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“Singapore accommodation is expensive, but this is top class and good value” 5 of 5 bubbles
Review of Pan Pacific Singapore

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Pan Pacific Singapore
Ranked #15 of 309 Hotels in Singapore
Certificate of Excellence
Brisbane
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Singapore accommodation is expensive, but this is top class and good value”
5 of 5 bubbles Reviewed 29 January 2014

I was very impressed with this hotel, the service was fantastic, the rooms great and the biggest and hippest shower I've seen in a while. The breakfast buffet is superb with the most diverse range of foods I've seen Japanese, indo, Malaysian, Indian and great western styles and extravagances. I spent six nights here and loved every minute. The location was convenient and close to the Promanade mrt station which I used to travel all over the city. This is not budget accommodation but good value. If your looking to spend $300sing a night including blast you can't go wrong here. I got a late checkout 2pm on my last day and was able to come back at 6pm and avail myself to the hospitality lounge on level 22 and freshen up with a shower etc for flight home for no extra charge.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank BromleyJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear BromleyJules,

We are delighted to learn that you have enjoyed your stay and we thank you for recognizing our efforts by sharing the experience here on TripAdvisor. The team at Pan Pacific Singapore looks forward to welcoming you again for another memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,706 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,416)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Zurich, Switzerland
Level Contributor
160 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

Pan Pacific is my hotel of choice when I visit Singapore for business.
This time I was on a Stop Over with my boyfriend for leisure.
I always regarded the service of Pan Pacific to be among the better ones in Singapore.
After renovation, I can see a continuos effort to improve and reach excellence in service.

You already feel welcome when one of the 2 "historic" bell men welcome you with a nice sentence.
Check in is very quick and the staff remembers all your preferences.

The rooms are really nice, the aircon works well, the nespresso machine is a nice plus and the excellent free internet are the cherry on the cake.

I bothered the concierge staff for different restaurant booking outside the hotel and they were of great assistance.

So I definitively keep coming to Pan Pacific for the great location, excellent service and quality/price ratio.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Susy-1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear Susy-1974,

I am pleased that you have thoroughly enjoyed your stay. Thank you for recognizing our team’s effort in creating memorable hotel experiences and we will continue to strive towards achieving excellence!

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

I stayed overnight on 17th Jan 2014. Reception upgrade my room and it cost me only 30 dollar. It was such a beautiful room. It was very nice and clean. Bed was very comfortable. Toilets are big enough. The hotel was just behind orchard road. Hotel is very close to orchard tower. Lots of resturant and shop close by. I will recommend this hotel.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Raj D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear Raj D,

It was our great pleasure to have you as our guest and we are pleased to learn that you have enjoyed your stay. We will look forward to welcoming you back for another memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

servicing was excellent and atmosphere inside the hotel was amazing.
city view from my room was fantastic.
had a quiet sleep after a tiring day in office.
cleanliness was wonderful and interior was eye catching.

Room Tip: Rooms on the high floor got very nice view.
See more room tips
  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jainparag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear jainparag1,

It was our pleasure to have you as our guest and I am delighted that you have enjoyed your stay. Thank you for sharing your review here on TripAdvisor and we hope to have another opportunity to welcome you back for another memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liege, Belgium
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

This City-State is growing more and more prosperous and always renewing its touristic attractions. Besides, I think that the Best Chinese Mentality is tought there and people are more friendly than in Beijing or Shanghai ! In this hotel, we perceived that all the troubles you experience will be met quite efficiently... We are more than sharing the views of Instructor Trainer, who's visibly a very experienced and tricky Traveller !

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alex a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear alex a,

I am pleased that you have thoroughly enjoyed your stay at Pan Pacific Singapore and we look forward to welcoming you back for another memorable hotel experience in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We booked a night at Pan Pacific on New Year's eve and got ourselves a room on the 24th floor facing the marina. The refurbished room is very tastefully designed, good size and with a splendid view of Singapore's skyline. The room even comes with Nespresso coffee machine which is great for coffee lovers. Wifi was good and fast.
We saw the New Year's fireworks from the comfort and luxury of our room. It was a great experience indeed.
Breakfast was too good....wide selection of international cuisine. Too bad we didn't have much time to enjoy and sample all the food as we had a flight to catch.
Will definitely plan to come back again....kudos Pan Pacific!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hotmooer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear Hotmooer,

It was our pleasure to have you as our guests and I am delighted that you have thoroughly enjoyed your stay. Thank you for recognizing our effort in creating memorable hotel experience by sharing your experience here on TripAdvisor. We look forward to welcoming you again in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

We stayed at the Pan Pacific Singapore in December. We booked the Panaramic Room with Pacific Club access. While checking in we were given a room facing the Suntec Towers which restricted the view, hence we asked for another room and we were quickly moved to a room facing the hotel swimming pool which had a much better view.
The Room was smartly designed and made maximum use of limited space. The room had all the amenities that you would need for your stay.
The highlight of the Pan Pacific is the Pacific Club which is at the top floor of the hotel and provides with a 360 degree view of Singapore. Special mention to the Manager and the Chef at Pacific Club who went out of their way to arrange for Vegetarian dishes for Breakfast and afternoon tea for my wife who is Vegetarian.
The Hotel is conveniently located and close to major tourist attractions.

Room Tip: Ask for a room facing the hotel swimming pool.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jatin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPSINGCS, Manager at Pan Pacific Singapore, responded to this review, 29 January 2014
Dear Jatin D,

I am delighted that you and your wife have had enjoyed the Pacific Experience and we thank you for sharing the memorable experiences here on TripAdvisor. The team at Pan Pacific Singapore looks forward to welcoming you again in the near future.

Regards,
Jennifer Wong
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pan Pacific Singapore

Property: Pan Pacific Singapore
Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Official Description (provided by the hotel):
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 
Reservation Options:
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Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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