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Pan Pacific Singapore
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Reviews (8,362)
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Traveller rating
5,704
1,978
441
139
100
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5,704
1,978
441
139
100
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3,978 - 3,983 of 8,362 reviews
Reviewed 6 July 2014

This hotel is an amazing experience.we stay here every 3 to 6 months because it's like home to us
The staff and the service are second to none.eveyone in this hotel is amazing .professional friendly
And happy to do anything you want .
The hotel itself is fantastic the location is great close to everything.
The rooms are all spacious clean and varied,and we have stayed in a variety.
No one would regret staying here ifs fantastic.

Room Tip: Harbour view rooms are great
  • Stayed: June 2014, travelled with family
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Thank Andrea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eGCC, Manager at Pan Pacific Singapore, responded to this reviewResponded 7 July 2014

Dear Andrea T,

Thank you for making us your hotel of choice for your stays in Singapore. Our central location at the heart of Marina Bay district offers our guests convenient access to tourist attractions around the area, four connecting shopping malls and transport options to locations around Singapore. Our recently refurbished rooms showcase a contemporary design with highlights of vibrant colours to our guests.

Thank you once again for sharing and we look forward to welcoming you back soon.

Best regards,
Isaac Ong
Guest Care Services Executive

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Reviewed 4 July 2014

Fantastic service from a huge hotel in a prime location in Singapore.

We had easy access to two huge shopping centres and easy walk to the marina.

I lover having a room high above the city, and amazing view!

  • Stayed: January 2014, travelled as a couple
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Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eGCC, Manager at Pan Pacific Singapore, responded to this reviewResponded 7 July 2014

Dear woodmason,

Thank you for choosing to stay with us. Our convenient location offers our guests access to tourist attractions around the area along with four connecting shopping malls and transport to various places around Singapore. Our recently refurbished room features a contemporary design with touches of vibrant colour and we are glad that you enjoyed the view from your room. We look forward to having you with us again soon.

Best regards,
Isaac Ong
Guest Care Services Executive

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Reviewed 4 July 2014 via mobile

I stayed here for three nights and the overall experience is just wonderful. The hotel location is just awesome and nearby the major attraction of the city. Promenade mrt station is also just 2 minutes walk from the hotel. Rooms are spacious and very comfortable. Breakfast has a great varity and being vegetarian i didnt feel any problem. All in all a great hotel and i will definatily look to book this again

Stayed: June 2014, travelled as a couple
Thank Vishal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this reviewResponded 5 July 2014

Dear Vishal

We are glad that you enjoyed your stay with us as well as the accessibility of the local transportation options and the vegetarian selection for breakfast and in the in-room dining selection. We appreciate you taking the time to share your feedback and hope to welcome you back again soon.

Warmest regards
Cheryl Ng
Director of Marketing

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Reviewed 4 July 2014 via mobile

I stayed here for 15 days for business purpose and the facilities were very good. Complementary breakfast was amazing. Had all types of continental and different region food. Staff were very helpful.
View from the room is excellent. You can see marina bay, gardens by the bay and flyer from the hotel.

Stayed: August 2013
Thank chethan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eGCC, Manager at Pan Pacific Singapore, responded to this reviewResponded 9 July 2014

Dear Chethan V,

We are glad that you chose to stay with us during your business trip. At Edge, we are committed to providing an extensive range of Pacific Rim cuisine to our guests via seven live food theatres. We are delighted that you enjoyed the view from your room and our service levels met your expectations.

We look forward to having you with us again soon.

Best regards,
Isaac Ong
Guest Care Services Executive

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Reviewed 4 July 2014

Had a great stay at this hotel. Upgraded to a balcony room which was great as you can open the door and enjoy the sultry Singapore air. The rooms are excellent all you want from a good hotel. Spacious well equipped and fantastic bathroom especially the showers!
Service was gracious and friendly. The pool area is lovely and gets plenty of sun which lots of Singapore hotels don't! They give you endless cold water which is great, Had club access for a night which was one of the best I have been in. Made the most of the cocktails and then had a great in room breakfast.
All up the best hotel of the many I have stayed at in Singapore.

Room Tip: Upgrade to balcony room views of the Harbour and Marina
  • Stayed: July 2014, travelled as a couple
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Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this reviewResponded 5 July 2014

Dear Jennifer

We are delighted that you had a positive stay with us and experiencedwhat sounds like a good spell of our balmy Singapore weather and sunshine. Our balcony rooms do tend to be popular with our guests who love the outdoors and we're glad you had the opportunity to enjoy our Pacific Club as well, in particular the sunset cocktails from this exclusive vantage point. We hope to welcome you back again soon and thank you for recommending us on TripAdvisor.

Warm regards
Cheryl Ng
Director of Marketing

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