On arrival gave them my hotel voucher which included breakfast. This, I was assured was duly noted on my booking.
When I went to check out was given bill for breakfast . I mentioned was included and they asked see voucher. I had left my luggage in luggage storage on checkout as had late night flight. I was made to go out to incredibly hot luggage storage room, find my suitcase and hotel voucher and show them again to avoid charges. By then I was feeling upset and annoyed. I had arranged my last day to arrive for travel as refreshed as possible by having massage in hotel spa and shower but by the time had gone to luggage room and all the hassle at desk just felt hot and awful. I put these details on hotel feedback form and received apology and offer for upgrade to Pacific club room next visit but not sure if I would stay there again.
- Official Description (provided by the hotel):
- Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Odigeo, Hotels.com and Southall Travel so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pan Pacific Singapore Hotel Singapore
- Pan Pacific Hotel Singapore
- Singapore Pan Pacific