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“Great location, service and value for money”

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Royal Plaza on Scotts
Ranked #44 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 22 May 2012

We have visited Singapore for work and leisure many times over the last 10 years and have sampled many hotel styles in different price ranges but mainly 4-5 star. We stayed at this hotel in March 2012 for 3 nights and again in April for 7 nights......just marvellous. We stayed on the Royal Club floor, initially in a standard room and on the second visit upgraded on a promotional offer to an Executive room. Both were fine with more space in the Executive room.
We checked in at the Club lounge, welcomed with a cool drink and seamless efficiency.
The rooms are comfortable as are the beds. Bathrooms not particularly large but adequate, well maintained and clean. The minibar fridge is kept stocked with soft drinks and beer and some chocolate biscuits.....all free and maintained daily.
The staff in all areas of the hotel are very helpful. We had most interaction with the Club lounge staff who were friendly, attentive and happy to advise re sightseeing or other activities. High tea starts at 3pm and must be sampled at least once if your waistline can stand it, and the cocktails with excellent snacks could replace an evening meal if you have had a hard day by the pool or sightseeing.
Located close to the junction of Scotts and Orchard Roads, opposite an excellent shopping mall and 5 minute walk to the Orchard MRT. Very easy access to everything by MRT in Singapore and we only took the taxi to go to the zoo with our grandchildren who we were visiting, and to go to the airport when we were leaving.
We did not use the pool but understand it is Ok.
We just loved everything about this place. It is very, very busy.....lots of business traffic and lots of Asian guests......the main foyer is large, with adequate seating and a great vibe. However once in the Club lounge or your room all is tranquil. Strongly recommend this hotel to anyone who can afford the Royal Club floor that provides excellent value for money in central Singapore.

Room Tip: Great value on the Royal Club floor.
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  • Stayed: April 2012, travelled as a couple
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2  Thank IGH63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 29 May 2012

Dear IGH63,

Wow, certainly always a pleasure to receive such wonderful feedback from guest.

Indeed the Royal Plaza on Scotts is located in a prime location, a stone throw away from the MRT and also surrounded by many good restaurants and shopping centres. It also seems like you have all of the hotels unique services at the tip of your fingers, our Free Wi-Fi Access, complimentary Minibar and available Nespresso machines in all rooms.

I am especially happy to know that our staffs have made such a positive impact with your stay and the time you’ve spent in club lounge.

I am glad that we have made your stay with your family an enjoyable one, and we look forward to serving you once more.

Thank You.

General Manager
Patrick Fiat

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3,257 - 3,263 of 4,499 reviews

Reviewed 21 May 2012

We booked this hotel because we'd stayed there a few years earlier and enjoyed the experience. This time we arrived in Singapore at 5:30 am and had a coffee and a snack at the airport then went to the hotel expecting that we would not be allowed into our rooms until that afternoon. The staff at reception were very welcoming and said our room was ready and that we could go up immediately.
As with the previous time we stayed at this hotel we were impressed by the attentive staff, the cleanliness of the room and the wonderful breakfasts.
The hotel is well located, near Orchard road and close to the main shopping ditrict.

Room Tip: We stayed on the 14th floor and this was very quiet.
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  • Stayed: May 2012, travelled as a couple
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2  Thank stanPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 29 May 2012

Dear stanPerth,.

Thank you for remembering us! It’s always heart-warming to hear guests say that we have left good experiences and memories during their stay, as this is what we at Royal Plaza on Scotts always strive to do.

Thank you very much for your very positive feedback. Undeniably our accessibility and location are one of the many positives of our hotel. A 5 minute walk away from the MRT and being surrounded by many good restaurants and shopping malls will certainly be convenient to all your needs.

I am hopeful we will be seeing you once more with us.

Thank you.

General Manager
Patrick Fiat

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Reviewed 19 May 2012

Booked Club Deluxe room. Friendly service with Dedicated check-in facilities for Club Deluxe room patronat club lounge at 15th floor. Stayed for 4 nights. Drove from Kuala Lumpur together with my wife and daughter.

Practically do not use the car for travelling as this hotel is very near great public amenities.

As I am having my conference through, was not able to use much of the facilities, however, the Royal Club Lounge was an easy access to Club room guest. Wife enjoyed the cosy and quiet lounge for reading. Free flow of tea, coffee and soft drinks. cocktails included during late afternoon.

Normal size room with reasonably good WIFI access. You can also make your own coffee as there is a personal nespresso machine inside the room.

Stayed: May 2012, travelled on business
Thank WalkOnEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 27 May 2012

Dear WalkOnEarth

I like your screen name, is it an idiom? I understand it means- humble. I hope, I got it right, if not, please forgive my imaginary depiction.

Thank you for a very positive and informative review. Indeed our location and accessibility are our biggest advantages. Besides having an easy access to the public transportation, drivers will be happy to know that our hotel is out of the Electronic Rode pricing (ERP) gantry, which means, our guests’ taxi bills are low and for the guests who are driving, they will save on the ERP.
I am happy to know that your wife enjoyed some quality time at our Royal Club lounge. And I hope that your conference was a success.

Thank you and we all will look forward to serve you again, soon.

Regards

Patrick Fiat
General Manager

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Reviewed 18 May 2012

Great location, walk distance to mrt station (orchard). Near shopping center, easy to fine something for eat.

  • Stayed: May 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Yenny tjitro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 27 May 2012

Dear Yenny tjitro G

Thank you for a short and sweet review. Yes, all the amenities are at a-stone’s-throw-distance from our hotel.

See you soon, again.

Regards

Patrick Fiat
General Manager

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Reviewed 18 May 2012

Was able to afford to stay at Royal Plaza on Scotts due to the advanced purchase deal I got via the hotel website. This is such a conveniently located hotel and I would highly recommend it for that reason. This meant that I could go out shopping independently, leaving the family relaxing in the hotel, without taking up too much time on transport., We also enjoyed the breakfast buffet; the comfort of the bedding; the rain-shower and the service. If I could afford it then I would never feel the need to stay at any other hotel in Singapore.

  • Stayed: June 2011, travelled with family
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1  Thank AussiemumBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 27 May 2012

Dear AussiemumBrisbane,

I think it’s quite safe to say that you came on a leisure trip with your family?

Certainly being situated and in the middle of the city’s’ shopping belt would be ideal for families, good restaurants and malls all around to keep your love ones busy. Even a quick getaway alone for some “me” time would certainly be convenient and refreshing I’m sure.

Thank you for your wonderful comments and we certainly hope to have the opportunity to serve you once more.

Thank You.

Patrick Fiat
General Manager

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Reviewed 15 May 2012

The best thing about the hotel is the great location near the orchard strip. 
Gym and swimming pool adequate but basic.
It is not a hotel you would want to spend too much in. not necessary as orchard is at your doorstep. 
most rooms are surrounded by buildings so no view to speak off. Ask for a facing the pool view if this bothers you.

Best feature for me is the free Internet in room that is lightning fast. One of the fastest I have so experiences in Singapore hotels. Free minibar and Breakast is included plus a in room nesspreso machine os a nice touch. Overall would recommend this for the price point and the location and all the freebies that come with it.

  • Stayed: May 2012
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Thank YongFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rpcrm, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 27 May 2012

Dear fmkyfc,

Definitely being in the midst of the hustle and bustle of it all, Orchard road, would keep you busy for much of the time. Providing such services such as the complimentary mini-bar and internet access as well as the Nesspresso machine, is all in our interest to make our guest stay with us that much more enjoyable.

Certainly, thank you for providing us with such positive feedback. Definitely, we hope to welcome you back to the Royal Plaza on Scotts once again.

Thank you.

Patrick Fiat
General Manager

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Reviewed 14 May 2012

Finding ourselves once again in Singapore we opted to stay at the Royal Plaza - our third stay. The standards of this hotel never drop. The staff are very service focussed, friendly and welcoming. Our room was clean and well serviced, with free soft drinks from the mini bar daily, as well as a coffee machine with a selection of coffee available in the room. The bathroom was sparkling clean with a lovely selection of toiletries and thick fluffy towels that will be changed daily if you wish - or less often if you wish to go with the 'green' option. The Royal Plaza is well situated at the end of Orchard Road, with the MRT a short walk away and the Singapore Airlines Hop On Hop Off bus just across the road. The concierge desk is always staffed by knowledgeable people who assisted with maps, tours etc. We really enjoy staying at this hotel and will continue to do so when we visit Singapore.

  • Stayed: May 2012, travelled with family
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1  Thank Ausroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Plaza on Scotts

Address: 25 Scotts Rd, Singapore 228220, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Singapore
#22 Family Hotel in Singapore
#29 Business Hotel in Singapore
#44 Luxury Hotel in Singapore
Price Range: £119 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free Wi-Fi and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel, or try out our delicious ice-cream at our newly-opened ice-cream counter. Enjoy exclusive access to 24-hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to key business and financial areas such as Marina Bay, Shenton Way and Suntec towers. ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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