrn!
We are grateful for your sharing and we look forward to welcoming you again for another memorable hotel experience in the near future.
When you first step inside the hotel, you feel like a superstar. I had a room on the 40th floor and it had the best view of my life. The room had a huge window, actually the wall was a window and I slept just beside it. Crazy feeling!
The breakfast was really good, such a wide choice, I never knew what to pick. Before Pan Pacific I've been to several hotels in Singapore, next time I'm coming back here.
Thank you for recognising our effort by sharing your stay experience here on TripAdvisor. The team at Pan Pacific Singapore looks forward to welcoming you back soon!
Stayed here for 4 nights recently on a 4 day stopover from London to home (Australia). Singapore's National Day the day before and a public holiday on the day we arrived ensured an extremely long line of people awaiting check in. Smiling staff served cranberry sprintzers, but the wait was long.
I approached a gentleman, Jonathon as it happened, and explained we had already registered our Passport details, etc. as the Hotel had kindly e-mailed us two days before our arrival, welcoming us back for our second stay with them.
Our room was not ready, so we were taken to the Club Room on the 38th level, where we enjoyed complimentary champagne and snacks. Again, a rather long wait and a gracious hostess, Miss Preemah informed us we were to be upgraded to a Suite.
The Suite and the Club Floor were simply wonderful. The Suites are beautifully appointed and the food and service on the Club Floor exemplary.
....but the heart of this Hotel lies with the staff. We've just completed 9 weeks travelling through Europe and England and nowhere else have we encountered such warm, friendly and attentive service as that from all from the Club Floor through to the welcoming smiles of the Doormen.
Do try to eat at least one night in the Chinese restaurant contained within the Hotel complex. Dining here was a wonderful return experience. Great food and again, a remarkable level of service from the wonderful Apple.
We look forward to our return trip!
It was our pleasure to have you as our guest and I am pleased that you have enjoyed a GREAT hotel experience with us. Thank you for recognising our effort, in particular, that of Jonathan, Preema and Apple in creating memorable hotel experience. The team at Pan Pacific Singapore looks forward to welcoming you again for another Enriching Pacific experience in the near future.
Good hotel, great rooms.
Go for the Harbor View overlooking the Marina Bay Sands, it is large and renovated.
The Panoramic rooms faces the back of the hotel
The hotel was full so too many people everywhere, 20 min wait time for breakfast, and it felt "too big".
The value is great, the location is terrific but I would probably choose different one if I go back
Thank you for choosing Pan Pacific Singapore as your preferred choice and we are grateful for your sharing the stay experience. We look forward to welcoming you again for another memorable hotel experience in the near future.
Stayed here for 2 nights in a Pacific club room with the use of the exclusive Pacific club loung on the top floor and I have to say it was the best hotel experience ever! Granted I write this review without the usual financial burden weighing on my mind as my dad paid for this room for our honeymoon but knowing what was paid (circa. £300 p/night) I would have to say it was worth every penny.
The staff were amazing, especially Roy in the Pacific Club and also the concierge guys who could not be more helpful, only went down to borrow an umberella and got yet more free champagne! If you can afford to treat yourselves to the Pacific club experience then I highlighly recommend it; Amazing rooms with views across the harbour, complimentary champagne, cocktails and beer etc in the pacific club 6 till 8, champagne breakfast the full works and not a sign of any judgement when I took full advantage of the champagne and canapes!
Limosine service was expensive but again if your going to treat yourself it was a nice luxury.
The location was perfect, close to the harbour, clarkes quay, marina bay, china town etc. Never spent more than 10 SGD (about 6 quid) to get anywhere.
Overall we had a great stay here and would recommend it to anyone, looked at Marina Bay Sands too and to be honest I dont think I would have switched, I cant see you getting the amazing service we got over there, too big and impersonal for my liking.
It was our pleasure to have you and Mrs as our guests and I am pleased that you have enjoyed a GREAT hotel experience with us. Thank you for recognising our effort, in particular, that of Roy in creating memorable hotel experience. The team at Pan Pacific Singapore looks forward to welcoming you back on your anniversaries.